Wallace View

77 Westhaugh Road, Cornton, Stirling FK9 5GF
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9.1 37 Reviews
  • Wallace View, Stirling
One of Stirling’s most popular care homes, Wallace View is situated in the heart of a modern housing estate and has stunning views of the nearby Wallace Monument and Stirling Castle.

Wallace View is dual registered to provide specialist nursing and dementia care, the home can also cater for long and short term respite breaks as and when availability allows.

Facilities include en-suite bedrooms with walk in shower facilities, spacious lounges on the top and bottom floors, secure and spacious gardens, an on-site hair and beauty salon and a relatives room, in which loved one are able to stay. The home also features a restaurant standard kitchen to prepare freshly cooked foods tailored to the residents’ needs and preferences.

A full programme of activities and events is available seven days a week. The home benefits from strong links to the local community thanks to hosting various community events throughout the year and access to a mini-bus for day trips out.

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Care Provided by Wallace View

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Maria Garai (Care Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Wallace View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,490
    • Self-Funded Residential Dementia Care from £1,490
    • Self-Funded Nursing Care from £1,490
    • Self-Funded Nursing Dementia Care from £1,490

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Wallace View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Wallace View Reviews (37)

Total of 37, showing 21-37
9.1

Wallace View has a Review Score of 9.1 (9.112) out of 10, based on 7 reviews in the last 2 years. Over all time Wallace View has 37 reviews.

Overall Experience

  • 27
  • 7
  • 1
  • 2
  • 0

Date Published

37
0
5
7
30

Review from Amanda P (Daughter of Resident) published on 17 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad went into the home for palliative care at the end of his life. He was treated with the utmost respect and dignity. The ladies were brilliant with him and made his last weeks of life very comfortable. I was lucky to be allowed to see him whenever I wanted and for as long as I wanted, which was
a blessing to me. They treated me with respect and were always asking if I needed anything. I was lucky to be with my dad at the end and can't thank the ladies enough for looking after my dad and myself, because of them he had a good death and I will be eternally grateful to them. Thanks ladies.

Reply from Sheila Murray, Manager at Wallace View

Thank you so much for your kind review; it means so much to the staff at Wallace View. Our sincere condolences to you and your family.


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Review from Nicola R (Daughter of Resident) published on 21 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home gave my dad exceptional care, I can't thank them enough, so friendly like a big family.

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Review from Tiga (Daughter of Resident) published on 23 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Went to visit my mum for her Xmas party and what a fantastic day we all had! Everyone in Xmas jumpers, beautiful decorations, then a great sing-song and dancing and to top it all off, a visit from Santa. The activities co-ordinator deserves a medal! Well done.

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Review from M T (Daughter of Resident) published on 9 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother has settled in extremely well, the previous care home was closing down and had resided there for 7 years. General maintenance engineer helped immensely t prepare the room to make it home from home. After the initial getting to know you settling in period she now feels she has always lived there
and enjoys the banter with the staff. The only issue is the noise of the alarms still unsure what the sounds is and confused it with a phone ringing.

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Review from J K (Daughter of Resident) published on 10 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Upon entering the building the staff are very welcoming.
Mum is being looked after very well and she is settled here and is happy.
Nothing is too much bother for the staff.

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Review from S M (Daughter of Resident) published on 8 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my dad has been shown in this home lets my sister and me sleep at night he has a great relationship and rapport with staff as my sister and I, who let us know right away if he falls which he is prone to do.

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Review from W R (Daughter of Resident) published on 1 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Was seen in private about my Mum's progress. Did not have many issues. The one I did have was taken on board and rectified. Staff and manager are approachable and always ready to listen or chat to. Next review will be March 2019. Have no problem recommending Wallace View to anyone who needs their facilities.

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Review from Glenda O (Great-Niece of Resident) published on 8 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has been here for 7 months and her care has been fantastic. The staff are very friendly. There is a great food choice. Even though my aunt does not want to be part of the entertainment the variety is excellent. She has her hair done weekly and a pedicure and manicure regularly. My aunt is very
happy.

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Review from Lorna P (Daughter of Resident) published on 8 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff extremely helpful and friendly. They are professional staff who look after my mother with dignity. I cannot thank them enough. Five years we have used the facility.

