Alma McFadyen House

Mill Street, Dalbeattie DG5 4HE
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9.5 33 Reviews
  • Alma McFadyen House, Dalbeattie
Alma McFayden House is a high-quality residential home for older people in Dalbeattie which is based in the heart of the town centre. It has excellent links with local transport routes and amenities and has a long history of providing care to older people in the local community.

Housed in a characterful historic building the home previously belonged to the town’s doctor, Alma. First opened as a care home in 1965, this residence has had a modern extension added since a local businesswoman bequeathed a considerable sum to the home in her will.

Today, this well-furnished and attractively decorated home has 23 bedrooms designed with both comfort and health and safety in mind. Highly compassionate and dedicated staff are selected by the home and trained to a high standard, promoting the dignity and respect of individuals at all times.

There are a variety of activities coordinated within the home, such as bingo, dominoes, card making and quizzes, with trips out organised daily.

A menu of healthy and delicious meals is prepared daily by the home’s chef. Individual dietary requirements are always considered.

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Care Provided by Alma McFadyen House

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 24 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Michelle Stitt (Manager)
  • Admission Criteria
    • socials services
    • Ages 65+
  • Room Information
    • Single Rooms (22)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Alma McFadyen House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,080 – £1,080
    • Self-Funded Residential Dementia Care £1,080 – £1,080

  • Please contact us for further information about fees
  • (these prices are only a guideline, please contact Alma McFadyen House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Alma McFadyen House Reviews (33)

Total of 33, showing 1-20
9.5

Alma McFadyen House has a Review Score of 9.5 (9.515) out of 10, based on 6 reviews in the last 2 years. Over all time Alma McFadyen House has 33 reviews.

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Review from S R (Daughter of Resident) published on 19 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Alma McFadyen House for almost two years. She has received the highest quality of care and attention.
The staff are always around to answer any questions. They also keep me well informed if anything happens with my mum and I am not there.
All the staff are respectful to the residents.
The lady does a wonderful job of keeping the residents occupied and interactive as much as they can. They have many groups who come into the home to entertain the residents. She also keeps the home themed to what time of the year it is.
This year the Christmas decorations were outstanding. Beautiful for the residents. The maintenance person makes sure that the grounds around the home are welcoming and not neglected. He keeps the garden at the back of Alma a wonderful space to sit when the weather allows.
The home is clean and tidy to a very high standard. My mother's room is always clean and tidy.
As a family, we are very happy with Alma McFadyen House.

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Review from Jill W (Daughter of Resident) published on 7 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is so well cared for. At the moment the care home is so Christmassy and warm and welcoming. It's so friendly and Mum (who has advanced dementia) is telling us how happy she is here. We can visit anytime we want. They are so welcoming to us and know Mum's needs each day. Although Mum doesn't leave
the care home now, she is well-stimulated with all the activities and interaction with all the people around her and is left to sleep when she wants to or needs to. I'm so happy she is here at Alma KcFadyen House. It's the best.

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Review from Louise K (Daughter of Resident) published on 6 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are delighted with the care and attention our mother receives at Alma McFadyen House. The staff are all very lovely and nothing is ever too much trouble. Alma House has a great feel to it and is very welcoming. Mum's room is kept clean and tidy and she is able to have her own things
which makes her feel at home.

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Review from Bernard W (Resident) published on 9 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Alma McFadyen Care Home is an excellent home. Cleanliness, staff, environment, food and activities are great. Couldn't recommend the home enough. Enjoy going about my day knowing I am safe and well looked after.

Reply from Leanna Mitchell, Manager at Alma McFadyen House

Many thanks for your kind review. It's good to know you feel safe and well looked after.


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Review from N B (Son of Resident) published on 12 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff that are always around when needed. Clean home in all areas, public rooms and bedrooms. Lots of entertainment for the residents. Lots of drinks and snacks available. Staff aware of needs of residents

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Review from A P (Son-in-law of Resident) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy that my mother in law came to live at Alma McFadyen House. We were all very concerned as to how she would settle in moving to a town as she has lived beside the sea most of her life. The friendliness of the staff and the general ethos of the care home had her settling in within days. I
feel that she sees this as her home. I would recommend this home to anyone.

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Review from H G (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff to be helpful, polite, courteous and considerate. They know Mum well and understand her situation, likes and dislikes. They are always cheerful and positive and appreciate the different activities and events, and they work hard to include her. I know they listen to Mum and respect
her wishes. I always feel fully informed and enjoy seeing Mum on their Facebook page.

Reply from Leanna Mitchell, Manager at Alma McFadyen House

Thank you so much; your review means a lot to all staff at Alma House. It is a pleasure caring for your mother.


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Review from J B (Son of Resident) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home provides the care needs of my parent extremely well. Staff are friendly and helpful. I can discuss care needs, concerns and overall well-being openly with staff and the manager. I am kept informed. The accommodation is kept clean, tidy and warm. WiFi access could be extended to cover the whole
building.

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Review from C W (Daughter of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visit approximately once a month, staff always pleasant and helpful. Mum content and well looked after. Staff put a great deal of thought into activities/decor for the home to give a homely atmosphere. Go out of their way to help with enquiries and concerns. Well informed.

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Review from S K (Relative of Resident) published on 2 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were warm and attentive when we visited. The residents are well looked after, the staff had a gentle manner with our granny.

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Review from M K (Grandson of Resident) published on 2 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff. A warm and welcoming care centre.

