Good accommodation, good food, good entertainment, good medical care, good garden and scenery.
Kenneth S (Son of Resident)
The five stars I have given are easily and well-earned.
Jane F (Daughter of Resident)
My husband and I can’t praise this home enough!
Morag H (Daughter of Resident)
Open visiting is in place. Protected mealtimes are 12.30pm - 1.30pm and 4.30pm - 5.30pm. However if wishing to assist a loved one or travelling a distance, then arrangements can be made to accommodate this.
There is a car park with ample car parking spaces at the Barlochan House Care Home.
Barlochan House Care Home has a Review Score of 10 (9.970) out of 10, based on 14 reviews in the last 2 years. Over all time Barlochan House Care Home has 17 reviews.
Review from Karin M (Daughter of Resident) published on 19 March 2025
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Reply from Eileen Devlin, Home Manager at Barlochan House Care Home
Thank you so much for your kind words! We are truly delighted to hear that your dad has settled in well here at Barlochan House Care Home and feels welcomed by our staff. It means a lot to us to know that both he and your family feel supported during this transition. Providing excellent care is our top priority, and your appreciation reassures us that we are making a positive difference. We are grateful for your trust in us and look forward to continuing to ensure your dad enjoys his time here. Thank you once again for taking the time to share your thoughts!
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Review from S M (Daughter of Resident) published on 11 December 2024
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Reply from Eileen Devlin, Care Home Manager at Barlochan House Care Home
Thank you so much for your kind words and for taking the time to share your experience with Barlochan House Care Home. We're delighted to hear that your father has settled in well and enjoys the care, atmosphere, and activities we offer. Our team works hard to ensure every resident receives the attention they deserve, and it's truly rewarding to know we've made a positive impact on your father's well-being. Your peace of mind is incredibly important to us, and we appreciate your trust in our care. Thank you again for your supportive feedback!
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Review from Lynn W (Daughter of Resident) published on 10 October 2024
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Reply from Eileen Devlin, Care Home Manager at Barlochan House Care Home
Thank you so much for taking the time to share your experience with us. We are delighted to hear that your mum has settled in well at Barlochan House Care Home. Providing a comfortable and welcoming environment for our residents is a top priority and we are pleased to hear that your mum is well cared for and enjoys the company of the staff and other residents. It's wonderful to know that your mum appreciates the beautiful view from her room and enjoys participating in the various activities and day trips. We understand the importance of providing a safe and friendly environment for residents with dementia and we are glad to hear that both you and your brother have peace of mind knowing that she is well cared for. We truly appreciate your kind words and the trust you have placed in us. If there is anything else we can do to further enhance your mum's experience at Barlochan House, please do not hesitate to let us know. Thank you, once again, for your feedback.
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Review from Thomas S (Son of Resident) published on 17 May 2024
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Reply from Eileen Devlin, Care Home Manager at Barlochan House Care Home
We are delighted to read your review regarding the excellent care your mum is receiving here at Barlochan House Care Home. It's super to know you are reassured she is in good hands and that the staff are doing an excellent job. Our beautiful gardens are indeed a lovely addition to the peaceful atmosphere. Thank you so much for sharing your feedback it is very much appreciated by us all.
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Review from Kassy D (Granddaughter of Resident) published on 16 May 2024
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Reply from Eileen Devlin, Care Home Manager at Barlochan House Care Home
We were absolutely delighted to receive your fantastic review of Barlochan House Care Home. Your kind words mean a lot to us and we will definitely pass them on to our dedicated staff. Your feedback is incredibly valuable to us and we are extremely grateful that you took the time to share your experience with us.
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Review from N D (Nephew of Resident) published on 30 April 2024
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Reply from Eileen Devlin, Home Manager at Barlochan House Care Home
Thank you so much for taking the time to share your experience of Barlochan House Care Home. It is wonderful to know that your experience has been worthy of your five-star ratings. We take great pride in the care we give to all our residents and are delighted that your uncle is happy and very comfortable here at Barlochan House Care Home.
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Review from S J (Daughter of Resident) published on 23 April 2024
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Reply from Eileen Devlin, Home Manager at Barlochan House Care Home
Thank you for taking the time to share your experience with us. We are delighted to hear that your mother has settled in well here at Barlochan House Care Home and that she is comfortable and well looked after. It is also wonderful to hear that our staff have been able to provide exceptional care and that you have found our home to be welcoming and homely. We take great pride in ensuring that our residents feel at home and receive the best possible care. It is always heartening to receive positive feedback from family members and we are very grateful for your recommendation. Once again, thank you for your kind words and we wish your mother all the best.
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Review from A M (Daughter of Resident) published on 22 April 2024
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Reply from Eileen Devlin, Home Manager at Barlochan House Care Home
Thank you for sharing your positive experience with your mum at Barlochan House Care Home. It's heartwarming to hear that our staff have made her feel welcome and accommodated her requirements well. It's always a challenging transition for our loved ones to move into a care home and we are glad to hear that the experience has been easy for both your mum and your family.
