Over all time Llwyn Teg Care Home has 93 reviews.
Review from Shelia M (Friend of Resident) published on 28 April 2021
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Review from J H (Daughter of Resident) published on 4 March 2021
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Review from Angela F (Daughter of Resident) published on 31 December 2020
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Review from S A (Daughter of Resident) published on 17 December 2020
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Review from Kate K (Daughter of Resident) published on 14 December 2020
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Review from J J (Resident) assisted by family/friend published on 14 December 2020
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Review from G M (Sister of Resident) published on 24 January 2020
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Review from L P (Daughter-in-law of Resident) published on 9 September 2019
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Review from Elizabeth D H (Resident) published on 10 July 2019
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Review from E E (Resident) published on 22 February 2019
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Review from S H (Niece of Resident) published on 22 November 2018
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Reply from Josephine Gaupholm, Customer Adviser at Llwyn Teg Care Home
Thank you for your review of Llwyn Teg Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding your meeting with the manager which resulted in you feeling confident in the care your aunt would receive. We will share your comments with the home manager. The Bupa Customer Care Team
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Review from Evelyn H (Sister-in-law of Resident) published on 28 September 2018
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Reply from Josephine Gaupholm, Customer Adviser at Llwyn Teg Care Home
Thank you for your review of Llwyn Teg Care Home. We are pleased to hear that you and your sister-in-law have had a positive experience at the home. We will share your comments with the home's manager. The Bupa Customer Care Team
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Review from Hilda B (Resident) published on 1 August 2018
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Reply from Gabriella Mills, Customer Advisor at Llwyn Teg Care Home
Thank you for your review of Llwyn Teg Care Home. We are pleased to hear about your positive experience and appreciate your comments about enjoying your stay at our home, we will share your comments with the home's manager. The Bupa Customer Care Team
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Review from David M (Resident) published on 30 July 2018
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Reply from Gabriella Mills, Customer Advisor at Llwyn Teg Care Home
Thank you for your review of Llwyn Teg Care Home, we are pleased to hear you are happy to be at the home. We appreciate your feedback and will share it with the care home's manager. The Bupa Customer Care Team.
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Review from P D (Resident) published on 30 July 2018
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Reply from Gabriella Mills, Customer Advisor at Llwyn Teg Care Home
Thank you for your review of Llwyn Teg Care Home, we are pleased to hear that you feel welcome here and receive help when needed. We appreciate your comments on the staff here and will share your feedback with the care homes manager. The Bupa Customer Care Team.
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Review from Dorothy H (Resident) published on 26 July 2018
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Reply from Gabriella Mills, Customer Adviser at Llwyn Teg Care Home
Thank you for your review of our care home. We are pleased to hear that you have enjoyed your stay with us. We appreciate your comments on the staff here and will share your comments with the care homes manager. The Bupa Customer Care Team.
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Review from P P J (Regular Volunteer) published on 6 July 2018
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Reply from Gabriella Mills, Customer Adviser at Llwyn Teg Care Home
Thank you for your review of Llwyn Teg Care Home, we are pleased to hear that you have had a positive experience when visiting the home. We appreciate your comments on the activity coordinator and will pass on your feedback to the care homes manager. The Bupa Customer Care Team.
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Review from Susan R (Daughter of Resident) published on 5 June 2018
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Because we visit mum all day whilst she is unwell the staff also make us feel welcome.
Reply from Gabriella Mills, Customer Adviser at Llwyn Teg Care Home
Thank you for your review, we are pleased to hear that your Mum is getting well cared for in our care home. We appreciate your comments and glad that you are made to feel welcome on your visits. Your comments will be shared with the homes manager, The Bupa Customer Care Team.
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Review from R C (Respite Resident) published on 30 May 2018
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Reply from Holly McGough, Customer Advisor at Llwyn Teg Care Home
Thank you for your review. We are pleased to hear about your positive experiences at Llwyn Teg and look forward to welcoming you again should you ever require care again. We appreciate your comments and will share these with the home's manager. The Bupa Customer Care Team.
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Review from W H (Son of Resident) published on 16 May 2018
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Reply from Holly McGough, Customer Adviser at Llwyn Teg Care Home
Thank you for your review. We are pleased to hear about you and your mother's positive experience at Llwyn Teg care home and appreciate your comments. We will share these with the home's manager. The Bupa Customer Care Team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
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