Bonchester Bridge Care Centre

Bonchester Bridge, Hawick TD9 8JQ
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14 Reviews
  • Bonchester Bridge Care Centre, Hawick
Bonchester Bridge Care Centre is a residential care home for older people set in a mature parkland in the Scottish Borders.

Bonchester Bridge first became a care home in the 1950s and enjoys uninterrupted views of the surrounding countryside from every angle.

The home has 24 single rooms and six have en-suite bathroom facilities.

The care home has a programme of regular activities and entertainment every afternoon for residents. Those who wish to join in are very welcome, whilst those who are happier as spectators can do just that.

The nutritional food plays a vital part in maintaining the health and well-being of all residents in care.

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Care Provided by Bonchester Bridge Care Centre

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 24 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Debbie Redpath (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (24)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2013

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Bonchester Bridge Care Centre Reviews (14)

Over all time Bonchester Bridge Care Centre has 14 reviews.

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  • 5
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14

Review from Susan B (Daughter of Resident) published on 20 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father was resident for three weeks for palliative care and I cannot tell people enough about the wonderful care he and ourselves received from all the carers. Dad was shown love and compassion and was made to feel part of the family there. We also were shown the same love and care during what was
a very difficult time in our lives. They are a wonderful team of people and I would not hesitate to recommend Bonchester Bridge Care Centre to anyone, and I thank everyone there for caring.

Reply from Rachel Thomas, Manager at Bonchester Bridge Care Centre

Thank you for your kind review, Susan. We loved getting to know Dad and yourselves, we only wish we could have known him longer. We look forward to welcoming you back when you are able to visit.


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Review from Margaret M (Friend of Resident) published on 17 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend's needs are understood and met fully. I think it says it all when I was told 'this is her home and we work to fit around her needs'. All of the staff are caring and friendly whilst being professional.
It is an old building with extensive grounds - both of which need a lot of upkeep but this
doesn't deter from the lovely approach given by all staff to those in their care.

Reply from Rachel Thomas, Manager at Bonchester Bridge Care Centre

Thank you for your kind review.


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Review from L M (Daughter of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stays at the above care home. Since she has been there her care has been first class and she has enjoyed being there.

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Review from L M (Daughter of Resident) published on 4 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum came to Bonchester Bridge Care Centre after my dad dies. The care has been first class. She settled really well and continues to enjoy her time living there.

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Review from Ian Y (Son of Resident) published on 18 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The house is set in beautiful countryside. My mother has been a resident for three years and I that time I have had no complaints. The care workers are excellent, professional and friendly.
They understand my mother's particular needs and we have regular reviews to ensure her care package is the best
it can be.

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Review from V C (Sister-in-law of Resident) published on 23 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home, staff are excellent, make you feel welcome when you visit and are very caring towards the residents.

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Review from Karen A (Partner of Resident) published on 20 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This gentleman was treated with the utmost respect from the first day he arrived at Bonchester Bridge Care Centre. Since that day he has been cared for and looked after extremely well, resulting in him settling in and integrating easily with both staff and residents. The staff are very nice, the meals
are all home cooked on the premises to the highest quality and the home is clean, warm and welcoming. Visitors are made to feel welcome at all times.

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Review from John A (Sister of Resident) published on 14 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister appears to be consistently well looked after and does not show any signs of distress.

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Review from Hilda R (Daughter of Resident) published on 14 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the staff and all they do at Bonchester Bridge, they are all very caring and loving towards my mother and it is that which helped her to settle in so well. She is comfortable, warm and safe which is what I ask for my mother.

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Review from P S (Daughter of Resident) published on 8 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall an excellent care home with very committed management and kind, helpful, friendly staff. Lots of encouragement for residents to interact with regular activities if they want. The food is home cooked, varied and of an excellent standard.

Reply from Lisa Lothian, Home Manager at Bonchester Bridge Care Centre

Thank you so much for your very kind comments, we as a team try our utmost to fulfil all ours residents daily needs.


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Review from J S (Daughter-in-law of Resident) published on 8 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my father-in-law went into this care home in July 2017 he has received very good care and attention to him settling in. He is now feeling more at home and relaxed as it takes time when leaving your own home and family. Staff accommodation and food very good.

Reply from Lisa Lothian, Home Manager at Bonchester Bridge Care Centre

I am so glad that you feel that your father in law has settled in well, as a staff team we very much enjoy spending time and looking after him


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Review from B H (Daughter of Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Concerned about the consistently rising fees.

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Review from Ila C (Cousin of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so delighted with all aspects of the care my cousin is receiving at Bonchester, it is a wonderful place for needy people.

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Review from Ian R (Nephew of Resident) published on 6 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The driveway to Weens House is in a shocking state, bad enough for vehicles but impossible for wheelchairs. The inability to take my immobile uncle out for a walk in the good weather is an issue of major concern.

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Overview of Review Score

Performance

Care Inspectorate (CI) Rating

Date: 15 Jan 2025

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Good

(4)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Debbie

Debbie Redpath

Job Title: Home Manager

Debbie is our brilliant home manager at Bonchester Bridge.


She is very experienced and passionate about delivering first-class care to all our residents.


Frequently Asked Questions about Bonchester Bridge Care Centre

What types of Care is Bonchester Bridge Care Centre registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bonchester Bridge Care Centre provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Bonchester Bridge Care Centre have?

There are 28 Single Rooms.

What are the Facilities & Services at Bonchester Bridge Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bonchester Bridge Care Centre to the centre of Hawick?

5.2 mile(s) as the crow flies, distance by road may be significantly further.