The Grove Care Home

17 Ynyscedwyn Road, Ystradgynlais, Swansea SA9 1BE
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9.9 23 Reviews
  • The Grove Care Home, Swansea
The Grove offers a relaxed and calm environment and is well equipped for the needs of older people. Individualised care plans are available ranging from respite and convalescence to dementia care and long term care.

Set within the beautiful countryside close to the Brecon Beacons National Park, The Grove provides a welcoming and warm environment as well as a high standard of accommodation. All bedrooms are attractively decorated and visitor accommodation is available for family and friends.

Alongside freshly cooked, nutritionally-balanced meals, the chef caters for individual tastes and diets. Homemade cake is always served at afternoon tea.

The home’s own activity co-ordinator plays a vital role in ensuring residents have the opportunity to pursue hobbies or interests as well as enjoy visiting entertainers, bingo and quizzes. Trips out to places of local interest are also organised regularly.

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Care Provided by The Grove Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Judith Jenkins (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1950

Funding & Fees Guide for The Grove Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,104
    • Self-Funded Residential Dementia Care from £1,104
    • RESPITE Self-Funded Residential Care from £1,204
    • RESPITE Self-Funded Residential Dementia Care from £1,204
  • (these prices are only a guideline, please contact The Grove Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

The Grove Care Home Reviews (23)

Total of 23, showing 1-20
9.9

The Grove Care Home has a Review Score of 9.9 (9.905) out of 10, based on 13 reviews in the last 2 years. Over all time The Grove Care Home has 23 reviews.

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Review from Sian S (Daughter of Resident) published on 24 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been delighted with the care that my mother has received at The Grove since she moved in August 2023. She was reluctant to leave her home but soon settled, helped by the fact that the building is very comfortable and homely, she thoroughly enjoys the food and the respectful care and attention
she receives from all the staff. I would have been more pleased if her room had an en-suite toilet but this does not bother my mother at all. She loves her nice room, I appreciate the information the staff are willing to share with me regarding my mother.

Reply from Joe Jenkins, Home Manager at The Grove Care Home

Thank you for taking the time to leave us this lovely review about the care of your mother, the team will be delighted to read it.


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Review from Ceri W (Resident) assisted by family/friend published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Settled in well, very much at ease. Came initially for respite but have decided to remain permanently. The staff are welcoming and nothing is too much trouble.

Reply from Judith Jenkins, Home Manager at The Grove Care Home

Thank you for taking the time to leave us this lovely review, we really appreciate it.


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Review from Marion R (Niece of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing but praise for The Grove. Right from our first visit, we were made welcome, and were provided with all the information to make a decision. The staff were very helpful and obviously caring. Since my aunt has been in The Grove, there have been a few health issues, and these have been dealt with
by the correct health professionals in a timely manner. My life is so much less stressful, knowing she is well cared for and happy.

Reply from Judith Jenkins, Home Manager at The Grove Care Home

Thank you for leaving us this lovely review regarding the care of your aunt. The team will be touched to read this.


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Review from N G (Daughter of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care and consideration that all the staff give to my mother. It’s been nearly a year since she moved in and as I live so far away, I can go to sleep each night knowing she is safe and well looked after. The manager runs the home professionally and with care. Special mention to the
male members of staff, who show her the utmost respect in the care they give her.

Reply from Judith Jenkins, Home Manager at The Grove Care Home

Thank you for leaving us this lovely review about the care of your mother. I will make sure to pass your kind words on to the rest of the team who will be delighted to read this.


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Review from Paul G (Son of Resident) published on 19 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's stay at The Grove was very pleasant. All the staff were diligent and caring and met all my mother's needs. The home was very clean and welcoming. For myself, it was always a pleasure to visit my mother at The Grove. Well done, everyone.

Reply from Judith Jenkins, Home Manager at The Grove Care Home

Thank you so much for leaving us a review about the care of your mother. Our team will be touched to read this, thank you.


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Review from Dianne G (Daughter of Resident) published on 20 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has been a resident in The Grove for almost four years. The care, kindness and support shown to her by all members of staff is second to none, also the support that is provided to us as a family. As a family, our experience is very positive.

Reply from Judith Jenkins, Home Manager at The Grove Care Home

Thank you for your lovely words, I will make sure to pass this on to the rest of the team.


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Review from P R (Husband of Resident) published on 12 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My ratings show that I have a high regard for The Grove Nursing Home and all the staff who care for my wife.

Reply from Judith Jenkins, Home Manager at The Grove Care Home

Thank you for taking the time to leave us this lovely review, I will make sure to pass it on to the rest of the team.


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Review from Elizabeth W (Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very kind to me. I have lots of fun with the other residents.

