Llys Hafren Care Home

Severn Road, Welshpool SY21 7AR
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9.2 34 Reviews
  • Llys Hafren Care Home, Welshpool
Llys Hafren offers a range of care plans for short or long term needs. Staff have been trained to provide individualised 24 hour care in a professional and caring manner while focusing on the independence and dignity of each resident. The home offers excellent facilities to care for people with Huntington’s disease and Parkinson’s and those who are living with dementia.

Llys Hafren Care Home has a friendly feel and welcomes residents to bring their own small possessions for decoration. Bedrooms are pleasantly furnished and decorated and for peace of mind all rooms are fitted with a 24 hour call system. The landscaped garden with a water feature provides the perfect setting to relax or socialise with guests and visitors.

The home’s menu includes fresh seasonal ingredients which are prepared by the in house chef. The menu changes daily and hot and cold choices are always on offer.

Life at Llys Hafren includes groups for residents to take part in which includes gardening, bird watching and reading groups, as well as additional therapies that residents can access. Residents are encouraged to continue their own interests and hobbies and take part in local outings.

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Care Provided by Llys Hafren Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Bea Wickstead (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1960

Funding & Fees Guide for Llys Hafren Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,242
    • Self-Funded Residential Dementia Care from £1,242
    • RESPITE Self-Funded Residential Care from £1,342
    • RESPITE Self-Funded Residential Dementia Care from £1,342
  • (these prices are only a guideline, please contact Llys Hafren Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Llys Hafren Care Home Reviews (34)

Total of 34, showing 1-20
9.2

Llys Hafren Care Home has a Review Score of 9.2 (9.170) out of 10, based on 10 reviews in the last 2 years. Over all time Llys Hafren Care Home has 34 reviews.

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Review from Dawn P (Daughter of Resident) published on 19 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are caring and attentive to the needs of residents. Mum is happy and treated with dignity. She has a spacious sunny room and enjoys all the activities arranged by the staff from sing-a-longs, bingo, quizzes, crafts plus the occasional trip out. The home is welcoming and friendly. I would
recommend to anyone seeking residential care.

Reply from Beryl Wickstead, Home Manager at Llys Hafren Care Home

Thank you so much for your wonderful feedback! We're so glad to hear that your mum is happy and well cared for. It's great to know that she enjoys the activities and has a comfortable, sunny room to relax in. Our team is committed to providing a warm and welcoming environment, and your recommendation truly means a lot to us. We will continue to do our best to ensure all residents receive the care and attention they deserve!


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Review from H C (Daughter of Resident) published on 14 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having lived in her current home for 69 years it was a great upheaval for Mum to move into a care home.
However, she has only been there for over a month and she has settled in well. The care and attention she has received has been excellent. The staff are very friendly and go out of their way to make
her comfortable and content.

Reply from Beryl Wickstead, Home Manager at Llys Hafren Care Home

Thank you for taking the time to leave us a review, the team really appreciate it.


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Review from Tracy J (Granddaughter of Resident) published on 28 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are, what makes the care home what it is; they all work very hard to keep the resident's spirits up and always show compassion and care in the way they support them.
They make a huge effort to put on entertainment and activities as well as events for friends and family to join in.

Reply from Beryl Wickstead, Home Manager at Llys Hafren Care Home

Thank you so much for leaving us this kind review; the team will be delighted to read it.


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Review from N S (Sister of Resident) published on 7 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My brother's room needs decorating and a new carpet has a large bleach stain on it, which have requested. Also needs high dusting - cobwebs in the window and on the ceiling.

Reply from Beryl Wickstead, Home Manager at Llys Hafren Care Home

Thank you for taking the time to leave us a review, we appreciate your feedback and it will be passed on.


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Review from S W (Sister of Resident) published on 7 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My brother's room badly needs redecorating and also has a very stained carpet (bleach stains) which needs replacing. Have requested twice through his social worker. His room is very shabby. Comments have been made by his visitors. Also cleaning is questionable!

Reply from Beryl Wickstead, Home Manager at Llys Hafren Care Home

Thank you for taking the time to leave us a review, we appreciate your feedback and it will be passed on.


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Review from A E (Daughter of Resident) published on 19 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been here a week, but has settled extremely well. In her words, everyone here is very friendly. Having come out of hospital, the staff are already managing to get her to start walking again and building up her confidence.
It has put my mind at rest knowing that Mum is somewhere she is
safe, looked after, cared for and treated as part of a big family.

Reply from Beryl Wickstead, Home Manager at Llys Hafren Care Home

Thank you so much for leaving us a review about the care of your mum. Our team will be touched to read this, thank you.


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Review from Maureen O (Daughter of Resident) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been so happy as a resident of Llys Hafren Care Home since November 2022, the staff are so loving and caring with Mum, making her feel loved and special. She has enjoyed all the activities and readily participated in them. In the later weeks since Mum's decline, the staff have gone above and
beyond to make sure Mum is comfortable and loved. Their compassion for Mum and myself, especially in the last few weeks, has been wonderful and I appreciate everything they are doing. A very big thank you, to you all.

Reply from Beryl Wickstead, Home Manager at Llys Hafren Care Home

This is such a lovely review to receive, thank you. Your kind words will be passed onto the rest of the team.


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Review from Caroline D (Niece of Resident) published on 31 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are always approachable and friendly. Nothing is ever too much trouble. The friendly atmosphere is not only a must for residents but also for loved ones and family to see and hear.
The residents aren't just residents, they are part of a loving and caring extended family.

Reply from Beryl Wickstead, Home Manager at Llys Hafren Care Home

This is such a lovely review to read, thank you. Your kind words will be passed onto the rest of the wonderful team.