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Review from Anne E (Daughter of Resident) published on 22 April 2024
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Reply from Eileen Devlin, Home Manager at Barlochan House Care Home
Thank you for sharing your positive experience about Barlochan House Care Home. It's great to hear that your mother has been receiving exceptional care and that all the staff are friendly and approachable. It's also reassuring to know that your mother is well cared for and happy in our special dementia wing. The fact that the home is always clean and welcoming is a testament to the dedication of the staff. We are delighted that you appreciate our regular updates on activities and entertainment. Your recommendation is appreciated and we wish your mother continued happiness and comfort at Barlochan House Care Home.
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Review from Jane F (Daughter of Resident) published on 18 March 2024
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Reply from Eileen Devlin, Home Manager at Barlochan House Care Home
Thank you for sharing your positive experience of Barlochan House Care Home and in particular of the Memory (EMI) ward. It is wonderful to hear that your Mum is receiving astonishingly good care: "loving, professional, knowledgeable, astute" and is happy and comfortable in her "cozy, clean, bright and calm" environment. It's also great to know the warmer months are ahead and with outdoor space accessible from the ward, your Mum can be outside when the weather is favourable and can breathe in the beautiful clean Scottish air and enjoy the surroundings. We are glad that you and your sisters can rest easy, knowing that your Mum is being so well cared for. Thank you for taking the time to share your feedback, it is our great privilege to care for your mum and indeed all our residents here at Barlochan House Care Home.
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Review from J M (Daughter of Resident) published on 22 December 2023
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Reply from Eileen Devlin, Home Manager at Barlochan House Care Home
Thank you so much, your kind words mean a lot to us here at Barlochan House Care Home and we are very grateful for your exceptional rating. Our team works hard to provide personalised care and support to all of our residents and it's always rewarding to hear that our efforts are making a difference. Thank you again for taking the time to share your feedback with us.
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Review from Morag H (Daughter of Resident) published on 17 November 2023
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Reply from Eileen Devlin, Home Manager at Barlochan House Care Home
Thank you for taking the time to share your positive experience at Barlochan House Care Home with us. We are thrilled to hear that your mum is well cared for and settled in at the home. Our staff takes great pride in providing attentive, professional and down-to-earth care for our residents.
We are also glad to hear that you find Barlochan House Care Home to be a calm and peaceful environment where the residents are content and well-cared for. Our team works hard to maintain the highest standards of cleanliness and organisation to ensure a comfortable living space for all residents. Thank you again for your kind words and for choosing Barlochan House Care Home as your mum's home. We look forward to continuing to provide a safe and loving environment for her and all of our residents.
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Review from Kenneth S (Son of Resident) published on 10 November 2023
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Reply from Eileen Devlin, Home Manager at Barlochan House Care Home
Thank you for taking the time to provide such a wonderful review of Barlochan House Care Home. Your feedback is incredibly valuable to us as we strive to continuously improve our service. It truly is our privilege to care for our residents and we are constantly looking for ways to enhance their experience and make their stay as comfortable as possible. Your positive words have truly made our day and will motivate us to continue to provide the best care possible. Thank you again.
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Review from Lucy M (Daughter of Resident) published on 16 October 2023
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Reply from Eileen Devlin, Home Manager at Barlochan House Care Home
We would like to express our sincerest gratitude to you for taking the time to write such a glowing review about Barlochan House Care Home. It brings us immense joy to know that you feel able to give us your highest recommendation. It was our great privilege to care for your mum as it is for all our residents. At Barlochan House we always strive to provide the best possible experience for everyone in our care. Your kind words are a
testament to our hard work and dedication to our residents' well-being. Once again, thank you for choosing Barlochan House Care Home.
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Review from Andy W (Husband of Resident) published on 23 August 2022
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Reply from Eileen Devlin, Care Home Manager at Barlochan House Care Home
Thank you so much for your glowing review and five-star ratings, both of which are much appreciated by us all here at Barlochan House. We are committed to providing the highest standards of care at all times - in a comfortable, caring environment and are delighted this has been the experience for both you and your wife. With grateful thanks.
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Review from Aileen M (Daughter of Resident) published on 28 May 2021
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Review from Isobel L (Daughter of Resident) published on 20 November 2020
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The Review Score of 10 (9.970) out of 10 for Barlochan House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.970 for Barlochan House Care Home is calculated as follows: ( (161 Excellents x 5) + (5 Goods x 4) ) ÷ 166 Ratings = 4.97
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barlochan House Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Apr 2024
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Very good
(5) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Home Manager
Joined: 2017
Eileen has worked in the care industry for over 20 years and has been here at Barlochan House Care Home since 2017.
Eileen was a Senior Carer before becoming the Deputy Manager in 2019.
Eileen then took up the role of Home Manager in 2022 and has continued to lead the team in her relentless pursuit of excellent care and wellbeing for all residents and staff alike.
Job Title: Deputy Manager
Joined: 1998
Melissa has been a valued member of the Barlochan House Care Home staff for over 20 years. Melissa started as Carer progressing to Deputy Manager over the years. Melissa is known for her organisational skills as well as her cheerful personality and is a great favourite with our residents.