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Review from John P (Husband of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Firstly I must say that I have no experience of other care homes so have nothing to compare Wallace View against.
Overall I find the home very welcoming and all residents appear to be treated with great care and attention.
My main complaint would be the laundry facilities. This is an ongoing problem
re getting the right clothes back to the individual residents which I know management are trying to sort out.
Otherwise, I am happy for my wife to be resident there.

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Review from A S (Niece of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When it was decided that our aunt needed 24-hour care, my sister and I were concerned about finding her a suitable home that would accommodate her particular needs. We have been so pleased that we chose Wallace View. The staff are attentive, caring and focused on enabling our aunt to live as good a
life as she can. We heartily recommend Wallace View.

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Review from Annie (Granddaughter of Resident) published on 3 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I feel more training etc needs to be done regarding blind people.
My Gran is in the home, she's blind and it's things like the cleaner putting the bin back in the wrong place, carers moving Gran's cream etc that's upsetting Gran.
She has everything where she knows it is and when it's not where she
leaves it, she gets upset.
Oral hygiene needs to be pushed to make sure it's done daily as Gran's hasn't been getting done.
She can go a day or two without her teeth getting cleaned.

Reply from Jackie Hallewell, Marketing at Wallace View

Thank you for your review. We are currently undertaking oral hygiene training with all of our staff, but appreciate you raising the matter. We are holding supervisions and meetings with all of our staff to ensure our residents needs come first. We currently have 1 resident who is visually impaired, but is independent with supervision. Please do not hesitate to come into the home and talk to the Manager about your concerns.


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Review from Ronald M (Husband of Resident) published on 1 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife is very well looked after in the care home.
From the management, nursing, carers are all friendly and do a wonderful job looking after my wife.
I can't praise them enough.

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Review from Margaret S (Daughter of Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Wallace View in July 2018 and is very content and happy she often tells me how good the staff are to her. Her health has improved and she has gained weight, probably due to excellent meals. I find the staff extremely caring and patient.

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Review from Derek S (Son of Resident) published on 21 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was very difficult to handle when she first went into care. However, the nurses and carers in at Wallace View worked with us and with a great level of care and attention they have managed to get her settled, content and happy. The high level of attentiveness and the fact that the staff really do
care hand have helped us to get to this point. We feel that we have made a great decision in having mum as a resident at Wallace View and can't thank the staff enough.

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Review from Lynne K (Daughter of Resident) published on 10 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great home - staff pushed to their limits, never have enough time to relax and talk with the residents. Always rushing to next post, buzzers never stop the whole time I visit, which is nearly everyday.
Carers so busy they always looked stressed, even with more staff.
I believe this to be a great
home.

Reply from Jackie, Marketing at Wallace View

Thank you so much for your wonderful review and we are so pleased that you have taken the time to let us know how great the staff at Wallace View are. We would like to reassure you, however, that we staff the home above dependency levels at present and the resident's dependency levels are checked monthly.


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Review from Opal (Granddaughter of Resident) published on 8 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nana has been staying in Wallace View since December 2015. We really couldn't ask for anything else from the amazing staff there. My nana's named carer left the room one day when I was visiting, and nana proceeded to tell me "that girl is lovely, nothing is ever too much work for her and she would
do anything for anyone." It was very comforting to hear and myself and my mum are very happy with her heightened standard of living since moving in.

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Current Review Score: 9.1 (9.112)

Overview of Review Score

The Review Score of 9.1 (9.112) out of 10 for Wallace View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.829 for Wallace View is calculated as follows: ( (68 Excellents x 5) + (14 Goods x 4) ) ÷ 82 Ratings = 4.829

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.283 Points relating to the number of positive Reviews for Wallace View is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 7 Positive Reviews ÷ 12 = 0.583

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 28 Nov 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (4)

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Meet the Team (1)

Maria

Maria Garai

Job Title: Home Manager

Hello, my name is Maria and I am the Home Manager at Wallace View. I have been a Home Manager for the past 5 yrs, currently been a RGN for 22 yrs. I have always worked in the care home environment, especially with the elderly.