Scoonie House

Windygates Road, Leven KY8 4DP
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9.7 49 Reviews
  • Scoonie House, Leven
Scoonie House is a charming Victorian home sympathetically converted to provide residential care for up to 36 elderly residents providing residential and palliative care on a permanent and short stay basis, trial stays are also available.

Located in a central yet tranquil area in the heart of the seaside village of Leven, the home is ideal for residents wishing to protect their independence, while enjoying the attention of a friendly and professional team of carers and an activities programme that promotes quality physical and emotional health.

All staff are dementia trained and work hard to establish an environment where residents feel safe and respected. This specialist training also extends to the hospitality team and chefs who are able to stimulate senses and increase creativity in the cooking and presentation of food, providing the best possible dining experience for residents living with dementia and or dysphagia.

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Care Provided by Scoonie House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Melanie MacDonald (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Single Rooms with ensuite Wet Room (28)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2001

Funding & Fees Guide for Scoonie House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
  • (these prices are only a guideline, please contact Scoonie House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Scoonie House Reviews (49)

Total of 49, showing 41-49
9.7

Scoonie House has a Review Score of 9.7 (9.676) out of 10, based on 24 reviews in the last 2 years. Over all time Scoonie House has 49 reviews.

Overall Experience

  • 38
  • 11
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Date Published

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Review from I M (Niece of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent
Staff very helpful.

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Review from Irene M (Daughter of Resident) published on 18 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Scoonie House for three years on the 24th January. He likes it as much now as the first day he arrived. Dad is quite content, he said that Christmas and New Year was one of the best he has ever had. He also said that all the staff work very hard to make his life comfortable. My husband
and I think it's a great home, very friendly, very clean and comfortable.

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Review from Marina S (Daughter of Resident) published on 13 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my second review of my mother's care at Scoonie House following yet another respite stay there. The staff are just wonderful to her and she is very happy there. The whole family are delighted about how she has settled to having respite stays at Scoonie House and I am delighted with all aspects
of the service. Having confidence in knowing my mother's needs are being met, allows me to holiday with my grandchildren without any worries about her being upset or difficult (which she can be). I understand that each home is different but for me when I go to Scoonie House, it feels like someone such as my Mum has arrived home as opposed to going to a home. Formality is replaced by a warm welcome. Last time I took her there she was whisked off to join others for lunch - during the short period while I took her bag to her room, she had settled to talking to others at the table to the extent she just offhandedly waved me goodbye. That is what I call a result!

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Review from David S (Son of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum moved into Scoonie House in October 2004. From the first day, the staff treated her with warmth and dignity. She was cared for to a high standard. The management and her team do a wonderful job and I would strongly recommend to people looking for a care home.

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Review from M R (Nephew of Resident) published on 19 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Scoonie is an excellent home with very friendly and helpful staff.
We have just had my aunts 100th birthday at Scoonie organised by a member of staff - a great job and provided organised publicity and visits by councillors.

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Review from Stuart W (Son of Resident) published on 22 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since last review nothing has changed. Still superb, first class staff, caring, conscientious and polite.
Keep us up to date with everything.
I have recommended Scoonie House to several friends and their parents.
No problems or complaints. Dialogue complete and friendly.

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Review from Barbara R (Relative of Resident) published on 19 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A 90th birthday tea party had been arranging for the female resident, but the usual visiting hairdresser to the home was ill and my relative's hair was badly in need of styling for the 'big day'. One of the regular care staff offered her skills and on the morning of the party took time to wash and style
my relative's hair in the home's hairdressing room at no extra charge, even though the end result was every bit as good as that of a professional hairdresser: an illustration of the commitment to care of the staff at Scoonie House.

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Review from Evelyn D (Power of Attorney of Resident) published on 13 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every member of staff assisted in the settling in of our friend, and this was achieved very quickly with their help. It is reassuring that our friend's wellbeing is obviously paramount to them as any health concerns are addressed swiftly and we are updated constantly. The staff are very caring, understanding
and patient with the residents and the excellent rapport they have with them all is evident. They are always so friendly and helpful to us and willingly give their time no matter what is asked of them or how busy they are.

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Review from Robert T (Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks for all my lovely Christmas presents and for making my Christmas special. All the best for 2016.

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Current Review Score: 9.7 (9.676)

Overview of Review Score

The Review Score of 9.7 (9.676) out of 10 for Scoonie House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.676 for Scoonie House is calculated as follows: ( (199 Excellents x 5) + (74 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 281 Ratings = 4.676

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Scoonie House is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 13 Sep 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

Melanie

Melanie Macdonald

Job Title: Manager

Melanie is responsible for the day-to-day running of Scoonie House Care Home. She oversees all activities within the home and ensures the quality of the service and care provided exceeds the standards set by the regulators The Scottish Care Commission. She ensures that residents have the possibility to participate in the day-to-day running of the home to ensure that they get what they need from the home and for the home to ascertain what is important to the residents.


She enjoys developing ways to promote her resident's rights and responsibilities and providing information, advice and support not only to the residents but also to their families and her staff. She arranges stimulating activities and encourages residents to get involved to foster a sense of independence. She creates opportunities for residents to contribute to the local community and access local services giving them a sense of freedom and belonging.


Melanie particularly enjoys the array of daily tasks that are expected of her and spending time with so many different kinds of people. She also understands the importance of developing her own personal learning on a day-to-day basis. With over eleven years of experience at Scoonie, Melanie is more than qualified to look after her residents! She also holds various certificates including food and hygiene and managerial qualifications.


As she has been at Scoonie for so long her invaluable contribution to the home is her vast knowledge and understanding of her home and her residents.


Melanie cites her biggest achievement as not only being present at her niece’s birth but actually participating in it! She was the first person to hold her niece after she delivered her on the sitting room floor!