Reply from Judith Jenkins, Home Manager at The Grove Care Home

Thank you for your kind words, they will be passed onto the wonderful team.


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Review from Eifion W (Brother of Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Grove Care Home is a lovely home for its residents. The staff are very caring and attentive. The residents themselves are always very well-presented and are calm and happy. The food is well received and there is plenty of variety. Excellent individual attention is given to the residents and there
are varied activities to stimulate them.

Reply from Judith Jenkins, Home Manager at The Grove Care Home

Thank you for your lovely comments, they will be passed on to the team.


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Review from Ann F (Sister of Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always had a warm welcome when I visit The Grove Care Home. The staff are kind and caring, from the management to the day-to-day carers. The residents are treated respectfully and with dignity. I have been present when activities have been organised for the residents to stimulate them and for
their enjoyment. I would like to thank all the staff for their hard work and their support.

Reply from Judith Jenkins, Home Manager at The Grove Care Home

Thank you for your kind words. We are so happy to hear this and it will be passed onto our wonderful team.


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Review from Helen G (Niece of Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I come to visit, the staff are always polite and happy. My uncle has settled in well and even though he won't admit it, his quality of life has improved.

Reply from Judith Jenkins, Home Manager at The Grove Care Home

Thank you for taking the time to leave us a review, we really appreciate it. We are so pleased to hear about your uncle. Thanks again.


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Review from Janine R (Daughter-in-law of Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Grove provides a home-from-home atmosphere. The staff are very friendly and accommodating. The difference I can see in my mother-in-law is massive, even though she has been here a short time, she is very content and says there is nothing she doesn't like. I never feel bad leaving her after a visit.
Thanks.

Reply from Judith Jenkins, Home Manager at The Grove Care Home

Thank you for your kind comments. We are happy to hear that your mother-in-law has settled in well. Your feedback will be passed on to the team.


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Review from Jayne J (Daughter of Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough about the care my mother has received since moving into The Grove Care Home. The staff have been excellent, always helpful and accommodating. The difference in my mother's health and well-being is quite unbelievable. From being full of anxiety, she is now happy and contented.

Reply from Judith Jenkins, Home Manager at The Grove Care Home

Thank you for your kind words. We are so pleased to hear that your mother is happy here with us at The Grove. Your feedback will be passed on to the team.


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Review from W C (Son of Resident) published on 16 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a beautiful place! My mum loves it there if anyone needs a home from home it's The Grove. My mother has been there for around 8 weeks and has settled in really well. It's not just the homely feel of the place, it's the warmness of all the staff who show tender, loving care to all the residents
and we all like some TLC don't we? A big big thank you to all the staff from myself, my mum and my sister for your devotion to service. It couldn't be better. Thank you all.

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Review from Susan B (Daughter of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had respite at The Grove for a week. This is his 5th time this year and he enjoys every time. All the staff are so lovely with dad and nothing is too much trouble for them. They give us such a friendly welcome too as his family. It allows me too as daddy's carer to have a rest and know he's being
looked after with loving care. Thank you so much to every one of the staff from the daughter.

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Review from E C (Wife of Resident) published on 26 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff for their kindness to my husband.

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Review from A T (Daughter of Resident) published on 4 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall the home is excellent, the staff are extremely efficient and friendly, nothing is too much trouble.

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Review from V B (Granddaughter of Resident) published on 22 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother is very happy with every aspect of this home. The care she receives is outstanding. We are quite happy that she is looked after when we are not with her. The staff are always happy to help and are on hand for any queries we may have.

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Review from G B (Relative of Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent overall standard of care.

Reply from Gabriella Mills, Customer Adviser at The Grove Care Home

Thank you for your review of The Grove care home, we are pleased to hear that you are happy with the standard of care received. Your comments will be shared with the care home's manager, The Bupa Customer Care Team.


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Review from G R (Relative of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent overall care.

Reply from Gabriella Mills, Customer Adviser at The Grove Care Home

Thank you for your review of The Grove. We are pleased to hear that you have had a positive experience of the home and appreciate your comments of the care provided. We will share your review with the care homes manager, The Bupa Customer Care Team.


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Current Review Score: 9.9 (9.905)

Overview of Review Score

The Review Score of 9.9 (9.905) out of 10 for The Grove Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.905 for The Grove Care Home is calculated as follows: ( (134 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 147 Ratings = 4.905

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Grove Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Frequently Asked Questions about The Grove Care Home

What types of Care is The Grove Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Grove Care Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does The Grove Care Home have?

There are 30 Single Rooms.

What are the Facilities & Services at The Grove Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Grove Care Home to the centre of Swansea?

13.0 mile(s) as the crow flies, distance by road may be significantly further.