The Grove Care Home

17 Ynyscedwyn Road, Ystradgynlais, Swansea SA9 1BE
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9.9 23 Reviews
  • The Grove Care Home, Swansea
The Grove offers a relaxed and calm environment and is well equipped for the needs of older people. Individualised care plans are available ranging from respite and convalescence to dementia care and long term care.

Set within the beautiful countryside close to the Brecon Beacons National Park, The Grove provides a welcoming and warm environment as well as a high standard of accommodation. All bedrooms are attractively decorated and visitor accommodation is available for family and friends.

Alongside freshly cooked, nutritionally-balanced meals, the chef caters for individual tastes and diets. Homemade cake is always served at afternoon tea.

The home’s own activity co-ordinator plays a vital role in ensuring residents have the opportunity to pursue hobbies or interests as well as enjoy visiting entertainers, bingo and quizzes. Trips out to places of local interest are also organised regularly.

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Care Provided by The Grove Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Judith Jenkins (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1950

Funding & Fees Guide for The Grove Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,104
    • Self-Funded Residential Dementia Care from £1,104
    • RESPITE Self-Funded Residential Care from £1,204
    • RESPITE Self-Funded Residential Dementia Care from £1,204
  • (these prices are only a guideline, please contact The Grove Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

The Grove Care Home Reviews (23)

Total of 23, showing 21-23
9.9

The Grove Care Home has a Review Score of 9.9 (9.905) out of 10, based on 13 reviews in the last 2 years. Over all time The Grove Care Home has 23 reviews.

Overall Experience

  • 21
  • 2
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Date Published

23
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5
13
10

Review from A S (Daughter of Resident) published on 24 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Cheerful staff on the whole. Good food, in good size servings. Very happy with service.

Reply from Holly McGough, Customer Advisor at The Grove Care Home

Thank you for your review. We are pleased to hear about your positive experience at The Grove care home. We appreciate your comments and will share these with the home's manager. The Bupa Customer Care Team.


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Review from G B (Daughter of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a general review of the home since my mother went to live there. Not sure of the year, but more than two years. I visit nearly every day.

Reply from Gabriella Mills, Customer Advisor at The Grove Care Home

Thank you for your review. Your comments are extremely important to us and our residents' health and wellbeing is our absolute priority. We will discuss your feedback with the home's manager to help them continually improve their service. The Bupa Customer Care Team.


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Review from Jane B (Daughter of Resident) published on 26 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We hadn't realised how depressed & withdrawn Mum had become until she went to live in The Grove. She has mild dementia, but since moving in she remembers so much more and is so much happier. She has always been a fiercely independent woman in spite of being registered disabled before she was 50, and
had worked hard in the voluntary sector locally, so we were sad to see how withdrawn she had become. In the Spring she had a fall in her warden controlled flat, and it was more than 5 hours that she was on the floor, confused and very dehydrated before I found her. Although she hadn't broken anything, she spent around 6 weeks in hospital. Happily, at the end of that time she agreed that she needed to go into a 'home'. My niece and I visited The Grove, and decided within 10 minutes it was the place for her. We have never regretted our decision. We have our Mum back!


The home is light, warm & welcoming to everyone. We can visit whenever we like and are always welcomed by staff and residents so that it always feels like a pleasure when I go in 3 times a week. Mum's room is lovely and the ratio of carers to residents is really good with the 'carers' living up to their name! They work hard to keep the residents as mobile as possible and I have never heard a cross word from one of them. I have been so impressed by the level of care that I have recommended The Grove to a lot of other people


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Current Review Score: 9.9 (9.905)

Overview of Review Score

The Review Score of 9.9 (9.905) out of 10 for The Grove Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.905 for The Grove Care Home is calculated as follows: ( (134 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 147 Ratings = 4.905

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Grove Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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