Cornwall Park

Auchendoon Road, Newton Stewart DG8 6HD
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9.6 23 Reviews
  • Cornwall Park, Newton Stewart
Cornwall Park is a warm, welcoming and friendly care home, situated in the town of Newton Stewart, in the historical county of Wigtownshire. It provides residential care and support for up to 30 older people and people living with dementia.

Everyone is able to enjoy their own comfortable and spacious bedroom, with en-suite facilities. As a small home there are lots of wonderful spaces, from lounges and dining rooms as well as a small peaceful accessible garden area ensuring everyone can relax in a sociable and welcoming environment.

Cornwall Park has highly trained, skilled and caring staff who aspires to give each and every resident the care, attention, dignity and respect they deserve.

The devoted team of caregivers are dedicated to providing a nurturing environment where residents feel valued, respected, and at home. With a focus on personalised care plans, Cornwall Park, caters to the unique needs of each individual, promoting independence and enhancing quality of life. From round-the-clock care support to engaging activities and social opportunities, the home prioritises holistic wellness for each of its residents.

The home offers a wide range of recreational and social activities designed personally and individually to the needs and preferences of of each service user.

The dedicated care team are committed to ongoing quality improvement to ensure that they consistently meet and exceed the highest standards of care. Staff undergo regular training and education to stay abreast of the latest developments in care.

Care Provided by Cornwall Park

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 29 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Lisa Rudd (Service Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (29)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Cornwall Park

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £862
    • RESPITE Self-Funded Residential Care from £862
  • Prices exclude therapeutic activities such as hairdressing and chiropody.


  • (these prices are only a guideline, please contact Cornwall Park to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Cornwall Park have protected meal times, they do not allow visitors from the hours of 8.00 - 9.30 / 12.15-13.30 / 16.30-17.30


  • Parking
  • Free onsite parking available to visitors


Total of 23, showing 1-20
9.6

Cornwall Park has a Review Score of 9.6 (9.575) out of 10, based on 10 reviews in the last 2 years. Over all time Cornwall Park has 23 reviews.

Overall Experience

  • 18
  • 4
  • 1
  • 0
  • 0

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Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to Cornwall Park after a crisis and we have been nothing short of grateful for the excellent care she is receiving. We were immediately struck by the calm and caring ethos when we first visited and this started at our first point of contact with the manager. Staff at all levels, are
kind, respectful, patient and pay attention to detail. Of course, it took some weeks for Mum to settle (not helped by the fact that she is visually impaired) but we were reassured by the effort made to help her e.g. moving rooms to a quieter area and immediate communication if there were concerns. It is a huge relief to know that Mum is safe and well cared for.
My lower rating for 'value for money' is based on the fact that self-funded full-time care costs are absurdly high where ever, so this is not directed specifically to Cornwall Park.

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Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Cornwall Park now for almost 2 years. She is 96 and has all her mental facilities. She is not capable of looking after herself and needs support with physical elements. As a family, we have found the staff and management to be very good and do a great job. One downside is my mother
is alongside dementia sufferers and finds it a lovely place sometimes as no one to talk to properly.

Reply from Phil Benson, Executive Director of Operations at Cornwall Park

Thank you for the kind review. I am going to ask the home manager to reach out to you to see if we could do more to support your mother with the issue you have highlighted.


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Overall Experience  Overall Experience 4.0 out of 5

We are well satisfied with the care and attention that Dad is getting, however we are not entirely happy with the small room, but know he is on a waiting list.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely environment in every way!

Reply from Georgea Buckle, Operations Executive at Cornwall Park

Many thanks for your review. We will share this with the team at Cornwall Park!


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Overall Experience  Overall Experience 5.0 out of 5

I never knew Cornwall Park existed until a friend informed me that a very dear friend was a resident in the home. I made a journey on the 17th of May especially to see that friend! I was made very welcome by the staff and after 3 hours with him, I was overwhelmed by the attention the residents received
from the nursing staff! A very beautiful building and the inside was amazing the decor, the furniture, the freshness, etc. It is like being at home! I feel very blessed and happy to see how the elderly are so well looked after! All the very best for the future!

Reply from Georgea Buckle, Operations Executive at Cornwall Park

Thank you so much for the lovely feedback! We will share this with the team at the home.


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Overall Experience  Overall Experience 5.0 out of 5

As a regular visitor, I have witnessed a variety of activities going on. Service users are encouraged and assisted to participate.
The staff regularly go out of their way to ensure the comfort and mental health of the service user.
I find it difficult to comment on the value of money as I am in
no way privy to the financial aspect of the service.
I take comfort in knowing that my dear friend is safe and well cared for.

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Overall Experience  Overall Experience 5.0 out of 5

I have visited my friend several times since he moved to Cornwall Park. I have always been impressed with the staff's welcome and friendliness. My friend seems very happy and well cared for in what is a very pleasant house.

Reply from Phil Benson, Executive Director of Operations at Cornwall Park

Thank you so much for the lovely feedback, I'll share this with the team at the home.


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Overall Experience  Overall Experience 3.0 out of 5

When visiting a friend the staff are friendly and accommodating. Refreshments are provided and are excellent. Everywhere looks clean, tidy, and well looked after. The residents are well looked after and always clean and well dressed.

Reply from Georgea Buckle, Operations Executive at Cornwall Park

Thank you for your kind words. We will pass these on to the staff team at Cornwall Park!


