Alma McFadyen House

Mill Street, Dalbeattie DG5 4HE
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9.5 33 Reviews
  • Alma McFadyen House, Dalbeattie
Alma McFayden House is a high-quality residential home for older people in Dalbeattie which is based in the heart of the town centre. It has excellent links with local transport routes and amenities and has a long history of providing care to older people in the local community.

Housed in a characterful historic building the home previously belonged to the town’s doctor, Alma. First opened as a care home in 1965, this residence has had a modern extension added since a local businesswoman bequeathed a considerable sum to the home in her will.

Today, this well-furnished and attractively decorated home has 23 bedrooms designed with both comfort and health and safety in mind. Highly compassionate and dedicated staff are selected by the home and trained to a high standard, promoting the dignity and respect of individuals at all times.

There are a variety of activities coordinated within the home, such as bingo, dominoes, card making and quizzes, with trips out organised daily.

A menu of healthy and delicious meals is prepared daily by the home’s chef. Individual dietary requirements are always considered.

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Care Provided by Alma McFadyen House

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 24 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Michelle Stitt (Manager)
  • Admission Criteria
    • socials services
    • Ages 65+
  • Room Information
    • Single Rooms (22)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Alma McFadyen House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,080 – £1,080
    • Self-Funded Residential Dementia Care £1,080 – £1,080

  • Please contact us for further information about fees
  • (these prices are only a guideline, please contact Alma McFadyen House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Alma McFadyen House Reviews (33)

Total of 33, showing 21-33
9.5

Alma McFadyen House has a Review Score of 9.5 (9.515) out of 10, based on 6 reviews in the last 2 years. Over all time Alma McFadyen House has 33 reviews.

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Review from R H (Granddaughter of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nana was a resident for around 1 and a half years but sadly passed away in May. The staff were amazing. The support they gave my family but most importantly my papa was exceptional. Always took extra care of my papa when he went to visit! I couldn’t thank them all enough for making the last few years
of my nana's life extra special! Would highly recommend to friends and family. Such a fantastic team.

Reply from Leanna Mitchell, Manager at Alma McFadyen House

Thank you very much for your review - this is means a lot to the staff, especially through these difficult times.


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Review from Andrew H (Son of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Alma McFadyen House has been a saviour for my ninety year old mother who is a resident. The care, services, dedication to duty by the staff and their kindness, friendliness and understanding to the residents is second to none. A small care home but with a big heart. I would highly recommend this care
home to anybody that requires looking after. Thank you all at Alma McFadyen House for looking after my mother.

Reply from Leanna Mitchell, Manager at Alma McFadyen House

Thank you very much for your review - this is means a lot to the staff, especially through these difficult times.


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Review from Neil D (Son of Resident) published on 29 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the five years that my father was a resident at Alma McFadyen House, he enjoyed the company and friendship of a new family. The staff and management were that family and whist we were unable to visit Dad during the Covid Crisis, we had absolute confidence in Alma House and they repaid that confidence
with such care and kindness for Dad and such compassion during his final days. This nursing home, its staff and management are a great team who produce great results and I wish them every success in the future.

Reply from Leanna Mitchell, Care Home Manager at Alma McFadyen House

Hi Neil, many thanks for the lovely review. It was a pleasure to care for your lovely dad and he gave us many moments to smile about and we will continue to have fond memories of you all.


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Review from C L (Daughter of Resident) published on 19 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely caring home, run by staff who generally care for their residents and family. Nothing is too much trouble difficult times at the moment, but staff try and take extra care with reassurance. I have no concerns regarding the care of my mother. I cannot praise staff enough for trying to keep sprits
up. My mum is very well cared for by the lovely staff.

Reply from Leanna Mitchell, Manager at Alma McFadyen House

Thank you very much for your kind words, all feedback is appreciated and helps us going forward, caring for our residents.


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Review from Pat C (Daughter of Resident) published on 16 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are attentive and caring; they go out of their way to make my mother, who has dementia comfortable and stimulated.

Reply from Leanna Mitchell, Manager at Alma McFadyen House

Thank you very much for your review, very much appreciated by all staff.


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Review from C M (Daughter of Resident) published on 2 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A caring facility who always makes time to listen to concerns. Small issues are quickly resolved.

