Arthur Jenkins Residential Home

Coed Cae Road, Blaenavon, Pontypool NP4 9PP
Submit a Review
9.7 51 Reviews
  • Arthur Jenkins Residential Home, Pontypool
Show Arthur Jenkins Residential Home on the Map

Care Provided by Arthur Jenkins Residential Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 29 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Owner
  • Spectrum Healthcare Gwent Ltd
  • Person in charge
  • Jane Saunders (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (29)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Arthur Jenkins Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
  • (these prices are only a guideline, please contact Arthur Jenkins Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Wheelchair Access
  • Parking

  • Own car park onsite


Are you the Owner/Manager of Arthur Jenkins Residential Home? View your Advertising Options

Arthur Jenkins Residential Home Reviews (51)

Total of 51, showing 41-51
9.7

Arthur Jenkins Residential Home has a Review Score of 9.7 (9.740) out of 10, based on 20 reviews in the last 2 years. Over all time Arthur Jenkins Residential Home has 51 reviews.

Overall Experience

  • 39
  • 11
  • 0
  • 0
  • 1

Date Published

51
0
9
20
31

Review from T J (Husband of Resident) published on 25 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly and look after residents extremely well. Can't be faulted.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Audrey M (Sister of Resident) published on 20 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the best home I have ever visited. My sister is cared for with love and dignity. The food is excellent - an excellent cook. I have visited many homes in the past but nothing has compared to the Blaenavon home. Keep up the good work, it is much appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie C (Daughter of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever we visit we receive a warm welcome from the staff and they always know where mum can be found e.g in the lounge, her own room, having her hair done etc. The atmosphere is calm, happy and relaxed. The weekly activity programme is very full, varied, designed to entertain and stimulate the residents,
exercise class, evening Bingo, visits from music groups, entertainers, and the local nursery children. Every festival, bank holidays and season is used as an opportunity to celebrate and have fun. We know that mum is safe and well looked after, care for in a way we cannot do ourselves. We feel that mum is receiving the very best care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lawrence H (Friend of Resident) published on 12 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had the pleasure of visiting residents at this care home for many years. The staff are always friendly, helpful and extremely attentive to the needs of the residents and their guests. The care home is continually maintained to a very high standard in all aspects from the cleanliness to the high-quality
entertainment provided for the resident's enjoyment and wellbeing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pamela B (Daughter of Resident) published on 9 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has had 7 years of excellent care from all staff at Arthur Jenkins. I can not fault their service

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J G (Daughter of Resident) published on 9 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Earlier this year I had to quickly find a care home for my father aged 95. Arthur Jenkins care home was recommended to me by a friend and I feel very lucky that my father is now happily settled there. It is always very warm, light and clean with a friendly welcoming atmosphere. There have been so many
activities this month including a meal with entertainment for residents and their families and regular visits from playschool children.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M M (Daughter of Resident) published on 9 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Arthur Jenkins for several years and is happy there. The staff always interact with the residents take an interest in them personally. Mum is always clean and well turned out a hairdresser attends the home on a regular basis.
The food is varied and is of an excellent standard, family
and friends were invited to their Xmas dinner with residents.
An excellent evening with good entertainment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Averil C (Daughter of Resident) published on 8 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care my mother receives.
The staff are approachable, friendly and treat the residents with dignity and respect. The manager has an open door policy and any issues are dealt with.
They have a great entertainment programme which the residents clearly enjoy. The annual Christmas
Dinner is a huge success it means we can all have a Christmas dinner with my mother we can all be a family again together. When my mother has not been well doctors are called and I know they have her well being at heart.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Wayne T (Son of Resident) published on 8 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Arthur Jenkins for over three years. All the staff are friendly and understand my mother's needs, likes and dislikes. They always endeavour to involve her and other residents in activities and conversations.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Byron D (Son of Resident) published on 8 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

While the rooms and buildings may be a little old and tired the staff and their care of the residents is first class. They all know the residents individually and therefore look after their needs.
I can only highly recommend this care home. It feels like one large family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John F (Regular Volunteer) published on 3 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We feared that one of my church members was on deaths door, hopeless weak and infirm. She has had two weeks in this care home and her life has been transformed. A revived spirit and renewed confidence. The staff are wonderful. Seeing her radical improvement in health and wellbeing has made my Christmas!
Thank you! Keep up the amazing work.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.740)

Overview of Review Score

The Review Score of 9.7 (9.740) out of 10 for Arthur Jenkins Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.740 for Arthur Jenkins Residential Home is calculated as follows: ( (179 Excellents x 5) + (44 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 231 Ratings = 4.74

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Arthur Jenkins Residential Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet