Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
Caledonian Court has a Review Score of 9.2 (9.188) out of 10, based on 9 reviews in the last 2 years. Over all time Caledonian Court has 27 reviews.
Review from I C (Daughter of Resident) published on 23 July 2019
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Management
Safety / Security
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Value for Money
Review from George F (Son of Resident) published on 23 July 2019
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
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Management
Safety / Security
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Value for Money
Review from I K (Daughter of Resident) published on 26 June 2019
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
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Management
Safety / Security
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Value for Money
Review from Lisa W (Great-Niece of Resident) published on 12 June 2019
Submitted via Postal Card •
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Care / Support
Cleanliness
Treated with Dignity
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Review from Richard H (Husband of Resident) published on 12 June 2019
Submitted via Postal Card •
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Cleanliness
Treated with Dignity
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Review from Lorraine F (Daughter of Resident) published on 14 November 2017
Submitted via Postal Card •
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Reply from Samantha Debenham, Marketing Support Administrator at Caledonian Court
We are delighted to hear your positive comments about Caledonian Court, in particular, your views of management and staff. It is very pleasing to know that you are seeing positive changes in the home. Our manager has discussed the mentioned recurring issues with you. The pantry area will be closely monitored to ensure colleagues don’t leave dirty crockery in the sink.
Facilities
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Treated with Dignity
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Value for Money
Review from R D (Son of Resident) published on 21 September 2017
Submitted via Postal Card •
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Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
The Review Score of 9.2 (9.188) out of 10 for Caledonian Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.663 for Caledonian Court is calculated as follows: ( (70 Excellents x 5) + (33 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 104 Ratings = 4.663
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.525 Points relating to the number of positive Reviews for Caledonian Court is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4. 9 Positive Reviews ÷ 14.4 = 0.625
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Apr 2024
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Very good
(5) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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