Llwyn Teg Care Home

Mill Lane, Llanfyllin SY22 5BG
Submit a Review
8.2 94 Reviews
  • Llwyn Teg Care Home, Llanfyllin
Llwyn Teg has been purpose built and designed to offer a high standard of care and accommodation. A team of friendly and experienced professionals are on hand to offer 24 hour, individual based care for short or long term needs as well as providing expert care to people who are living with dementia.

Surrounded by beautiful countryside close to the town of Llanfyllin, the home benefits from many local amenities. The landscaped garden with its patio, sensory garden and vegetable and herb patch is enjoyed by many on warmer days.

The chef gets to know each resident’s nutritional needs when they move into the home to ensure that the daily menu suits everyone’s tastes. A Nite Bite menu is available between 6.30pm and 6.30am if residents have extra food preferences.

The home arranges at least one monthly themed event which is tailored to residents’ abilities so that everyone can enjoy it. Llywyn Teg has a dedicated activity co-ordinator who arranges other regular activities for residents to benefit from such as canal trips and pampering sessions.

Show Llwyn Teg Care Home on the Map

Care Provided by Llwyn Teg Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Rachel Owen (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (33)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1974

Funding & Fees Guide for Llwyn Teg Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,104
    • Self-Funded Residential Dementia Care from £1,104
    • RESPITE Self-Funded Residential Care from £1,204
    • RESPITE Self-Funded Residential Dementia Care from £1,204
  • (these prices are only a guideline, please contact Llwyn Teg Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room

Llwyn Teg Care Home Reviews (94)

Total of 94, showing 21-40
8.2

Llwyn Teg Care Home has a Review Score of 8.2 (8.155) out of 10, based on 2 reviews in the last 2 years. Over all time Llwyn Teg Care Home has 94 reviews.

Overall Experience

  • 77
  • 17
  • 0
  • 0
  • 0

Date Published

94
2
2
2
92

Review from L L (Daughter of Resident) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful. Staff have made Dad feel very reassured and helped him settle well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Shelia M (Friend of Resident) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Llwyn Teg provided a safe and caring environment to live in when my friend could no longer look after herself at home. As her health deteriorated she was very well looked after up until her death. Llwyn Teg is clean and tidy and very well organised and the meal catering was excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J H (Daughter of Resident) published on 4 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother knew Llwyn Teg well from visiting friends there before she went there to live. When the time came, she wanted to go there and lived very contently there for three and a half years until her death. Because her last year of life was during the COVID pandemic, it was even more important that
she enjoyed being there, enjoyed the food and loved and trusted the staff. It helped a lot that some spoke welsh.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Angela F (Daughter of Resident) published on 31 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Llwyn Teg Care Home does exactly what it says on the label. It is a home that cares beautifully for each individual resident on a personal level making everyone feel they are the most treasured resident there.
Support and encouragement for friends and relatives is equally given, generating real peace
of mind for all.
Staff go that extra mile to make it a real home from home.
I can not praise them all enough, I just hope there is room for me when I need it.
A big thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S A (Daughter of Resident) published on 17 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally very happy with the care given to my mother. It's been difficult not being able to visit and a shame there isn't a safe room to visit. Skype calls have been the only saviour. Most staff are extremely helpful and friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kate K (Daughter of Resident) published on 14 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are truly amazing, very caring and helpful. I know my mother is in very good hands. The staff have gone above and beyond to make sure relatives have some time to speak to loved ones during this pandemic.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J J (Resident) assisted by family/friend published on 14 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel really content and happy here at Llwyn Teg. The carers have been really supportive and the care is 110% from them. Getting involved with company and the activities has really made me happy. I have not felt like this in a long time, since losing my husband and part of my family I feel as if I
have a new family here at Llwyn Teg.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G M (Sister of Resident) published on 24 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am moving my sister to be nearer home so that I can see her 2-3 times a week. Her care has been that good, I wish I could move all her carers with her. She has loved Llwyn Teg and has been sad about going. I hope the care at the new home is half as good.
Thank you for everything.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L P (Daughter-in-law of Resident) published on 9 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was a resident in Llwyn Teg care Home for 6 months up to her death on 8th August her care was excellent. All her needs were met and all the staff were loving towards her. All her family were very grateful for everything.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth D H (Resident) published on 10 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and management are very good and kind, they make you feel at home and are helpful, always.
I find it costly to stay here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E E (Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I enjoy the activities - I've made lots of friends - I'm very well cared for.
The food is very good.
I love my room.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S H (Niece of Resident) published on 22 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager facilitated a meeting with our Aunt to establish her hopes and desires for the future in relation to her home.
She led the meeting with a balance of care, humour and firmness which resulted in us feeling confident that we had established our Aunt's wishes correctly.
The letter outlining
the meeting forwarded promptly to us was a real bonus.
Thank you.

