Wylesfield Care Home

Lant Avenue, Llandrindod Wells LD1 5EH
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9.9 34 Reviews
  • Wylesfield Care Home, Llandrindod Wells
Wylesfield works with the local community to provide day care for older people as well as those who require residential and dementia care.

The home boasts a light and airy conservatory which leads to a garden area for residents to enjoy spending time with loved ones or watching the wildlife. Many bedrooms have en suite facilities and all have been decorated to a high standard.

The importance of a healthy and varied selection of meals is recognised by Wylesfield and the dedicated chef uses fresh ingredients every day to satisfy residents’ food preferences.

Every month at Wylesfield a special occasion is celebrated by residents and staff alike, whether festive celebrations at Christmas, or a Halloween themed evening in October.

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Care Provided by Wylesfield Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (27)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1966

Funding & Fees Guide for Wylesfield Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,131
    • Self-Funded Residential Dementia Care from £1,131
    • RESPITE Self-Funded Residential Care from £1,231
    • RESPITE Self-Funded Residential Dementia Care from £1,231
  • (these prices are only a guideline, please contact Wylesfield Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room

Wylesfield Care Home Reviews (34)

Total of 34, showing 1-20
9.9

Wylesfield Care Home has a Review Score of 9.9 (9.863) out of 10, based on 11 reviews in the last 2 years. Over all time Wylesfield Care Home has 34 reviews.

Overall Experience

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Review from Amanda B (Daughter of Resident) published on 8 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff work tirelessly above and beyond to take of care of their residents. We are extremely grateful to all of the staff and this includes Health Care Support, Team Leads, Catering, Domestics, Admin, Activities Co-Ordinator - A the staff who are the ones providing the direct care and making a difference.
Our mum moved here July 2024 and we have been made to feel welcome and supported. Very good communication about Mum plus lots of activities. We haven't seen the Care Home Manager on site over the last 3 months which is why we have scored lower there. To our knowledge the Manager has not interacted with Mum since her arrival in July. The Team Leads appear to be at the helm and work endlessly, staying over hours or returning to ensure they have finished elements of care required. There are high standards to be maintained so I do hope the Manager appreciates all the staff as they deserve praise and thanks each day. Thank you guys for taking care of our Mum.

Reply from Jeanette Stedman, Home Manager at Wylesfield Care Home

Thank you for taking the time to leave us this kind review about the care of your mum, we really appreciate it. I will make sure to pass your lovely comments on to the rest of the team who will be delighted to read this.


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Review from G J (Daughter of Resident) published on 9 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, friendly, welcoming to all and at all times professional with care of the residents at the core of values. A real home from home, with lots of activities and stimulation creating a happy and fun environment. All areas are clean and smell fresh, with furniture that is not overly clinical.
My father needs hoisting and help with eating and drinking, the staff do this with diligence and dignity.

Reply from Jeanette Stedman, Home Manager at Wylesfield Care Home

Thank you, this is such a lovely review to read! I will make sure to pass your kind words about the care of your father on to the rest of the team.


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Review from Julie D (Daughter of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff and management, nothing was too much of a bother to them. My mum went in for a two-week respite stay, she enjoyed the activities very much.

Reply from Jeanette Stedman, Home Manager at Wylesfield Care Home

Thank you so much for leaving us a review about the care of your mother. I will make sure to pass your kind words on to the rest of the team.


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Review from Caroline A (Partner of Resident) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wylesfield is providing excellent care for my partner. The staff are kind, efficient and professional, in addition to being patient and responsive to residents. There is a warm and cheerful atmosphere which I greatly appreciate. The staff are always very knowledgeable about each resident and when I
ring they're always able to tell me how he has been getting on that day.

Reply from Jeanette Stedman, Home Manager at Wylesfield Care Home

Thank you for leaving us this amazing review, our team will be so pleased to read it.


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Review from P M (Friend of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so kind, friendly and helpful. The environment is one of being a real house. I cannot praise them enough. You should be proud that Wylesfield is part of your company.

Reply from Jeanette Stedman, Home Manager at Wylesfield Care Home

Thank you for leaving us this fab review. Your kind words will be passed onto the rest of the team.


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Review from David C (Son of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was respite in October and then returned in December as a resident. She has been well looked after. Enjoys watching all that is going on. The staff are very friendly and help keep her clean and happy, even when she is being difficult.
Thank you.

Reply from Jeanette Stedman, Home Manager at Wylesfield Care Home

Thank you for taking the time to leave us this lovely review, it really means a lot to us. We are delighted to hear that your mum is happy here and your kind words will be passed on.


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Review from John B (Son of Resident) published on 24 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing service from the Manager and her team. My mother has been a resident for just over 3 months, and Wylesfield were my first choice care home by far and have exceeded my expectations since the start, the care and attention from all members of staff have to be complemented, Well done the team,
you have made such a positive difference to my mother's life and continue to do so in difficult times.

Reply from Jeanette Stedman, Home Manager at Wylesfield Care Home

This is such a lovely review to read, thank you. It is a delight to be able to provide this care for your mother. Your kind words will be passed on to the rest of the team.


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Review from Jane J (Daughter of Resident) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wylesfield is amazing. The staff are always friendly and smiling, my mother is always clean and tidy, well fed, and most of all happy. Mother's room is always immaculate. The home itself is always clean. The staff are very competent and notice immediately if residents need anything. You never wait to
be let in to visit. Mum has been in other care homes that I wouldn't even rate, Wylesfield is 11/10 every time.

Reply from Jeanette Stedman, Home Manager at Wylesfield Care Home

This is such a lovely review to read. The whole team feel privileged to be able to provide a safe, loving home for your mother. Your kind words will be passed on.


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Review from Douglas D (Husband of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife (83) has been a resident for 2 months and I have found that the ambience is that of confidence and care. Since being at Wylsefield my wife has settled and has gained confidence. The staff are always welcoming and if they have any concerns inform me asap. If a resident becomes ill-at-ease or
unwell the response is excellent and caring.
I generally visit mid-morning and am amazed at the variation of the entertainment/activities organised.
Wylsefield is always warm and inviting.

Reply from Jeanette Stedman, Home Manager at Wylesfield Care Home

Thank you for leaving us this lovely review. Our team go above and beyond to make sure our residents are happy and safe here at Wylesfield, we are delighted to hear that you and your wife feel the same. Your kind words will be passed onto the rest of the team.


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Review from S M (Daughter of Resident) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent a week at Wylesfield for a brief respite. In her words the staff were wonderful. She was well cared for and I feel that they took the time to get to know her. Communication was very good. My daily phone calls were always met with friendliness and professionalism. Highly recommended.

Reply from Jeanette Stedman, Home Manager at Wylesfield Care Home

Thank you for taking the time to leave us a review, we really appreciate it. Your kind words will be passed on to our wonderful team.


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Review from K L (Daughter of Resident) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service that we have received over the past ten months has been consistently excellent. The staff are very caring, not only for my mum but also in respect for giving me confidence in knowing that she is in such good hands.
Last Christmas and her recent Birthday was a very pleasurable experience
with her new family.

Reply from Jeanette Stedman, Home Manager at Wylesfield Care Home

Thank you for your kind words, we really appreciate it. Our hard-working team strive to achieve the best quality of care for all of our residents and we are so pleased to hear that you agree with this. Your feedback will be passed on to the team.


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Review from W P (Daughter of Resident) published on 30 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At the time of this review, my father has only been in Wylesfield for two weeks. Dad has settled in very well, having previously been in another home. The staff are all so nice; they can't do enough for the residents and families. The home is cosy and very clean, and Dad is enjoying the activities.
The food, he says, is lovely. We are very fortunate to have Wylesfield close by to us.

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Review from S F (Stepdaughter of Resident) published on 11 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a lovely home. All the staff are excellent and very friendly and nothing is too much trouble. The way they look after the residents is wonderful. My dad has settled in well and enjoys the choice of food, entertainment and is well cared for. It is important to me to know that he is happy, safe
and looked after.

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Review from A O (Son of Resident) published on 13 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with the professional attitude of all the staff and how friendly everybody is. Was a concern when my mother first went to the home as it was new to us and my mother, but she has settled well. My mother suffers from dementia which has its difficulties, but all staff have made her welcome
and ensured a smooth transition.

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Review from M M (Son of Resident) published on 10 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is cared for at Wylesfield.
She has been there for a little over a year.
I live in the USA and I am her only relative so it's vitally important that she is safe and secure.
I call her frequently and whomever connects me via phone is always very courteous and helpful.
I visited the facility
last week and met many of the staff. All were very positive and obviously knew my mother very well.
Mother tells me that she is well cared for, well fed and has a comfortable room.
I am satisfied that the Wylesfield crew do an excellent job and that my mother is in good hands.

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Review from T H (Daughter of Resident) published on 8 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing home, excellent staff and residents. The way that they look after residents is second to none, always a welcome when visiting and a beautiful room to see your family. The entertainment is good for them and the kitchen staff do a great job with the food.

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Review from A L (Daughter of Resident) published on 21 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was very apprehensive about going into the home, but on arrival, she was made to feel very welcome by the staff that greeted her at the door. She now calls it home. All the staff are very warm and friendly and nothing is too much trouble. Mum has settled in extremely well and gets on with everyone,
always ready for a chat. A wide variety of food on the menu to choose from. Always drinks served throughout the day. Always appears to be kept clean and tidy. No complaints.

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Review from Julie H (Daughter of Resident) published on 21 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had got to the stage where living independently was causing concern. A difficult decision to make was made easier when she went to respite which resulted in her being a full-time resident. The staff work tirelessly every single day to meet her and other residents' needs. They are all truly amazing.
They are patient, kind, reassuring and caring. My mum has been on her own during Covid so having that interaction with staff and residents have now brought her back to being the sociable person she was prior to Covid. I cannot thank the matron and her staff enough for what they have done for my mum and for me. I know now that she is in safe hands. I will be eternally grateful to them all. Angels all of them!

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Review from Judy C (Respite Resident) published on 19 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I went into Wylesfield Care Home for respite care over Christmas with some trepidation. I worried needlessly as all the staff were just wonderful, kind, caring and helpful. I needed a special diet and everything was fresh and tasty. I had a nice room and there was a lovely lounge which I made use of.
I would certainly recommend them.

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Review from A S (Resident) published on 22 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the staff very friendly and helpful. The fabric of the home was very good and was able to meet my needs. Most of the staff took on board my usual routine. As I was having to isolate my wife had preempted this and provided me with activities to keep me occupied. It was a positive experience.

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Current Review Score: 9.9 (9.863)

Overview of Review Score

The Review Score of 9.9 (9.863) out of 10 for Wylesfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.863 for Wylesfield Care Home is calculated as follows: ( (116 Excellents x 5) + (12 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 131 Ratings = 4.863

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wylesfield Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (2)

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Frequently Asked Questions about Wylesfield Care Home

What types of Care is Wylesfield Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wylesfield Care Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Wylesfield Care Home have?

There are 27 Single Rooms.

What are the Facilities & Services at Wylesfield Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Wylesfield Care Home to the centre of Llandrindod Wells?

0.3 mile(s) as the crow flies, distance by road may be significantly further.