Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
Caledonian Court has a Review Score of 9.2 (9.188) out of 10, based on 9 reviews in the last 2 years. Over all time Caledonian Court has 27 reviews.
Review from R B (Son-in-law of Resident) published on 8 May 2024
Submitted via Website •
Report
Reply from Reviews Team at Caledonian Court
Hi, thank you very much for taking the time to leave us feedback about your experience. At Caledonian Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J G (Friend of Resident) published on 8 May 2024
Submitted via Website •
Report
Reply from Reviews Team, Reviews Team at Caledonian Court
Thank you very much for taking the time to leave us feedback about your experience. At Caledonian Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from I B (Resident) published on 30 January 2024
Submitted via Website •
Report
Reply from Samantha Debenham, Reviews Team at Caledonian Court
Thank you for leaving your review – we are pleased to hear you are happy with the care you have observed by our daytime care team. We are surprised and disappointed with your comments about the team supporting residents during the night. Every member of our team puts residents at the heart of their care, and always act with residents’ well-being in mind. If you would like us to investigate your concerns, please can you to provide further details using the form on the following web page.
https://www.careuk.com/company/contact/feedback
This will ensure it reaches the correct team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John M (Son of Resident) published on 18 January 2024
Submitted via Website •
Report
Reply from Caprice Geisha, Reviews Team at Caledonian Court
Thank you very much for taking the time to leave us a reveiw about your experience.
At Caledonian Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Helen F (Daughter of Resident) published on 18 January 2024
Submitted via Website •
Report
Reply from Caprice Geisha, Reviews Team at Caledonian Court
Thank you very much for taking the time to leave us a reveiw about your experience.
At Caledonian Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S C (Friend of Resident) published on 16 January 2024
Submitted via Website •
Report
Reply from Samantha Debenham, Reviews Team at Caledonian Court
We are pleased to hear of your positive experience with our friendly team, and that you feel the facilities are spacious and well-maintained. We appreciate your constructive comments surrounding accessibility for disabled residents at the entrance. Our team are always willing to aid residents and their loved ones getting in and out of the home, and we are always considering ways to improve accessibility and ensuring getting around is as easy for residents as possible.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Shirley M (Daughter of Resident) published on 13 December 2023
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda G (Daughter of Resident) published on 12 December 2023
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A M (Son of Resident) published on 24 July 2023
Submitted via Website •
Report
Reply from Martha Piper, Reviews Team at Caledonian Court
Thank you very much for taking the time to leave us feedback about your experience.
At Caledonian Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you.
Many thanks, the Care UK team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dorothy S (Wife of Resident) published on 23 February 2023
Submitted via Postal Card •
Report
Reply from Holly Cole, Reviews Team at Caledonian Court
Hi Dorothy, thank you very much for taking the time to leave us feedback about your experience.
At Caledonian Court Care Home - Care UK, we set a high standard for ourselves so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time and we look forward to hearing from you.
Many thanks, the Care UK team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J G (Friend of Resident) published on 18 February 2023
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kathleen L (Daughter of Resident) published on 27 September 2022
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Eileen F (Daughter of Resident) published on 17 March 2022
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Denise G (Daughter of Resident) published on 20 January 2022
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L L (Daughter-in-law of Resident) published on 18 January 2022
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Leon B (Friend of Resident) published on 15 December 2021
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from James M (Son of Resident) published on 15 December 2021
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Val J (Daughter of Resident) published on 10 December 2021
Submitted via Postal Card •
Report
Reply from Samantha Debenham, Personal Assistant at Caledonian Court
Thanks so much for taking the time to write your review and rate Caledonian Court care home 5-stars! We are delighted to hear that you are extremely likely to recommend us to others. We love having your mum at the home, and we are delighted to hear you are very happy with the care and love she receives.
We are sorry to hear of your frustration regarding the phone signal of the home mobile phone. Your feedback has been received and acted on. From this, we have opened a new ticket with our IT department to get this looked into to improve our facilities for communication. Once again, thank you for leaving us a lovely review; we love having your mum at the home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Phyllis M (Daughter of Resident) published on 7 December 2021
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elizabeth L (Daughter of Resident) published on 15 July 2020
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.2 (9.188) out of 10 for Caledonian Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.663 for Caledonian Court is calculated as follows: ( (70 Excellents x 5) + (33 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 104 Ratings = 4.663
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.525 Points relating to the number of positive Reviews for Caledonian Court is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4. 9 Positive Reviews ÷ 14.4 = 0.625
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Apr 2024
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Very good
(5) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
There are no Team Members posted yet