Reply from Leanna Mitchell, Manager at Alma McFadyen House

Thank you for taking the time to complete a review, your feedback helps us to continue to improve the work we do every day.


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Review from Kevin M (Son of Resident) published on 25 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased that my mum is now a resident in Alma McFadyen House. The staff are excellent with her and don't let her away with nonsense.

Reply from Leanna Mitchell, Manager at Alma McFadyen House

Thank you very much for your review, your views are very much appericated and will allow us to continue to improve our service.


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Review from A A (Daughter of Resident) published on 13 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Alma McFadyen House provides a community of care for its residents. My 98-year-old mother recovered from a very serious illness thanks to the exceptional care she received from all staff members. A positive and welcoming atmosphere prevails in which she feels safe and respected.

Reply from Leanna Mitchell, Care Home Manager at Alma McFadyen House

Thank you very much for your kind words. It is a pleasure to provide care and support to your mother and have such a good relationship you all. Regards.


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Review from L G (Daughter of Resident) published on 1 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father now sadly deceased spent three and a half months in the Alma. We chose it because it seemed friendly and well run, plus having a beautiful and central location. In just a few days when looking for a place for him, I found about 5 people in shops, on buses who knew the home and praised it.
The
staff really do care for the residents in all meanings of the word. If someone can no longer live in their own home the Alma makes an excellent second choice. Thanks to all of you my father's last few months were the best he could have had.

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Review from Margaret B (Friend of Resident) published on 30 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I only attend as a friend and I have found staff, helpful, warm and friendly.

Reply from Leanna Mitchell, Manager at Alma McFadyen House

Thank you very much for your kind comments.


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Review from Doreen H (Resident) published on 22 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been living here for 20 months and have found the care provided very good and the staff kind and considerate. I am well fed and the food is of a good standard, is plentiful and is provided at regular times; any work or repairs required are carried out promptly. My room, which has mostly my own
furniture, furnishings and paintings, is bright and pleasant to live in.

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Review from Shirley P (Daughter of Resident) published on 16 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came from England, a stranger to the area was welcomed and made to feel part of the family that is the exceptional team at Alma House. She found a new lease of life during these last eight months, being encouraged to go to Day Centre and take part in activities she had previously given up.
During
the last few days of her life, the love and support both my Mum, husband and myself received was above and beyond the good care we had already seen.
We were all treated in a highly professional, yet warm manner and with great dignity.
All members of the team work together efficiently, yet with love for what they do.
We are so grateful Mum was able to end her life at Alma House, she was in the best place and received exemplary care.

Reply from Leanna Mitchell, Manager at Alma McFadyen House

Thank you so much for your lovely kind words, it means a lot to all members of staff. We are so glad Mum felt at home living here. We are all so happy we were given the chance to care for your mum and it was a great pleasure to get to know her lovely family. Thank you for all you did to support Alma whilst your mum lived with us.


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Review from Bruce D (Son of Resident) published on 12 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad celebrates his 1st anniversary at Alma McFadyen House the first week of December having decided that solitary living since his wife's passing 3 years earlier was too difficult. Alma House was recommended by everyone we spoke to, has very strong links with the local community with many family residents
now or in the past, or having worked at the home or familiar with the staff and residents.
Dad applied, was accepted and moved in within the week. He has been happy, contented and safe ever since. During every visit, we find the home calm and peaceful and the attentive staff tho' busy always find time to meet and chat about Dads progress. The Manager has been most helpful in advising how we could apply for extra support from the local authority.
Alma House is a beautiful retirement home, spacious for 23 residents and is always warm, clean and fresh as are the residents. A review of 1000 words cannot begin to convey our pleasure and thanks to have Dad so well looked after. Well Done Alma House team.

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Current Review Score: 9.5 (9.515)

Overview of Review Score

The Review Score of 9.5 (9.515) out of 10 for Alma McFadyen House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.915 for Alma McFadyen House is calculated as follows: ( (65 Excellents x 5) + (6 Goods x 4) ) ÷ 71 Ratings = 4.915

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Alma McFadyen House is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 12 Aug 2022

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Leanna

Leanna Mitchell

Job Title: Home Manager

Leanna looks after all the residents, staff, and the home itself. She does an amazing job!