Over all time Llwyn Teg Care Home has 93 reviews.
Review from S H (Daughter of Resident) published on 16 May 2018
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Reply from Holly McGough, Customer Adviser at Llwyn Teg Care Home
Thank you for your review. We are pleased to hear your mother is enjoying her stay at Llwyn Teg care home and appreciate your comments. We will share these comments with the home's manager. The Bupa Customer Care Team.
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Review from Andrew M (Son of Resident) published on 16 May 2018
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Reply from Holly McGough, Customer Adviser at Llwyn Teg Care Home
Thank you for your review. We are pleased to hear about your father's positive experience at Llwyn Teg and are glad he has improved since arriving at the home. We appreciate your comments and will share these with the home's manager. The Bupa Customer Care Team.
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Review from Tony S (Son-in-law of Resident) published on 16 May 2018
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It's been lovely to see my father in law get his confidence and self-esteem back and looking forward to participating in the activities run by the home.
Reply from Gabriella Mills, Customer Adviser at Llwyn Teg Care Home
Thank you for your review. We are pleased to hear that your Father in Law is settling in well and is looking forward to getting involved with the activities on offer. We will share your positive experience with the home's manager. The Bupa Customer Care Team.
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Review from Isabel S (Daughter of Resident) published on 14 May 2018
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Reply from Gabriella Mills, Customer Adviser at Llwyn Teg Care Home
Thank you for your review. We are pleased to hear about the positive impact our home has had on your Father and happy to welcome him to the home on a permanent basis. Your comments will be shared with home's manager. The Bupa Customer Care Team.
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Review from Keith S (Friend of Resident) published on 10 May 2018
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Reply from Natalie Krisman, Customer Service Advisor at Llwyn Teg Care Home
I'm glad to hear that your friend is settled in our home. Thank you for your review.
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Review from Antony R (Son-in-law of Resident) published on 10 May 2018
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Reply from Natalie Krisman, Customer Service Adviser at Llwyn Teg Care Home
Thank you for your review and I am so pleased to hear that your father-in-law is well-looked after and happy at our home.
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Review from Jacqueline D (Wife of Resident) published on 8 May 2018
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Reply from Natalie Krisman, Customer Service Advisor at Llwyn Teg Care Home
Thank you for your lovely review about Llwyn Teg. I am pleased to hear that your husband was happy during his stay and I have passed on your comments to the home.
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Review from Dilys H (Resident) published on 8 May 2018
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Reply from Natalie Krisman, Customer Service Advisor at Llwyn Teg Care Home
That's great to hear - thank you.
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Review from David E (Son of Resident) published on 8 May 2018
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Reply from Natalie Krisman, Customer Service Advisor at Llwyn Teg Care Home
That's great to hear - thank you for your review.
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Review from Phil D (Respite Resident) published on 1 May 2018
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Reply from Natalie Krisman, Customer Service Adviser at Llwyn Teg Care Home
Thank you for sharing your review with us. I am pleased that you enjoyed staying at Llwyn Teg!
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Review from Gwendoline E (Resident) published on 1 May 2018
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Reply from Natalie Krisman, Customer Service Adviser at Llwyn Teg Care Home
Thank you for your review and I am pleased to hear that you have been happy at Llwyn Teg!
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Review from Richard O (Brother of Resident) published on 24 April 2018
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Reply from Stephen Rondel, Customer Adviser at Llwyn Teg Care Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home. We always endeavour to go beyond our duty for our residents and their families.
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Review from Julie O (Sister-in-law of Resident) published on 24 April 2018
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Reply from Stephen Rondel, Customer Adviser at Llwyn Teg Care Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our hardworking staff.
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Review from Dawn J (Daughter of Resident) published on 13 March 2018
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Reply from Jayne Duck, Customer services administrator at Llwyn Teg Care Home
Thank you for your review and kind words. It is so lovely to hear that your mum is happy and proud to be in our care. It is the little things like having a chat or just a smile that makes all the difference. I'm sure this must give you peace of mind knowing that she is safe and well cared for.
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Review from David W (Son of Resident) published on 10 January 2018
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Reply from Jayne Duck, Customer services administrator at Llwyn Teg Care Home
So sorry to hear of your loss, please accept our condolences. Thank you for your review and kind words. It is lovely to hear how happy your mother was while in our care. I'm sure that in time when you look back on the time that your mother spent with us it will give you comfort knowing that she was happy and well cared for.
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Review from M T (Resident) published on 12 September 2017
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Food and drink are lovely and facilities are always clean and the overall place is very well looked after.
Reply from Jayne Duck, Customer services administrator at Llwyn Teg Care Home
Thank you for your review. I'm so pleased to hear that you are enjoying your stay with us. I hope your operation goes well and you have a quick recovery.
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Review from M B (Private Carer of Resident) published on 12 September 2017
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Reply from Jayne Duck, Customer services administrator at Llwyn Teg Care Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
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Review from Wyn J (Son of Resident) published on 1 August 2017
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Reply from Jayne Duck, Customer services administator at Llwyn Teg Care Home
Thank you for your review.
It is so nice to know that your mum has settled well and is happy in her new environment, this must give you such peace of mind knowing that she is well cared for and that you are kept informed of everything.
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Review from Rosina P (Resident) published on 18 July 2017
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Reply from Jayne Duck, Customer Services Administrator at Llwyn Teg Care Home
Thank you for your review. It is lovely to hear that you are happy and well looked after.
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Review from Sharon R (Daughter of Resident) published on 18 July 2017
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Reply from Jayne Duck, Customer Services Administrator at Llwyn Teg Care Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager
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Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Management
Safety / Security
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Value for Money
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