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Review from F K (Daughter of Resident) published on 2 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care team is of the highest quality. Their focus is entirely on the residents. Each of them is treated with patience and respect by all of the care and support team. I observed the manager draw out a resident who did not respond to others. The manager chatted to her encouraging her to relax and
respond with a wonderful smile. This time was really special to them both. A senior carer sensitively approached and managed our family issues efficiently.
Problem; new upstairs rooms, there have been repeated issues with the toilets not flushing and the TVs having no reception. Please ensure all the garden seats are updated/clean during the summer.

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Review from Susan S (Daughter of Resident) published on 15 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Alma Mcfadden House is an excellent and outstanding care home. Since my mother has become a resident in November 2021, I have witnessed her receiving kindness and compassion from the staff. Also, her individual resident nursing care plan has been acted on. She always looks well dressed and her hygiene
well attended to, nails, hair, etc. Mum is involved in her own decision-making regarding nursing care, nutrition, and involvement in activities. Covid has reduced activities in the home, always to be reinstated. The two episodes have been dealt with in an exemplary manner. Staff working overtime to ensure care is given. Communication and food are excellent. Home atmosphere and staff are excellent.

Reply from Leanna Mitchell, Manager at Alma McFadyen House

Thank you very much for your very positive review, your kind words are very much appreciated by the whole staff team. It is a pleasure to look after your mother.


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Review from Paul C (Son of Resident) published on 8 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having spent a lot of time in Alma House recently visiting both my parents I have to say that the level of care is of the highest standard. All members of staff are helpful, friendly, and attentive which is very comforting, the hygiene and cleanliness is excellent. Overall I wouldn’t hesitate in recommending
this very caring home to anybody looking to find a place for their parent or friends. The staff and residents are like one big family and that shines through in the happy and loving atmosphere as soon as you enter the building each time.

Reply from Leanna Mitchell, Manager at Alma McFadyen House

Thank you very much for the review, it was a pleasure taking care of your parents. And also seeing yourself and your brother in the home. The staff at Alma thank you.


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Review from Marion B (Friend of Resident) published on 21 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not fault Alma House in any way. The staff are brilliant and go out of their way to make our friend comfortable and happy. I have never seen my friend so contented. The staff always make themselves available to make sure we are kept up to date with our friend's health and if anything is needed
for her comfort. My friend is always clean, and you can see she is well looked after.

Reply from Leanna Mitchell, Manager at Alma McFadyen House

Thank you for your kind review, its always lovely to see residents family and friends visiting, after such a hard couple of years for everyone.


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Review from Judith M (Daughter of Resident) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have gone above and beyond to assist with my mum and the settling in period to her new residence. They have dealt with some challenges in a compassionate and professional manner, identifying individual care needs and liaising with other professionals accordingly.

Reply from Manager at Alma McFadyen House

Thank you for your review, the kind words are very much appreciated.


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Review from Jane K (Resident) published on 9 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Most of the staff were extremely helpful, kind, and gentle; one or two very impatient and too rushed to be gentle. Management - would have liked a little more contact eg information about hospital appointments. I am not really keen on the 4 pm meal. I am not hungry that often by that time. Would like
more veg and fruit.

Reply from Leanna Mitchell, Manager at Alma McFadyen House

Having read the review, the manager has discussed these issues with the resident and they are now resolved, including a different meal time and regular contact with management. The cook also discusses with the resident regularly what her meal preferences are and implements changes on the menu.


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Review from Margaret B (Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

If one cannot stay at home, staying at Alma House is the best second there is. The cook is very good and always gives a choice. The staff are pleasant, friendly and hardworking. My family can relax knowing I am well looked after.

Reply from Leanna Mitchell, Manager at Alma McFadyen House

Thank you for your kind review, it is a pleasure looking after you.


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Review from Linda S (Daughter of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother has gone into Alma she is back to her old self. She is very happy and content, enjoying her meals and getting well cared for. The staff are very friendly, approachable and nothing is too much of a bother. The home is situated in the heart of Dalbeattie, with lovely gardens for residents
to sit out and enjoy. The care my mother receives is first class.

Reply from Leanna Mitchell, Manager at Alma McFadyen House

Thank you very much for your review - this is means a lot to the staff, especially through these difficult times.


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Review from Natasha B (Granddaughter of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Alma McFadyen House treated my gran as if she were part of their family. The house always felt so homely. During a pandemic, the staff showed up every day with smiles on their faces and genius ideas to keep the residents entertained, included, and valued. They gained the love of Dalbeattie's
community and became a lifeline for families who were unable to see their loved ones. My gran was very happy with her care.

Reply from Leanna Mitchell, Manager at Alma McFadyen House

Thank you very much for your review - this is means a lot to the staff, especially through these difficult times.


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Current Review Score: 9.5 (9.515)

Overview of Review Score

The Review Score of 9.5 (9.515) out of 10 for Alma McFadyen House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.915 for Alma McFadyen House is calculated as follows: ( (65 Excellents x 5) + (6 Goods x 4) ) ÷ 71 Ratings = 4.915

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Alma McFadyen House is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 12 Aug 2022

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Leanna

Leanna Mitchell

Job Title: Home Manager

Leanna looks after all the residents, staff, and the home itself. She does an amazing job!


Frequently Asked Questions about Alma McFadyen House

What types of Care is Alma McFadyen House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Alma McFadyen House provide?

Palliative Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Alma McFadyen House have?

There are 22 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Alma McFadyen House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Alma McFadyen House to the centre of Dalbeattie?

0.1 mile(s) as the crow flies, distance by road may be significantly further.