Reply from Josephine Gaupholm, Customer Adviser at Llwyn Teg Care Home

Thank you for your review of Llwyn Teg Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding your meeting with the manager which resulted in you feeling confident in the care your aunt would receive. We will share your comments with the home manager. The Bupa Customer Care Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Evelyn H (Sister-in-law of Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law seems to have enjoyed her stay very much.

Reply from Josephine Gaupholm, Customer Adviser at Llwyn Teg Care Home

Thank you for your review of Llwyn Teg Care Home. We are pleased to hear that you and your sister-in-law have had a positive experience at the home. We will share your comments with the home's manager. The Bupa Customer Care Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Hilda B (Resident) published on 1 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am enjoying my stay.
Thank you

Reply from Gabriella Mills, Customer Advisor at Llwyn Teg Care Home

Thank you for your review of Llwyn Teg Care Home. We are pleased to hear about your positive experience and appreciate your comments about enjoying your stay at our home, we will share your comments with the home's manager. The Bupa Customer Care Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David M (Resident) published on 30 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy here.

Reply from Gabriella Mills, Customer Advisor at Llwyn Teg Care Home

Thank you for your review of Llwyn Teg Care Home, we are pleased to hear you are happy to be at the home. We appreciate your feedback and will share it with the care home's manager. The Bupa Customer Care Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P D (Resident) published on 30 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I hate being "in care" but Llwyn Teg is the best place to be. Kind staff, OK food, very welcoming atmosphere. I have poor sight and hearing but am helped when necessary.

Reply from Gabriella Mills, Customer Advisor at Llwyn Teg Care Home

Thank you for your review of Llwyn Teg Care Home, we are pleased to hear that you feel welcome here and receive help when needed. We appreciate your comments on the staff here and will share your feedback with the care homes manager. The Bupa Customer Care Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dorothy H (Resident) published on 26 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely happy. Enjoyed other residents company. Learning other peoples knowledge over my stay. Staff are always free to help the residents.

Reply from Gabriella Mills, Customer Adviser at Llwyn Teg Care Home

Thank you for your review of our care home. We are pleased to hear that you have enjoyed your stay with us. We appreciate your comments on the staff here and will share your comments with the care homes manager. The Bupa Customer Care Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P P J (Regular Volunteer) published on 6 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Llwyn Teg is always welcoming and clean. Everyone is cheerful. The lounge is nicely furnished. You get a good feeling about the home. The member of staff who arranges residents activities etc is so good and kind and aware of the needs of the residents.

Reply from Gabriella Mills, Customer Adviser at Llwyn Teg Care Home

Thank you for your review of Llwyn Teg Care Home, we are pleased to hear that you have had a positive experience when visiting the home. We appreciate your comments on the activity coordinator and will pass on your feedback to the care homes manager. The Bupa Customer Care Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan R (Daughter of Resident) published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum suffers from vascular dementia and is spending more time in bed. She is so well cared for by the staff who go out of their way to make sure she is comfortable and give her lots of loving care.


Because we visit mum all day whilst she is unwell the staff also make us feel welcome.


Reply from Gabriella Mills, Customer Adviser at Llwyn Teg Care Home

Thank you for your review, we are pleased to hear that your Mum is getting well cared for in our care home. We appreciate your comments and glad that you are made to feel welcome on your visits. Your comments will be shared with the homes manager, The Bupa Customer Care Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R C (Respite Resident) published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's the second time I have been here to recover post-operation. Staff courteous and welcoming and anxious to be as helpful as possible. Rooms are modest but comfortable and clean. Food is tasty and appealing and I was delighted when I was able to come a second time (first time was last year).

Reply from Holly McGough, Customer Advisor at Llwyn Teg Care Home

Thank you for your review. We are pleased to hear about your positive experiences at Llwyn Teg and look forward to welcoming you again should you ever require care again. We appreciate your comments and will share these with the home's manager. The Bupa Customer Care Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.2 (8.155)

Overview of Review Score

The Review Score of 8.2 (8.155) out of 10 for Llwyn Teg Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.727 for Llwyn Teg Care Home is calculated as follows: ( (16 Excellents x 5) + (6 Goods x 4) ) ÷ 22 Ratings = 4.727

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.428 Points relating to the number of positive Reviews for Llwyn Teg Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6. 2 Positive Reviews ÷ 6.6 = 0.303

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet