Fees are tailored to the individual and are dependant on many factors, exact pricing can be discussed with the care home Manager.
Galahill House has a Review Score of 7.1 (7.125) out of 10, based on 1 reviews in the last 2 years. Over all time Galahill House has 3 reviews.
Review from D C (Son of Resident) published on 25 July 2024
Submitted via Website •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J R (Daughter of Resident) published on 7 December 2022
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sylvia W (Daughter of Resident) published on 30 November 2022
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Reply from Alison Grant, Manager at Galahill House
Thank you for your review, we are more than appreciative of your views and hope to continue the best of care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 7.1 (7.125) out of 10 for Galahill House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.9 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 3.917 for Galahill House is calculated as follows: ( (2 Excellents x 5) + (7 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 12 Ratings = 3.917
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.208 Points relating to the number of positive Reviews for Galahill House is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8. 1 Positive Reviews ÷ 4.8 = 0.208
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Sep 2024
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Very good
(5) |
How well is care and support planned? |
Very good
(5) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Home Manager
Joined: 2011
Jenny started with Mansfield Care as a domestic worker, quickly progressing through roles to become Home Manager of Galahill House in October 2024. Over 14 years, she gained valuable experience and developed a deep love for her residents and team. Jenny finds it rewarding to make a meaningful difference in people’s lives and now can’t imagine working anywhere else. Outside of work, her greatest joy is her son, and to recharge, she enjoys walking in the hills, finding peace in the fresh air.
One of her favourite parts of the week is the coffee afternoon at Galahill, where residents, the team, and prospective residents connect in a warm, friendly atmosphere. Jenny’s journey at Mansfield Care is a testament to her commitment and passion for her role.