Orchardhead House Residential Care Home

Orchardhead House, Ferrytoll Road, Rosyth, Dunfermline KY11 2XE
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9.9 41 Reviews
  • Orchardhead House Residential Care Home, Dunfermline
Orchardhead House has been custom-built to suit the care needs of older people. Taking pride in a homely environment, the provider supports freedom of movement and staff are courteous and attentive.

Rooms are private and en-suite, with some companion rooms available and clients are welcome to personalised their surroundings.

There is a choice of lounges and also a sun room and an on-site hairdressing salon. Residents can enjoy views of an Orchard from most of the public rooms.

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Care Provided by Orchardhead House Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 34 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Karen Reid T/A Orchardhead House
  • Person in charge
  • Karen Reid (Owner/Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (32)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2005

Funding & Fees Guide for Orchardhead House Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority

  • Please contact Orchardhead House directly to discuss funding options and current rates.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Orchardhead House Residential Care Home Reviews (41)

Total of 41, showing 1-20
9.9

Orchardhead House Residential Care Home has a Review Score of 9.9 (9.895) out of 10, based on 20 reviews in the last 2 years. Over all time Orchardhead House Residential Care Home has 41 reviews.

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Review from Philip R (Son of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents were recently admitted to Orchardhead House. They were fortunate to secure one of only two double rooms. The room had been completely refurbished and fitted out with nice furniture/lamps and bed linen prior to their arrival. The staff and management have been very welcoming, kind and helpful
to both my parents from the minute they arrived. Orchardhead House was beautifully decorated for Xmas and had a lovely family home feel about it. It is nicely carpeted, tastefully decorated, with nice furnishings and is clean. The staff have all been lovely, caring, patient and respectful with my elderly parents who both have dementia. A variety of interesting activities are put on for the residents every morning and afternoon, which the care staff happily participate in with the residents. Orchardhead House has lovely gardens too which I am sure will be enjoyed by the residents once the weather warms up. I am very happy that we managed to place my parents into care at Orchardhead House and would not hesitate to recommend it to anyone.

Reply from Karen Reid, Manager at Orchardhead House Residential Care Home

Thank you for your lovely review. I am glad that you see the high standard of care at Orchardhead House. It is our privilege to look after Mum and Dad. Regards Sally - Manager


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Review from J D (Sister of Resident) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and the whole team at Orchard do an amazing job. The home is clean, beautifully decorated and feels homely rather than residential. The staff are excellent and caring.
Dad's treated with care and respect. There is a good selection of activities and nice to see residents in the beautiful
gardens when the weather is nice.
I would highly recommend and like to thank all the staff team.

Reply from Sally Eady, Manager at Orchardhead House Residential Care Home

It is our privilege to look after Dad and thank you for your lovely words of kindness about the staff and for recommending Orchardhead House.


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Review from Gary M (Son of Resident) published on 24 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Orchardhead last December, her health has improved so much in the last year, after the death of my dad 18 months ago. She joins in with all activities and really enjoys the entertainment.

Reply from Sally Eady, Manager at Orchardhead House Residential Care Home

It's so lovely to hear that you have seen such an improvement in Mum's health and wellbeing. It is our privilege to look after Mum.


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Review from Teresa H (Daughter of Resident) published on 23 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum and dad became residents at Orchardhead House in January 2022. Unfortunately, my dad passed away in January 2024. Prior to his passing, he received so much additional care due to his suffering with Dementia. He absolutely loved Orchardhead House, the food, the activities and the care and dignity
the staff gave to him. My mum continues to stay at Orchardhead. She loves and participates in all the activities. Overall, having my mum stay here gives me peace of mind as I know she is well looked after by an excellent team of dedicated and attentive staff. The management keeps the resident's families informed of what is happening within the home with lots of photos and videos. They also give you updates regarding your family members' health and any other issues. I would recommend Orchardhead House to anyone looking for a care home for their loved ones.

Reply from Sally Eady, Manager at Orchardhead House Residential Care Home

It is so lovely to hear that you are happy with all aspects of Mum's care, it was our privilege to also look after Dad.


