Maes-y-Wennol Care Home

Llangurig Road, Llanidloes SY18 6ES
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9.6 22 Reviews
  • Maes-y-Wennol Care Home, Llanidloes
Situated in the heart of the spectacular Welsh countryside close to the picturesque town of Llanidloes, Maes-y-wennol is surrounded by beautiful landscaped gardens, including a furnished patio area and sensory garden with breathtaking views.

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Care Provided by Maes-y-Wennol Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 29 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Emma Phillips (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (29)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1990

Funding & Fees Guide for Maes-y-Wennol Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,057
    • Self-Funded Residential Dementia Care from £1,057
    • RESPITE Self-Funded Residential Care from £1,157
    • RESPITE Self-Funded Residential Dementia Care from £1,157
  • (these prices are only a guideline, please contact Maes-y-Wennol Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room

Maes-y-Wennol Care Home Reviews (22)

Total of 22, showing 1-20
9.6

Maes-y-Wennol Care Home has a Review Score of 9.6 (9.586) out of 10, based on 6 reviews in the last 2 years. Over all time Maes-y-Wennol Care Home has 22 reviews.

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Review from Caroline R (Daughter of Resident) published on 8 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Maes-Y-Wennol for 6 months now and I can only say how lovely everyone is. All aspects of care and daily living are of a high standard and undertaken with thought and understanding. Attention to detail from health issues to laundry and meals is always good. There is a wide range
of activities for all interests every week and Scarlet is great at encouraging residents to take part in whatever their ability. There is always a warm welcome and updates on any changes which is very reassuring to know that when I'm not there she is being well cared for.

Reply from Emma Phillips, Home Manager at Maes-y-Wennol Care Home

Thank you for taking the time to leave us this kind review about the care of your mum, we really appreciate it. I will make sure to pass your lovely comments on to the rest of the team who will be delighted to read this.


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Review from Gill H (Daughter of Resident) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Maes-y-Wennol for some time now. Every time I visit him he says how good the staff are and that he is well cared for. Whenever I visit the staff are warm and welcoming and very willing to spend time discussing with me how he is and how he has been since my last visit. My mother
was also in Maes-y-Wennol some years ago and was treated with care and compassion to the end of her life. As I live a long way away it is comforting to know that my father is receiving the same high level of care that my mother did as this brings peace of mind. Thank you so much to the staff who go out of their way to care for those in their care.

Reply from Emma Phillips, Home Manager at Maes-y-Wennol Care Home

Thank you for taking the time to leave us this lovely review about the care of your father. Our team will be touched to read it.


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Review from Lucy G (Daughter of Resident) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Maes Y Wennol for two months now and I continue to be so impressed with the place and the staff. Everything is so well thought through and designed around the happiness and comfort of the residents. Everyone is so welcoming and friendly. I can not imagine any place being better
thought through or run with more kindness and real thoughtfulness. I am so grateful that such a place exists. It is lovely to see my mother in such a delightfully warm and thoughtful environment. When I go home I do not feel worried and anxious about her. And I know she is happy and well cared for.

Reply from Sandra Holt, Home Manager at Maes-y-Wennol Care Home

This is such a lovely review to read, and we are delighted to hear what you think of our home. Your kind words will be passed on to the rest of the wonderful team.


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Review from Helen J (Daughter of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has just spent a month at this welcoming and caring home. This was our first experience of residential care and neither my Mum nor the family had any need to worry about anything. The whole experience was safe and secure. The staff are beyond helpful and caring. My Mum settled in well and
made friends with the other residents and carer team. You are listened to and assisted with everything. Nothing is too much trouble. It has a very warm and welcoming atmosphere but it also has a calm and peaceful feeling too. It is a comforting and safe place. My Mum will be moving to another Shaw healthcare home to be nearer to us.
Although she is looking forward to being closer to family she has a heavy heart about leaving the excellent team behind and I think that says more that my review ever will. My mum has experienced a lot of love and kindness there.
A huge thank you to everyone.

Reply from Sandra Holt, Home Manager at Maes-y-Wennol Care Home

We are delighted to hear that your mother settled in well and you felt she was safe here at Maes-y-wennol. We wish you all the best and happiness in one of our other homes where the standard of care will be continued. Your kind words will be passed on to the rest of the team.


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Review from Andrew G (Friend of Resident) published on 26 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are all very grateful to the staff at Maes Y Wennol for exceptional kindness and care to our friend right to the end of his life. In particular the atmosphere on visiting is always friendly and welcoming, the building is light and airy, and the staff very attentive and kind. Thank you.

Reply from Sandra Holt, Home Manager at Maes-y-Wennol Care Home

Thank you so much for leaving us this lovely review, you kind words will be passed on to the rest of the team. Condolences for the loss of your lovely friend.