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Overall Experience  Overall Experience 5.0 out of 5

I am currently visiting a friend who is now a permanent resident in Cornwall Park but has connections since 2014 when my husband was cared for until he died in 2016. He is fondly remembered by staff who are still in the place and it is a delight to feel so at home after a long period when going back!
The atmosphere is relaxed and caring and the staff are to be commended for their care and support.

Reply from Georgea Buckle, Operations Executive at Cornwall Park

Thank you for the lovely feedback. We will make sure this is shared with the staff team at Cornwall Park!


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Overall Experience  Overall Experience 5.0 out of 5

My granny was a resident from October 23 until she passed away February 24. She received excellent care from all the staff. We as a family were kept informed of her health. The home is run well and the food served is good and home-cooked. She had plenty of snacks and drinks available. Her final few
days of life she was given excellent end-of-life care. Thank you to the manager and all the staff.

Reply from Phil Benson, Executive Director of Operations at Cornwall Park

Thank you so much for your kind words! I'll ensure this is shared with our team


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Overall Experience  Overall Experience 5.0 out of 5

My wife has been in your care for five years and it is testament to your high standards that she is still alive today as we were originally told she would not live more than two years from 2015! This has been confirmed by her old GP.

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Overall Experience  Overall Experience 5.0 out of 5

My brother moved into Cornwall Park in May 2018. He was immobile and in a seriously poor state of health and given his medical situation, we, as a family, did not expect him to be with us by the following Christmas. Now, almost three years later, my brother is very mobile and in sound health. He is
generally in great spirits and extremely happy. All of this completely remarkable change in my brother is as a result of the exceptional genuine care, devotion and love demonstrated by every member of staff at Cornwall Park. They really are quite a brilliant team and we, as a family, cannot thank them enough.

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Overall Experience  Overall Experience 5.0 out of 5

My friend has been in Cornwall Park since 2019. He seems happy here. It's a lot better home than he was in down in England. Just one thing he tells me, he is confused who the manager is.

Reply from Lynn Billingham, Sales, Marketing and Customer Services Manager at Cornwall Park

Thank you for taking the time to complete a review about the care your friend receives. The manager of the home took up the post in September 2020, following the promotion of the previous manager, who is still very much involved in the home. The new manager will speak to him today to reassure him of her position.


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Overall Experience  Overall Experience 5.0 out of 5

Last year was impossible for all. Cornwall Park did everything in their power to keep safe and look after my mother.

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Overall Experience  Overall Experience 5.0 out of 5

My Aunt has been in Cornwall Park for just over 15 months, much against her will, but necessary. She settled down well and likes her room, food and staff. I personally have found the staff empathetic to her needs and always a great atmosphere when we can visit. We hope once we can visit again all will
be well.

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Overall Experience  Overall Experience 5.0 out of 5

It is difficult to write a review at the moment as my father has only been in Cornwall Park a few weeks and obviously it has been impossible to visit him. However, he says that all the staff there are very caring and always pleasant and cheerful. Also, he really enjoys the food and comments almost every
day about a meal he has particularly enjoyed. He is however, like many others at the moment, rather frustrated at the current restrictions and looking forward to being able to socialise again with the other residents.

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Overall Experience  Overall Experience 4.0 out of 5

It was good to be able to visit and see my husband once again. He is looking well. Staff are working hard to keep him safe and managing to be cheerful. Having a newsletter with photos really helps as it is difficult with this pandemic. I appreciate all that they do and understand that restrictions are
once again in place and I am happy to abide by any rules, which means their safety is paramount. Keep up the good work.

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Overall Experience  Overall Experience 5.0 out of 5

Cornwall Park is an excellent care home. Staff and management provide exemplary care to all residents and have excelled themselves during the very difficult situation caused by the Covid-19 pandemic. I would have no hesitation in recommending Cornwall Park to anyone in need of care.

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Overall Experience  Overall Experience 5.0 out of 5

I have always found staff and management to be most helpful, caring and considerate with all the dealings I have had with them. My father is happy and settled, well looked after even with his ongoing health problems. Staff always keep me informed and up to date with all aspects fo my father's care.
I would be happy to recommend this care home to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

I feel my mother is well cared for and feels happy and safe at Cornwall Park. The staff are very friendly and caring towards her and our family when we visit. They do their very best to make it feel like home for her.

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Current Review Score: 9.6 (9.575)

Overview of Review Score

The Review Score of 9.6 (9.575) out of 10 for Cornwall Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.675 for Cornwall Park is calculated as follows: ( (82 Excellents x 5) + (28 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 114 Ratings = 4.675

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Cornwall Park is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 22 Oct 2024

How well do we support people's wellbeing? Good

(4)

How good is our leadership? Good

(4)

How good is our staff team? Good

(4)

How good is our setting? Adequate

(3)

How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 18 Mar 2025

We currently have vacancies available for spacious and comfortable rooms within our care home. Residents receive personalised care and support from our compassionate caregivers, including assistance with activities of daily living, medication management, and healthcare monitoring.Contact us today to arrange a viewing of the home and to meet our team!


Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Cornwall Park

What types of Care is Cornwall Park registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cornwall Park provide?

Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Cornwall Park have?

There are 29 Single Rooms.

What are the Facilities & Services at Cornwall Park?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cornwall Park to the centre of Newton Stewart?

0.2 mile(s) as the crow flies, distance by road may be significantly further.