Belmont House

Fairhurst Road, Stranraer DG9 7QL
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9.4 21 Reviews
  • Belmont House, Stranraer
Belmont in Stranraer is a purpose-built residential care home which specialises in caring for older people with dementia.

The care home is found in the south west of the town at the head of Loch Ryan.

It has 27 single bedrooms, 15 with en-suite facilities and one double bedroom especially for couples.

Residents are encouraged to bring their favourite pieces of furniture, photographs and personal possessions for their rooms.

Regular activities include strawberry teas, coffee mornings and Burns suppers.

Cooks prepare fresh, nutritional, hearty and healthy meals as a vital part in maintaining the health and well-being of all residents in care.

Gardens are very important to the philosophy of care. The care home has a Remembrance garden planted especially for residents by the Prince’s Trust and there are vegetable plots for residents to attend to.

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Care Provided by Belmont House

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 29 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Anita Smith (Home Manager)
  • Admission Criteria
    • Admissions through social services
    • Ages 65+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Belmont House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,080 – £1,080
    • Self-Funded Residential Dementia Care £1,080 – £1,080

  • We do not provide nursing care
  • (these prices are only a guideline, please contact Belmont House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Belmont House Reviews (21)

Total of 21, showing 1-20
9.4

Belmont House has a Review Score of 9.4 (9.429) out of 10, based on 10 reviews in the last 2 years. Over all time Belmont House has 21 reviews.

Overall Experience

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  • 8
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Date Published

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Review from Elaine R (Daughter of Resident) published on 26 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As our mum's dementia progressed and her mobility deteriorated, we decided to accept a place at Belmont House Care Home. The team of carers are friendly and kind and the environment homely. Her room is cosy with a view over the garden. The common room has large windows which let in a lot of light and
it is surrounded by trees. Meals look delicious and the residents eat together in a small dining room with colourful pictures on the walls. The weekday afternoon activities are great, very varied, from music to arts and crafts or outings and the activities manager posts videos and photos regularly on social media.

Reply from Anita Smith, Home Manager at Belmont House

Thank you for your lovely comments, I will pass them on to the staff and activities manager.


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Review from J W (Daughter-in-law of Resident) published on 18 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit a service user with his wife and have always found they have been welcoming, friendly, clean and lovely.
The service user is well cared for medically, physically and his mental health needs met.
Very pleased with his care and do not worry about him at all.
Good communication to his wife at
all times too.

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Review from S M (Daughter of Resident) published on 7 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Great care home, takes good care of the residents and specialises in dementia care. Food is cooked on premises and is always tasty and appetising.

Reply from Anita Smith, Home Manager at Belmont House

Thank you for your lovely comments, I will pass them on to the team.


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Review from Kirsty D (Granddaughter of Resident) published on 7 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care given. Entertainment and activities are fantastic.

Reply from Anita Smith, Home Manager at Belmont House

Thank you for your lovely comments, I will pass them on to the team.


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Review from Rebecca J (Granddaughter of Resident) published on 7 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always been pleasant. Staff are helpful and friendly.

Reply from Anita Smith, Home Manager at Belmont House

Thank you for your lovely comments, I will pass them on to the team.


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Review from Alexa S (Wife of Resident) published on 7 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in Belmont House for five years now and I am very happy with his care. The staff and the manager are all very good with him. I could not ask for any better care.

Reply from Anita Smith, Home Manager at Belmont House

Thank you for your lovely comments, I will pass on to the team.


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Review from Nicola J (Wife of Resident) published on 12 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is well cared for, enjoys the food, and is stimulated by the cheerful, kind staff, and the regular activities available.

Reply from Anita Smith, Home Manager at Belmont House

Thank you for your comments I will pass them onto the team


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Review from Neil G (Partner of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is very professional and excellent care given, very friendly staff. Overall, great care home.

Reply from Anita Smith, Home Manager at Belmont House

Thank you for your lovely comments, I will pass them on to the staff.


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Review from M D (Daughter of Resident) published on 20 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the staff at Belmont very helpful, supportive and understanding. There has never been a time when I haven't found the staff to talk to or help with my parents. This care home is very much user-led and takes on board any comments and ideas given. Very happy with the whole setup.

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Review from Anne D (Wife of Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff helpful and pleasant.

Reply from Anita Smith, Home Manager at Belmont House

Thank you for your kind comments, I will pass these on to the team.


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Review from Richard W (Son of Resident) published on 28 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family was involved in a serious car accident and my 87-year-old mum was badly injured. When she was released from the QE in Glasgow, we needed some enhanced care for her. We have large dogs and recovering from multiple fractures meant we wanted her to be in a safe environment until she was ready
to come home.
It is hard to express just how inviting, caring and friendly Belmont House is. The staff are so incredibly caring and thoughtful. Many of the clients are suffering from dementia and strokes, and although my mum has no cognitive issues, it's clear how lovingly the staff treat everyone. They really go the extra country mile to meet the needs of the clients.
My mum was never lonely, never bored and had everything she wanted. She is going back for coffee mornings and the Xmas Party to visit new friends - staff and patients alike.