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Review from Vicky R (Daughter of Resident) published on 18 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was in Maes y Wennol Care Home for his last 3 months and I really can't praise the home enough. The staff are professional and caring and from the moment he arrived my Dad felt safe, secure and very well looked after and he settled in straight away. As a regular visitor, pretty much every day,
I witnessed a team that communicated well with each other at all levels and with us as a family, with the best interests of the residents foremost. His care needs changed whilst he was in the home and the team responded to address these changing needs seamlessly. The team at Maes Y Wennol set a gold standard and I feel extremely fortunate that Dad spent his last months there. I highly recommend Maes y Wennol to anyone looking for a place in a residential home.

Reply from Sandra Holt, Home Manager at Maes-y-Wennol Care Home

This lovely review means so much to us. It fills us with pride to know that your dad felt safe and happy during his last months. Your kind comments will be passed on to the rest of the team. Condolences to you and your family for the passing of your lovely dad.


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Review from M S (Daughter of Resident) published on 13 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum is a current resident at Maes Y Wennol. To say the carers and the whole team are amazing is an understatement. Everyone went out of their way to make mum settle in as she was very reluctant to move into full-time care. From the second she arrived, she was made to feel so welcomed, helped so much
to settle in, and encouraged to make friends and build relationships. The amazing thing with this care home is the carers and that is all that matters when it comes down to it. They make mum feel special and cared about, they care about her likes and dislikes and cater for these.
I could name so many of the team individually but I won't as would not like to forget to mention someone. If you are reading this and considering care for yourself or a relative please, believe me, I was so worried about the decision I had to make for my Mum to put her into a care home but Maes Y Wennol is more than that it's a family and a proper home run by the best people.

Reply from Sandra Holt, Home Manager at Maes-y-Wennol Care Home

Thank you so much for your kind words, it means a lot to our team here at Maes-y-Wennol. We are pleased to hear that your mum has settled in well and are so happy that we are able to help support her by encouraging new relationships. We are delighted that your mum is enjoying the home and all it has to offer. Thank you again.


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Review from Gaye W (Daughter of Resident) published on 1 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was cared for at Maes-y-Wennol from early August 2022 until she passed away in October. Although this was a short time in the home the care she received was wonderful. The staff at Maes-y-Wennol treated both her and me and my husband with sensitivity and understanding at the most difficult
of times. We loved the layout of the home so Mother could look out of the room into the garden and she had her own bird feeders to watch when she felt well enough. There seemed to be good staffing levels and all were helpful and very caring. This care home is a credit to its owners and wonderful people giving the care you want for your mother.

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Review from Ann H (Niece of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunty has progressed so well. Always seems very happy and looks so well at nearly 99 years old.

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Review from S B (Wife of Resident) published on 27 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first telephone enquiry, I knew that we had found a care home that would provide warm companionship, professional care and friendly interest in a new resident, albeit just for respite. The staff at all levels exhibited a commitment to providing the best care - evidence of superb leadership.
This is an outstanding care home, with excellent food and superb provision throughout. My husband is asking when he is going again for his 'holiday'!

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Review from V H (Daughter of Resident) published on 17 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent her last 4 and a half months at Maes y Wennol. I cannot thank the staff enough for the care and kindness shown to Mum and to us when we were visiting. In my experience, without exception, through every level of service, everyone was kind, caring and professional.
The standard of cleanliness
is excellent.
We were always made welcome, in person and on the phone, and during my mother's last days, we were able to visit at any time.

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Review from L H (Wife of Resident) published on 16 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would not hesitate to recommend Maes-y-Wennol to anyone looking for care. It is very much a home from home and their employees are excellent in their care friendly, gentle and very much committed to the work they do. The food is excellent and the care for the patients that have difficulty in eating
is really good, they take the time to feed them gently and without rushing them. Brilliant.

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Review from Janet B (Daughter of Resident) published on 21 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 97 year old father came to Maes-y-Wennol from hospital and spent his final weeks in the home. He was treated with care and compassion, humour and warmth and, most importantly, respect and dignity. During his final days the family were given every opportunity to be with him and his death was handled
with the greatest compassion.

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Review from Sandy H (Daughter of Resident) published on 15 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very professional but very kind. Mum was worried first time she went to respite but came home very happy. She has been several times now and seems happy to go. She loves all the girls.

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Review from E S (Respite Resident) published on 5 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise highly enough the level of care, kindness and friendliness I received at this care home during my short stay.

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Review from A J (Relative of Resident) published on 26 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a friendly welcome, our family member has no close family and the staff at the home are just like family to her. Always treated with dignity and respect and given the choice to participate in activities. Activities are individual so all needs are met, i.e: a trip on the bus, one to one care etc.
She could not be in a better place!

