Springholme Care

Red Wharf Bay, Anglesey, Pentraeth LL75 8EX
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3 Reviews
  • Springholme Care, Pentraeth
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Care Provided by Springholme Care

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 45 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Springholme Care Anglesey Ltd
  • Person in charge
  • Jacqueline Tonks (Registered Manager)
  • Admission Criteria
    • Investors in People
    • Ages 60+
  • Room Information
    • Single Rooms (45)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2002

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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Springholme Care Reviews (3)

Over all time Springholme Care has 3 reviews.

Overall Experience

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Review from Bryn J (Son of Resident) published on 12 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

After much discussion and assessments by both the social services and Springholme (which was recommended), he moved in.
Told if he had a negative COVID test he would not go into solitary isolation.


All promises of service provision were totally against what had been discussed and accepted by the

home who said they could cater to his needs, him being a falling patient (balance inefficiencies).
Placed in isolation for 14 days (numerous heated discussions to hinder such as this was a life-changing experience and to place isolation on top was ridiculous)
Unable to undersign LPA during his stay due to mental capacity however had the capacity to undersign two large cheques within 3 days of each other? He has deteriorated and having fallen 4 times in one day, the latter rendering hospitalised.


Absolute communication blockage and very abrupt.
Appalling I do not recommend anyone put their loved ones in here – you will regret it. I could go on.


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Review from Elaine P (Daughter of Resident) published on 4 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother was a resident of Springholme Care for many years and the care given was, for the most part, exceptional and she was happy there. However, towards the end of last year, dementia overtook her. The level of care had slipped because I don't think the home catered for her condition. Eventually,
she was transferred to a Care Facility that catered for dementia sufferers and she passed away in March 2018. My complaint is the total lack of interest the home showed when, as a courtesy, I notified them of her passing. It upset me and had been playing on my mind so, in November, I wrote a letter to them explaining how shocked I was at their total indifference and lack of compassion. At the time she left the home, she was their longest staying resident. I received nothing back from them - no reply, nothing and confess to being terribly disappointed in their total lack of concern.

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Review from Gary C (Son-in-law of Resident) published on 5 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great views over the Menai Straits. All the staff were very friendly and pleasant. Everyone bends over backwards to be helpful. All the staff were very caring. Even the gentleman who helped move furniture and did odd jobs was great. The management seemed efficient, and the staff board was marked with
training schemes various staff had been on while working at the home. The charges were very reasonable under the circumstances. I would highly recommend going to see a number of homes and making your own decision, as I did. But I am able to recommend this particular home from personal experience.

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Overview of Review Score

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Springholme Care

What types of Care is Springholme Care registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Springholme Care provide?

Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Springholme Care have?

There are 45 Single Rooms.

What are the Facilities & Services at Springholme Care?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Springholme Care to the centre of Pentraeth?

1.1 mile(s) as the crow flies, distance by road may be significantly further.