Reply from Anita Smith, Home Manager at Belmont House

It was an absolute pleasure to meet both you and mum we thoroughly enjoyed being able to help at this awful time and look forward to visits for our events I will certainly pass on your lovely comments to the staff.


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Review from Helen W (Daughter of Resident) published on 17 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father enjoys it and has settled nicely. He has been in for ten months and is being well looked after. The meals I have seen look amazing. The staff are very friendly and helpful; they never complain, and my dad's face lights up when they come into his room. Couldn't fault it.

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Review from Jill B (Daughter of Resident) published on 19 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family had to make the heartbreaking decision to place my Mum in a care home. We chose Belmont House in Stranraer and what a blessing that has been. The staff go the extra mile to ensure that my Mum is happy, safe and healthy as possible. Over Covid they have been truly wonderful in keeping everybody
safe while allowing our family to share everyday life, albeit over the phone. I cannot thank the staff enough and I would highly recommend Belmont as a home from home. Thank you so very much.

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Review from Bill M (Husband of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

People say that "home is where the heart is"...well, Belmont Care Home in Stranraer certainly proves the point! When I go to visit my wife I feel, from the moment I enter (after a Covid test) an atmosphere of love and care for the residents. I'm astonished how happily the staff, even the very young
ones, go about their duties. Well done and thanks to you all! Keep a room for me!

Reply from Anita Smith, Home Manager at Belmont House

Thank you so much Bill, the last year has been a pleasure caring for your wife and you on your visits.


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Review from Ann D (Daughter-in-law of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the second time my family member has been in Belmont for respite. This time it was to a different room, the manager ensured that she was orientated to the new room and how to get in touch with staff if needed. Although my family member had taken to reduced eating before admission, within minutes
of arriving, she had agreed to homemade soup and sandwiches and ate it all whilst I unpacked her belongings. The staff all came to say hello and she felt as if she were on her holidays.
She ate well, was cheery on the phone to family members, and talked fondly of what she had eaten and how nice the staff were. During her stay, she complained of heartburn for which she takes medication, but staff continuously offered her a glass of milk which she accepted and felt it took away the heartburn. When it was time for her to be collected, the staff came and said hello and she was really pleased that they took the effort to do that. Not only did she enjoy it but it helped the family also.

Reply from Anita Smith, Home Manager at Belmont House

Thank you for your lovely comments, it's a pleasure each time she visits. I'm really happy she enjoys her stay.


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Review from Jessica M (Ex Family Member) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had a family member who was cared for within Belmont House and the care she received was fantastic. She however sadly passed, the staff and treatment made her life a success near the end and she was a very happy woman.

Reply from Anita Smith, Home Manager at Belmont House

Thank you for your kind words it was a pleasure to of met your family member and helped to care for her


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Review from Nan M (Mother of Resident) published on 17 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful and my daughter is very well cared for.

Reply from Anita Smith, Manager at Belmont House

Thank you for a lovely review, I will pass your comments to the staff team.


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Review from A M (Daughter of Resident) published on 4 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The residents are cared for to a very high standard. They all have their own rooms with their personal belongings in them. The staff are very caring and attentive to each resident's needs. The staff treat the residents in a very caring, kind and affectionate manner. Family and friends are always welcome
to visit. The management chat regularly to family/friends and always listen and deal with any concerns. I feel very confident and happy that my mum is getting the best care from Belmont House that she deserves.

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Review from D C (Son of Resident) published on 8 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Nice, friendly staff, helpful and considerate.
Kitchen staff very accommodating to client's needs.
Safe, pleasant surroundings.
Private room with bathroom is very nice.
Always a good level of cleanliness.
Users treated with respect.

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Review from Alexandra S (Wife of Resident) published on 11 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with my husbands care at Belmont House. As he can't talk due to a stroke I have to speak for him. Overall the carers are very good and he seems very settled. The cleaners are good but seem to be under pressure as there is a lot for them to do and there is only two of them for such a big place.

Reply from Anita Smith, Manager at Belmont House

Thank you for your lovely comments.


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Current Review Score: 9.4 (9.429)

Overview of Review Score

The Review Score of 9.4 (9.429) out of 10 for Belmont House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.529 for Belmont House is calculated as follows: ( (65 Excellents x 5) + (52 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 119 Ratings = 4.529

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Belmont House is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 5 Sep 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Adequate

(3)
How good is our setting? Adequate

(3)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Anita

Anita Smith

Job Title: Home Manager

Anita is our brilliant home manager at Belmont House. She is very experienced and passionate about delivering first-class care to all our residents.


Frequently Asked Questions about Belmont House

What types of Care is Belmont House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Belmont House provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Belmont House have?

There are 27 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Belmont House?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Belmont House to the centre of Stranraer?

0.4 mile(s) as the crow flies, distance by road may be significantly further.