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Review from Mary D (Daughter of Resident) published on 23 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Orchardhead House is excellent. My mother has been a resident for over two years now and has been extremely settled and content from the very beginning. The manager is very competent and always interested and informed of my mother's condition from day to day. The senior carers are very
helpful and knowledgeable at all times. The carers are absolutely brilliant, and nothing seems too much trouble for them. My mother is always well-presented and well-cared for.
The food is very good, and my mother often remarks on how she enjoys her meals.
The activities programme is imaginative and varied.

Reply from Sally Eady, Manager at Orchardhead House Residential Care Home

So lovely to hear your lovely comments, glad that Mum is thriving with us and enjoying life.


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Review from I C (Son of Resident) published on 23 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 98-year-old mother has been a resident at Orchardhead for the last 17 months, and my family and I have been delighted with the care and empathy shown by all of the staff at the home. Despite her initial reservations about moving there from her previous assisted living accommodation, she settled in
straight away and immediately felt secure and happy with the continuous attention from the team, and the very full programme of events which ensures residents are kept active and engaged. Nothing appears to be too much trouble, and she directly benefits from the in-house hairdresser, along with visiting GP, optician and chiropody services. Although her short-term memory is getting worse, we have no fears about her future well-being at Orchardhead, and family members still take her out several times a week for outside visits or call to see her at the home where they are always made to feel welcome.

Reply from Sally Eady, Manager at Orchardhead House Residential Care Home

We love having Mum at Orchardhead and we know she thoroughly enjoys her meals out with her boys.


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Review from H S (Daughter of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has only been a resident for two weeks so is still settling in and finding things a bit confusing and unsettling. This being the case the staff have been amazing and exceptionally attentive to her, reassuring her and encouraging her to get involved with other residents and the home activities.
Their care, kindness and support of our mum has also reassured and alleviated the stress for my brother and me. From the first day, the staff made us feel welcome and that we mattered.

Reply from Sally Eady, Manager at Orchardhead House Residential Care Home

I am so pleased you are happy with mum's care and placing Mum at Orchardhead, it is our privilege to look after Mum. Regards


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Review from Lynda H (Power of Attorney of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This establishment is run so professionally by a very happy team which creates a lovely warm and friendly atmosphere confirming your loved one is being well cared for. The home always has plenty of wonderful staff to assist with any queries or admin matters. The residents are all immaculately dressed
and the whole building inside and out is exceptionally clean and well-maintained. You can sense the love and devotion given to all the residents making it feel like one big happy home.

Reply from Sally Eady, Manager at Orchardhead House Residential Care Home

Hi, Lynda thank you for your lovely comments we love looking after all our lovely residents and it is so lovely that you are noticing the care and attention. Kind regards.


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Review from Jane B (Niece of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home staff have been very caring and understanding to both the needs of the residents and the family. The activities are varied and obviously enjoyed by the residents. I have recommended the home and will continue to do so.

Reply from Sally Eady, Manager at Orchardhead House Residential Care Home

Hi Jane it is also a pleasure to be there for you all thank you for your kind words. Regards.


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Review from Geoff E (Son of Resident) published on 13 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Orchardhead House is always immaculate and the staff is excellent and caring. I feel my father could not be in a better place and it is a weight off my mind that I know should he need any assistance it is always going to be available.

Reply from Sally Eady, Manager at Orchardhead House Residential Care Home

Geoff, it is our pleasure to look after Dad for you and we are glad you feel at peace with your decision regards.


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Review from Wilma A (Friend of Resident) published on 29 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend moved here recently and already, what a difference. I see that there is real compassion and empathy here. Residents are cared for with respect and dignity. The staff are amazing.

Reply from Sally Eady, Manager at Orchardhead House Residential Care Home

Thank you so much for your kind words. We are over the moon that you already see a difference in just a few weeks. It's our privilege to look after our lovely residents.


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Review from Alan A (Son of Resident) published on 10 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The facility is a superb example of caring for families as they grow older. The staff are absolutely fabulous and they bond very well with the residents and it's obvious that they have their best interests at heart. I would strongly recommend that if you are looking for somewhere for your family you
can pick Orchardhead House Residential Care Home with total confidence.

Reply from Sally Eady, Manager at Orchardhead House Residential Care Home

Thank you so much for your lovely comments, it truly is our privilege to look after your relative. Kindest regards.


