Prestemede Care Home

Townend, Presteigne LD8 2DE
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9.7 27 Reviews
  • Prestemede Care Home, Presteigne
Prestemede offers high quality residential care for older people including long-term, residential, palliative, convalescence and respite care. Highly trained and experienced care assistants provide round-the-clock care and support.

Located in a quiet residential area of Presteigne, Prestemede offers a homely environment within a peaceful setting and is wheelchair accessible throughout. Accommodation includes comfortable lounges, attractive bedrooms overlooking the gardens and beautiful grounds.

Nutritionally balanced meals are prepared daily by the chef who uses only fresh ingredients. All meals can be tailored to individual requirements.

A full range of activities are available including arts and crafts, quizzes, seasonally-themed monthly events, local community and charity events and regular days out while local entertainers and school children perform at the home regularly.

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Care Provided by Prestemede Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 12 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Judith Jones (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (12)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1971

Funding & Fees Guide for Prestemede Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,131
    • Self-Funded Residential Dementia Care from £1,131
    • RESPITE Self-Funded Residential Care from £1,231
    • RESPITE Self-Funded Residential Dementia Care from £1,231
  • (these prices are only a guideline, please contact Prestemede Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Prestemede Care Home Reviews (27)

Total of 27, showing 1-20
9.7

Prestemede Care Home has a Review Score of 9.7 (9.678) out of 10, based on 9 reviews in the last 2 years. Over all time Prestemede Care Home has 27 reviews.

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Review from M B (Daughter of Resident) published on 13 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I helped my mum to travel to Prestemede Care Home for 2 weeks respite, the staff are so kind. We had a warm welcome, nothing was too much trouble. The manager had very kindly allowed a video call assessment due to long distance. The staff accommodated requests and needs and were all lovely. The food
was very good. Mum is definitely looking forward to respite there again in 2025. Kind regards to all.

Reply from Judith Jones, Home Manager at Prestemede Care Home

Thank you so much for your kind review about the care your mum received. We truly appreciate your thoughtful words and are delighted to hear that she enjoyed the food!


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Review from Shirley W (Resident) published on 3 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since entering this nursing home, I feel I have received the best help, care and attention at all times. I am a service user and I have no other connection. The facilities are adequate and available at all times. It is also situated in a small town where I live.

Reply from Judith Jones, Home Manager at Prestemede Care Home

Thank you for taking the time to leave us this lovely review, we really appreciate it.


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Review from Olive G (Respite Resident) published on 10 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Warm welcome, treated as an individual. Pleasuring to see staff sitting down and eating with us. Food homely, good quality. Pleasant outlook on all sides.
Room well serviced, taken out in a wheelchair to get some fresh air.
Missed not having any hooks on the back of doors to hang outdoor jackets,
robe and flannels in the washroom, etc. Overall, a relaxing and enjoyable, recuperative stay.

Reply from Judith Jones, Home Manager at Prestemede Care Home

Thank you for leaving us this kind review, the team will be delighted to read it.


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Review from Nigel P (Resident) published on 9 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the place is marvellous. The staff are very good. The staff will let me go out when I want to. I like helping them. I'm very happy.

Reply from Judith Jones, Home Manager at Prestemede Care Home

Thank you for taking the time to leave us these very kind words.


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Review from Sarah R (Daughter of Resident) published on 14 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The best residential home I have ever been to, clean, wonderful staff, excellent care and care facilities outstanding, staff wonderful.

Reply from Judith Jones, Home Manager at Prestemede Care Home

This is such a lovely review to read, thank you. Your kind words will be passed onto the rest of the wonderful team.


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Review from Ruth W (Daughter of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went for 2 weeks respite, which extended to 4 weeks, then indefinitely as he realised he wasn't able to cope on his own at home. He was welcomed both by the staff and other guests (Prestemede has the feeling of a nice small seaside hotel!) The staff are very kind and do spend time talking
to Dad about his life which I think is so important. There are activities to join in, and I feel Dad is safe, cared for and treated with respect and dignity. I cannot fault it.

Reply from Judith Jones, Home Manager at Prestemede Care Home

Thank you for leaving us this lovely review, it means a lot to the whole team. It is so great to hear that you feel as though your dad is cared for and safe. Your kind words will be passed on.


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Review from P O (Relative of Resident) published on 1 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First-class establishment as all boxes below will testify. The resident is well satisfied. Just one criticism could do with some form of entertainment or similar.

Reply from Judith Jones, Home Manager at Prestemede Care Home

Thank you for your review, it means a lot to us. Your feedback will be passed on.


