Gwynfa

North Road, Caernarfon LL55 1BE
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1 Review
  • Gwynfa, Caernarfon
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Care Provided by Gwynfa

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 23 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Denise Palmer (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
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Gwynfa Reviews (1)

Over all time Gwynfa has 1 review.

Overall Experience

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Review from Malcolm H (Son of Resident) published on 15 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My 86 year old mother was under Gwynfa care for two months. The service she endured was extremely poor, and two separate complaints were made to Gwynedd Council following serious failings by this care home. One of the incidents involved her not being able to see a doctor, where she had fallen on two
occasions and badly hit her head.
Every visit was without privacy and staff would constantly intervene talking about themselves and their interests, which was really annoying. During a short visit, I had two staff members interrupting our meeting. The girls were behaving as if they were social workers, where in reality they are employed as care workers. I had a support worker with me at the time who witnessed this and had to step in and tell them off.
This establishment is poorly managed.

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Overview of Review Score

Performance

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Frequently Asked Questions about Gwynfa

What types of Care is Gwynfa registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Gwynfa provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Gwynfa have?

There are 19 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Gwynfa?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Gwynfa to the centre of Caernarfon?

0.5 mile(s) as the crow flies, distance by road may be significantly further.