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Review from Liz B (Daughter of Resident) published on 2 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Orchardhead House has been a fabulous choice for my mother. It has been a huge relief seeing my mother happy and contented due to the care and kindness of the staff and superb management. We pop in at any time and are welcomed and find my mother well-groomed and contented. She is obviously very fond
of all the staff, and the activities programme keeps all the residents entertained.

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Review from Janet M (Daughter of Resident) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t thank enough the manager and staff of Orchardhead House on all the love, care and compassion they have shown to my mum. It’s been a difficult few days for my family. Mum has been gravely ill but the staff at Orchardhead House have been excellent. The care and compassion shown to both Mum and
the family has been exceptional.
We can’t praise the staff highly enough from the owner to the handyman for his warm, gentle, caring compassion shown to residents.
Orchardhead House Care Home is exceptional with amazing staff who just love their residents.

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Review from William R (Brother of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

One year in my brother is well settled in and feels at home. Staff are caring, considerate, patient and communicated well with residents and visitors. management keeps residents and families well informed of any required changes in practices due to covid. My brother enjoys the good food and appreciates
the offer of a change in menu if what is offered is not suitable. My brother's room is bright, spacious and accommodates his own bed and chair and is clean and tidy. the only negative aspect is not the fault of the management - the lack of communication among male residents. however, the staff make every effort to involve my brother in conversation and banter.

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Review from David K (Nephew of Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We put our aunt in at the height of Covid around February 2021, where she had to isolate for 14 days. The staff made this a seamless exercise (for a difficult situation) as she had come from living on her own independently into a controlled lockdown situation.
Over the last circa two years, we have
been totally satisfied with the niche staff management of her needs, the activities to stimulate her and the dietary considerations.
We have recommended this care home to many people as it is a one-off (which is the way care homes should be) as opposed to other options we could have chosen.

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Review from Joan H (Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first moment, my sister and I walked into the care home, it felt homely and very welcoming.
The staff are very friendly and helpful. The resident is very busy with numerous daily activities. I especially love the live entertainment. Residents up dancing and singing. I think they have a better
social life than I do.
My dad is very well cared for, and he is very happy living there.

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Review from Tricia O (Niece of Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Orchardhead House is an excellent care home. Residents are well looked after, and the staff are so caring and friendly. Lots of activities to keep residents entertained and varied. The home is fresh and lovely decorated. Mealtimes are like a restaurant and all home cooked. We are kept well informed
of what my aunt is doing via photos. If ill, then they keep us informed. I have nothing but praise for this place.

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Review from Morag Y (Daughter of Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As Mum's dementia progressed, the family realised that we could no longer keep her safe at home, and so the difficult decision was made to locate a suitable care home. I visited all the care homes in the area, and Orchardhead stood above all the others with its homely atmosphere, wonderful gardens,
comfortable surroundings and the immense dementia knowledge and experience shown by the friendly caring staff. It was such a relief for the family when Mum was allocated a place, and we haven't looked back. The biggest barrier for her leaving home was going to be missing her cat (who went to live with her sister), but Orchardhead were brilliant in welcoming the cat on his weekly visits, making the transition so much easier. Mum has been a resident for six months now, and she is safe, comfortable and very well entertained. The family really couldn't be any happier with her care, and I would have no hesitation in recommending Orchardhead to others.

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Review from Alison M (Daughter of Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Orchardhead House provides an excellent service to its clients. The residents are well looked after, food and care are fabulous. The activities are organised on a weekly basis and are related to the seasons or celebrations, like the Coronation. It is a very clean home, and most importantly of all, they
respect their clients and have fun with them.

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Current Review Score: 9.9 (9.895)

Overview of Review Score

The Review Score of 9.9 (9.895) out of 10 for Orchardhead House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.895 for Orchardhead House Residential Care Home is calculated as follows: ( (212 Excellents x 5) + (25 Goods x 4) ) ÷ 237 Ratings = 4.895

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Orchardhead House Residential Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 15 Nov 2023

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Frequently Asked Questions about Orchardhead House Residential Care Home

What types of Care is Orchardhead House Residential Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Orchardhead House Residential Care Home provide?

Palliative Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Orchardhead House Residential Care Home have?

There are 32 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Orchardhead House Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Orchardhead House Residential Care Home to the centre of Dunfermline?

3.1 mile(s) as the crow flies, distance by road may be significantly further.