Abermill Care Home

Thomas Street, Abertridwr, Caerphilly CF83 4AY
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9.8 152 Reviews
  • Abermill Care Home, Caerphilly
Abermill care home, nestled in the heart of the village of Abertridwr, near Caerphilly, provides personalised residential and residential dementia care to older people.

Having been tastefully decorated in 2024, the home offers modern furnishings and rooms with a view, which offer beautiful scenery and views over the Aber stream. There's also a hair salon, library service, café and minibus for resident trips out.

Abermill care home boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. On those sunny summer days, the patio area is the ideal spot for catching up with family and friends.

The catering team prides itself on ensuring that each meal is an enjoyable and heart-warming experience for every resident and visitor to the home.

The professional care team at Abermill take the time to learn about each resident’s individual hobbies and interests, to help those living in the home to lead an active and fulfilling life. In addition to the range of activities available, the home also encourages residents to take an active role in the Caerphilly community, from building relationships with the neighbours in local community groups and schools, to arranging sightseeing trips in the local area.

Each member of the professional care team is there to help you or your loved one settle into the home. With a wealth of knowledge and experience in the care sector, the friendly Home Manager leads the team at Abermill to deliver the kindest possible care to residents, supporting them to lead their best possible life.

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Care Provided by Abermill Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Christine Tipper (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (38)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room

Abermill Care Home Reviews (152)

Total of 152, showing 121-140
9.8

Abermill Care Home has a Review Score of 9.8 (9.777) out of 10, based on 30 reviews in the last 2 years. Over all time Abermill Care Home has 152 reviews.

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Review from A J (Daughter of Resident) published on 26 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There is always staff at hand to answer any questions I might have. Mam seems happy.

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Review from B W (Daughter of Resident) published on 20 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has vascular dementia and became very difficult to care for. It was a very hard decision to put my mum into a care home but I am happy to see my mum so settled. The care and support my mum and family have received have been outstanding. The staff are excellent and mum is very happy there.

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Review from D L (Granddaughter of Resident) published on 20 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandmother has settled in very well. I am very happy with the care and support my grandmother has been looked after very well. The staff and carers are excellent.

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Review from Kelly D (Granddaughter of Resident) published on 20 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is a fair place, staff are lovely and take care of residents needs and always welcome visitors.

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Review from S F (Granddaughter of Resident) published on 24 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan came to Abermill for respite care for a total of 4 weeks. I have never seen my nan so happy within these weeks. The facilities were fabulous. The carers were amazing always happy and nothing was too much trouble for them. My nan loved the singing, chair zumba and the company of everyone, so much
so that she has now become a permanent resident.

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Review from Dayna S (Granddaughter of Resident) published on 24 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Great carers, great food and activities, treated with respect.

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Review from Fran W (Daughter-in-law of Resident) published on 24 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This care home comes up to all the standards I would expect for my mother in law.
The staff are courteous, helpful and put all efforts into ensuring the care is of the highest standard at all times.

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Review from Melanie J (Daughter of Resident) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is the happiest she has been for a long time. The carers are absolutely amazing. I know she is looked after well by all the amazing team at Abermill Care Home.

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Review from Stephen N (Godson of Resident) published on 24 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at the home are amazing. They show genuine care for the residents and always treat them with respect and ensure they maintain their dignity at all times. Members of staff will on a personal basis collect sweets or supplies in their own time to ensure a resident has what they want. Visitors
are made most welcome at any time of the day or evening. Overall if I needed to go into care Abermill is the home I'd choose.

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Review from Paquita S (Daughter of Resident) published on 22 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Abermill has a relaxed, friendly atmosphere. The carers are very supportive and attentive to the residents. They make lots of effort to engage the residents in activities and seem to genuinely care about their needs.
Residents are treated as individuals and encouraged to talk about their past achievements.
I have been very happy when the care my dad has received at Abermill.

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Review from Jean M (Daughter-in-law of Resident) published on 15 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother in law has made many friends and been out on trips outside the home. She has a good social life, better than when she was at home.
There are many activities that she likes joining in with all her friends.
The staff are caring and helpful and this takes the worry off all the family.

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Review from Marie P (Daughter of Resident) published on 24 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is well cared for. Recently she was unwell and the staff called the doctor who sent her to the hospital for X-Rays. She had a DVT which was diagnosed thanks to actions of the staff at Abermill Care Home. There is always good communication, activities are varied, meals always well balanced
and a good variety and choice.

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Review from Kevin H (Son of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff of Abermill on behalf of myself and family for their support, kindness and care they have shown My mother over the past two years wish we very much appreciated.

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Review from Susan O (Daughter of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for three years until she had to go into hospital where she died. During the three years, she was at the home, she received the best of care. It was a great comfort to her family to know that she was safe and very well cared for. The staff were always very professional and very
caring and supportive. It was testament to the care of everyone at the home that my mother eventually came to regard the home as her home.

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Review from Melanie F (Daughter of Resident) published on 9 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From what I have seen, Abermill Care Homerun a smooth, friendly place. They are always very attentive to the resident's needs. They are always happy no matter what time you visit a relative. I would definitely refer other people to have their relatives looked after at this care home.

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Review from R B (Son of Resident) published on 27 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased. Staff are brilliant. They keep an eye on everyone and we are really pleased to have my dad here.

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Review from Marie P (Daughter of Resident) published on 24 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a friendly atmosphere where all residents seem to be happy. My mother is well cared for and if I have any concerns, staff are very approachable.

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Review from Michael B (Friend of Resident) published on 27 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Support for patients is very good. All seem to be content and I would recommend the care home to anybody. Very good overall.

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Review from Cer-anne T (Daughter of Resident) published on 15 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Abermill is a lovely care home. The staff are very helpful, polite and have plenty of patience with us and the people in their care.

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Review from Ann D (Daughter of Resident) published on 25 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff, management and all personnel at Abermill are efficient, caring, compassionate and have been wonderful with regards to my mother. I cannot recommend this care home enough, they are excellent.

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Current Review Score: 9.8 (9.777)

Overview of Review Score

The Review Score of 9.8 (9.777) out of 10 for Abermill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.777 for Abermill Care Home is calculated as follows: ( (291 Excellents x 5) + (50 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 355 Ratings = 4.777

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abermill Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (11)

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Meet the Team (1)

Christine

Christine Tipper

Job Title: Home Manager

Joined: 2001

What does ‘kindness’ mean to you?


“Kind care means getting to know people and understanding their emotions, making every effort to offer the best possible care, and getting Residents involved in the activities that make them happiest.”


Christine started working at Abermill in 2001, and later progressed to Home Manager level after excelling in her role as Deputy Manager at the home. She has gained experience in a number of different care services, including residential and memory care, and has achieved qualifications in health and social services, management and care.


Christine closely shares HC-One’s vision in aiming to provide the kindest care for every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that means they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys the most about her role, Christine remarked: “I enjoy taking time to interact with Residents and their Relatives, which allows me to get to know each individual on a personal level.”


Christine credits her biggest achievement as completing a 3km sponsored walk, raising more than £400 for Alzheimer’s Society with the support from her Colleagues and Residents.


Outside of work, Christine enjoys spending quality time with her loved ones, including watching her niece and nephew play rugby.


If you would like to find out more information about Abermill, Christine has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.