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Review from M O (Cousin of Resident) published on 31 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We find the home very homely and friendly.

Reply from Judith Jones, Home Manager at Prestemede Care Home

This is great to hear and we are so pleased to hear this. Thank you for your kind words.


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Review from P M (Respite Resident) assisted by family/friend published on 26 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Prestemede is a care home where you can enjoy splendid food and excellent care in pastoral surroundings. I am so grateful to have stayed in a care home where I found all members of the staff to be kind, thoughtful and encouraging for my recovery. I would thoroughly recommend Prestemede.

Reply from Judith Jones, Home Manager at Prestemede Care Home

Thank you so much for leaving us this wonderful review, it really meads a lot to all of us here at Prestemede.


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Review from A W (Son of Resident) published on 24 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault anything, so nice.

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Review from R B (Nephew of Resident) published on 24 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant surroundings.
Very friendly staff.
Very homely.

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Review from Cheryl T (Friend of Resident) published on 16 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

How lovely to find such a well-managed care home in close proximity to where my friend lives. From the first point of contact, when I phoned to arrange a visit, to being asked my thoughts at the conclusion of each visit, I have been extremely impressed by the pleasant, cheerful and caring staff.
The
home is clean, bright and uncluttered, and does not have the unpleasant smells one so often finds in care homes.
The bedroom is tidy and comfortable, and the en-suite bathroom is very convenient.
My friend says the meals are good and she cannot find fault with anything.
I have been offered a much-appreciated hot drink on each occasion.

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Review from Timothy H (Son of Resident) published on 25 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As always, I'm impressed by the professional, caring and friendly way my mother is taken care of.
Prestemede is always clean, tidy and well-presented.
Staff are always friendly and helpful, and I feel happy and privileged to have my mother cared for there.

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Review from Stephen J (Son of Resident) published on 25 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving into Prestemede for respite, my mum has seemed the happiest and most well I have seen her for years. The manager has been wonderful, prior to mum moving in, and since, caring, warm, professional, reassuring and very knowledgeable. All the staff seem committed, professional and so engaged
and caring. Thank you so much.

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Review from Deborah C (Daughter of Resident) published on 13 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum settled really quickly into this lovely home. It is clean, friendly, comfortable and has very good facilities. The improvement in mum is massive! Her health and well-being is a joy to see, she is now back to her happy, cheerful self. The staff are so welcoming to all the families and visitors that
visit their loved ones. The knowledge and experience the staff hold is outstanding. Thank you all so much for the excellent work you all do!

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Review from B M (Daughter of Resident) published on 23 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service provided from first contact to discharge I felt very well catered for and never once worried about mum which was great. The staff are fantastic, communication great. An extremely caring environment. Many thanks, mum will be hopefully able to go in for respite care in the future depending
on how things go now - she's back home.

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Review from Simon P (Son of Resident) published on 16 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the initial review and assessment, plus throughout my mum's two-week stay at the care home, an absolutely excellent level of service was provided. This included attention to detail, provision of specific resident's requirements and overall, very genuine and consistent care provided. Would thoroughly
recommend this care home and staff.

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Review from Julia R (Daughter of Resident) published on 9 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had already used the home several times for respite care so it was her first choice when she decided she needed something more permanent with her reduced mobility. She was admitted in June 2021 when we were all still required to use full PPE. Mum loves Prestemede Care Home and the staff. It’s
difficult to comment on activities as, of course, during the pandemic they haven’t been able to have visitors but, to be honest, as long as she’s able to have her hair done once a week and watch her favourite quiz shows, she feels it’s a home from home!

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Review from Carl S (Son of Resident) published on 7 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service, very friendly, extremely helpful. Top rate care. Absolute diamonds, couldn’t ask for a better care home. Always on hand when needed, very clean, excellent food. Any problems were dealt with quickly and efficiently.

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Review from J S (Resident) published on 5 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All good.

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Current Review Score: 9.7 (9.678)

Overview of Review Score

The Review Score of 9.7 (9.678) out of 10 for Prestemede Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.778 for Prestemede Care Home is calculated as follows: ( (89 Excellents x 5) + (15 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 108 Ratings = 4.778

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Prestemede Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 12 registered maximum number of service users is 2.4, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Frequently Asked Questions about Prestemede Care Home

What types of Care is Prestemede Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Prestemede Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Prestemede Care Home have?

There are 12 Single Rooms.

What are the Facilities & Services at Prestemede Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Prestemede Care Home to the centre of Presteigne?

0.2 mile(s) as the crow flies, distance by road may be significantly further.