Finavon Court has a Review Score of 8.5 (8.492) out of 10, based on 4 reviews in the last 2 years. Over all time Finavon Court has 5 reviews.
Review from L B (Daughter of Resident) published on 13 March 2025
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Reply from Emily Nash, Administrator at Finavon Court
Thank you for your kind words, and taking the time to leave a review - it is much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Management
Safety / Security
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Value for Money
Review from S P (Granddaughter of Resident) published on 28 February 2025
Submitted via Postal Card •
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Reply from Emily Nash, Administrator at Finavon Court
Thank you for your kind words, and taking the time to leave a review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from William L (Son of Resident) published on 9 August 2024
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Reply from Emily Nash, Administrator at Finavon Court
Thank you for your kind words and for taking the time to leave a review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P I (Resident) published on 2 August 2024
Submitted via Postal Card •
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Reply from Emily Nash, Administrator at Finavon Court
Thank you for your kind words and taking the time to leave a review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Barbara B (Friend of Resident) published on 5 June 2022
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Reply from Dawn Hunter, Home Manager at Finavon Court
Thank you for your kind words and for taking the time to leave a review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 8.5 (8.492) out of 10 for Finavon Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.617 for Finavon Court is calculated as follows: ( (37 Excellents x 5) + (2 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 47 Ratings = 4.617
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.875 Points relating to the number of positive Reviews for Finavon Court is based on 3 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8. 3 Positive Reviews ÷ 4.8 = 0.625
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 Jul 2023
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Very good
(5) |
How well is care and support planned? |
Very good
(5) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Service Manager
Joined: 2002
Dawn has been with the company since 2002. She has been a Care Assistant, Senior Care Assistant, Team Leader and Deputy Manager before her Service Manager role.
Dawn has degrees such as SVQ3 social care, SVQ3 management and leadership, PDA medication, infection prevention trainer, SVQ4 social care, and CSLM level 10 qualifications.
She likes providing support to others to provide the best care possible.