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Review from Len L (Son of Resident) published on 20 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in care at this home for the last several months. He has settled in well. He is impressed by the cleanliness and always remarks on this when I visit. The staff are friendly and obviously caring. Dad is also completely happy with the food, that is another thing he remarks on.

Reply from Beryl Wickstead, Home Manager at Llys Hafren Care Home

This is such a lovely review to read, thank you. It is a delight to be able to provide this care for your father. Your kind words will be passed on to the rest of the team.


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Review from L R (Daughter of Resident) published on 16 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing this to express our gratitude to all at Llys Hafren. We are so lucky to have places like this. I cannot praise the staff enough, every one of them for their loving care of our mother and I'm sure without doubt to the residents they are all one big happy family, I take my hat off to all
the staff who do a wonderful job above and beyond in some cases.

Reply from Beryl Wickstead, Home Manager at Llys Hafren Care Home

This is such a lovely review to read, thank you. I speak on behalf of the whole team when I say that we feel privileged to be able to provide this care for your mother and all of our residents. Your kind words will be passed on.


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Review from V O (Sister of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has lived at Llys Hafren Care home for about seven years. He has been very happy there and the staff have all been extremely kind and helpful. He is now blind and unable to walk unaided. This has been a problem, Llys Hafren being a care home and not a nursing home has not got enough facilities.
The staff all were so helpful, kind and willing in difficult circumstances. He is now in a nursing home.

Reply from Beryl Wickstead, Team Manager at Llys Hafren Care Home

Thank you so much for your positive comments. It's wonderful to hear that you've found the staff so helpful and kind in such difficult times for you and your family. Your review will be passed on to the team.


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Review from J H (Daughter of Resident) published on 31 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad does seem quite comfortable but there are times very confused.
He is always dressed very smartly and tidy.
Still mentions his home in LLangynog

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Review from Mary O (Daughter of Resident) published on 8 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were heartbroken when our mum’s physical/mental health needs deteriorated to the point where she needed round the clock care and we could no longer support her properly at home. We couldn’t have chosen a nicer home for her. The staff are truly amazing and so kind to our darling mum. Nothing is too
much trouble, Mum is always spotlessly clean and tidy and so well looked after. We wouldn’t want her to be anywhere else. The setting of the home is lovely too - and in a quiet spot in town with a beautiful garden where we can sit out undercover with Mum on nice days or a small lounge on not so nice! The lovely staff just go the extra mile all the time and we are so grateful to everyone who looks after Mum. Thank you so much to you all from the bottom of our hearts - so much more to say but not enough space! We have absolutely no doubt she’s in a home which truly cares about her well-being and understands how traumatic it is for her family not to have her with us.

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Review from G L (Friend of Resident) published on 19 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

LLys Hafren has provided a friendly, welcoming and secure home for a dear friend. I cannot praise the staff too highly.

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Review from E K (Daughter of Resident) published on 9 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience has always been very positive. My mother always says how nice the staff are and the atmosphere within Llys Hafren Care Home. She also always says that the food is good! Some of the boxes below are left blank because due to Covid-19 I have never been within the home so am unable to comment.
I have just seen pictures.

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Review from Nigel R (Husband of Resident) published on 11 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Before my wife went into Llys Hafren over three and a half years ago my family and I viewed four homes in the Welshpool area, we chose Llys Hafren; though it wasn't the smartest, the staff from the manager down came across as being very caring and nothing was too much trouble. We have been very happy
with our decisions and continue to be completely satisfied. Throughout the pandemic, they have had a clean sheet, and take a lot of precautions. The staff are superb.

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Review from Norma J (Daughter of Resident) published on 15 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident at this care home in August 2021. She had been here for respite on a couple of occasions but sadly had trouble settling. On this occasion, she moved into the Francis Howell Dept where we cannot believe the difference in her - so more content and settled, and comments how
lovely everybody is to her and how happy she is. Knowing how settled she is we could not be happier.

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Review from Anne K (Daughter of Resident) published on 31 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support continues to be excellent despite the extraordinary times we are living through at the moment due to COVID. Communication at all levels are excellent from asking for a necessary new hairbrush to discussing a risk assessment to attending a family funeral.
Many thanks.

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Review from Janet B (Daughter of Resident) published on 13 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Llys Hafren is an excellent care home my dad has settled in well and has been here for 3 years. The staff are very caring and excellent with my dad and the residents. My dad is very happy. It is like one big family and would definitely recommend to anyone in need of care.

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Review from S P (Daughter of Resident) published on 1 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Llys Hafren for almost 5 years and has always been very happy. She has received the best care I could have wished for. It's the professionalism and dedication of the staff that makes it so special. She is treated with affection, dignity and the care and attention she
receives are excellent. It has always been a pleasure visiting Llys Hafren as all the staff are welcoming and kind. It has been an extremely difficult year, but I know mum is safe, nourished, cared for and loved. I have constantly been updated on how she is and informed of any problems. It is so assuring that she is so well cared for and I couldn't thank them enough.

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Current Review Score: 9.2 (9.170)

Overview of Review Score

The Review Score of 9.2 (9.170) out of 10 for Llys Hafren Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.370 for Llys Hafren Care Home is calculated as follows: ( (69 Excellents x 5) + (33 Goods x 4) + (11 Satisfactorys x 3) + (4 Poors x 2) + (2 Very Poors x 1) ) ÷ 119 Ratings = 4.37

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Llys Hafren Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Frequently Asked Questions about Llys Hafren Care Home

What types of Care is Llys Hafren Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Llys Hafren Care Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Llys Hafren Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Llys Hafren Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Llys Hafren Care Home to the centre of Welshpool?

0.3 mile(s) as the crow flies, distance by road may be significantly further.