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Review from Margaret W (Daughter of Resident) published on 23 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at this care home for 7 years, she is and has been well cared for at all times, with every aspect of her care and needs provided for. She is very happy and really feels that Maes-y-Wennol is her home. I would like to thank and commend the staff for their care in particular
during the pandemic.

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Review from Audrey D (Resident) published on 18 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Must admit felt a bit uncertain on arrival, although I knew people here. But had been through a bad time and felt like I would never feel like a normal person again. But as time goes on am feeling more confident in myself, and am satisfied that this is the next stage in my life. I know I can't do what
I used to do, but I like myself now which is a nice feeling.

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Review from Heather P (Daughter of Resident) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum, who is 99, has been at Maes-Y-Wennol for a few months now. The current restrictions on visiting due to coronavirus has put the responsibility for Mum's mental, emotional and physical wellbeing fully on the members of staff. They have been wonderful in a difficult situation. Mum is full of praise
for the 'girls' that care for her. On my visits to Maes-Y-Wennol prior to the lockdown, I found the premises clean and homely and the atmosphere warm and friendly. The staff always keep me up to date with any issues around my mother's health.

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Review from Marita O (Daughter of Resident) published on 21 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Maes y Wennol for nearly a year. In that time she has (as per her diagnosis) deteriorated mentally and physically at a swift and shocking rate, but I'm relieved to say, she is content and happy, secure and comfortable. I visit 2-3 times per week and each visit I witness a person-centred
approach from this coordinated and highly-committed and communicative team. Mum's mental, emotional and physical care at Maes y Wennol has been excellent beyond my highest expectations.

Reply from Holly McGough, Customer Advisor at Maes-y-Wennol Care Home

Thank you for your review. We are pleased to hear about your positive experience and that you are happy with the care your Mum is receiving at Maes-y-Wennol. We appreciate your comments and will share these with the home's manager. The Bupa Customer Care Team.


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Current Review Score: 9.6 (9.586)

Overview of Review Score

The Review Score of 9.6 (9.586) out of 10 for Maes-y-Wennol Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.986 for Maes-y-Wennol Care Home is calculated as follows: ( (69 Excellents x 5) + (1 Goods x 4) ) ÷ 70 Ratings = 4.986

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Maes-y-Wennol Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (3)

Sandra

Sandra Holt

Job Title: Service Manager

I have been the Manager at Maes-y-Wennol for the past fourteen years, I have worked my way up the ladder from Care Worker to Home Manager. I believe this experience has given me an insight and empathy into what it is like to work and manage a Care home.


We have been fully compliant with CIW throughout my time here.


My passion for life and the belief that all human beings deserve the right to be happy and to be treated with kindness is what drives me to be the best version of myself that I can be.


I believe that individual well being comes from being happy, to achieve this we need to have fulfilment, to be included and to be valued.
I always support my team by ensuring that they have the training and the tools to do their job. They know they are valued and their individual development is always on my agenda.
A happy skilled team is the best way to ensure that we have “Happy Service Users”.


We are committed here to the delivery of person centered care, and to make the experience a safe and happy one.


Emma

Emma Phillips

Job Title: Team Leader / Acting Deputy

Joined: 2010

I have worked here for ten years as a Team Leader and step up into Deputy Manager part time.
I have a wealth of knowledge and experience and a wonderfully calm nature.
I am also our Manual Handling Trainer and Fire Trainer.
I enjoy engaging with the staff and getting them on board with training I deliver.
The residents are are at the heart of everything I do and I always make sure I find the time to mentor new staff and to ensure the experience is a good one.
I enjoy working here because I believes in what we are doing and the values we hold.


Su

Su Wood

Job Title: Chef

I hold a City & Guilds Certificate in Catering and also an NVQ Level 3 in Health & Social Care.
I live local to the home and my Mother also works here as a Housekeeper.


Having worked in Care for over twenty years (initially as a support Worker, then as a Team Leader and now for the past five years as a Chef/Cook) I am 100% committed to the provision of good nutritionally balanced meals.
I take the time to speak to our residents and always provide an alternative to the menu if it’s not to their liking.


I manage the kitchen as I would my own home and ensures that all catering staff know what is expected of them so we never fail to deliver an excellent service.


Maes y wennol has maintained a Level 5 Hygiene score since the start of scoring.


Frequently Asked Questions about Maes-y-Wennol Care Home

What types of Care is Maes-y-Wennol Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Maes-y-Wennol Care Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Maes-y-Wennol Care Home have?

There are 29 Single Rooms.

What are the Facilities & Services at Maes-y-Wennol Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Maes-y-Wennol Care Home to the centre of Llanidloes?

0.3 mile(s) as the crow flies, distance by road may be significantly further.