Fernlea House

19 Wallsgreen Road, Cardenden, Lochgelly KY5 0JF
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9.8 15 Reviews
  • Fernlea House, Lochgelly
Fernlea House Residential Care Home in Cardenden was originally built in the early 1900s, Fernlea House has undergone two major extensions since its conversion into a care home. Despite these expansions, the home retains a warm, homely atmosphere and is regularly redecorated and refurbished to maintain a pleasant and modern living space for residents.

All of the home's public areas, including lounges and dining spaces, are located on the ground floor, offering easy access to the home's beautiful, mature garden areas through patio doors. Bedrooms on the upper floor are accessible via a lift, ensuring all areas are reachable for those with mobility needs.

Nestled at the heart of Cardenden, Fernlea House enjoys close proximity to both the local community and scenic country park walks, providing residents with a peaceful and enriching environment.

In addition to enjoying the surrounding area, residents have ample opportunities for engagement and activity. Regular outings to local shops, shows, and other points of interest are available via the home's minibus. Back at the home, residents can participate in a wide range of activities, from exercise classes to reminiscence sessions, arts and crafts, and games. Live concerts and performances from professional entertainers are also a regular highlight at Fernlea House.

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Care Provided by Fernlea House

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Craig Alderdice (Service Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (36)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Fernlea House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £958
  • (these prices are only a guideline, please contact Fernlea House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • All visitors are required to sign in the fire register in case of a emergency


  • Parking

  • Limited car parking with approximatly 8 spaces, swimming pool car park located next to Fernlea with additional spaces.


Fernlea House Reviews (15)

9.8

Fernlea House has a Review Score of 9.8 (9.802) out of 10, based on 10 reviews in the last 2 years. Over all time Fernlea House has 15 reviews.

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Review from E P (Daughter of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is wonderful! There is a friendly welcoming atmosphere. The carers are most professional very helpful and always willing to assist - no job is too big or too small and always with a smile on their face.the home is efficiently run and kept very clean. The meals are good, varied and good sized
portions. We are happy with our choice of Fernlea House.

Reply from Emily Nash, Administrator at Fernlea House

Thank you for your kind words and taking the time to leave a review.


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Review from Karen P (Daughter of Resident) published on 8 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went into the care home in April 2023. She was well looked after right up until she lost her fight on 27th December. The carers that were finishing their shift on the Tuesday came in to say goodbye to her which was very touching. I would like to say thanks to all the carers for all they do and what
they have to put up with. They are the unsung heroes of the care service and deserve medals for their dedication.

Reply from Emily Nash, Administrator at Fernlea House

Thank you for your kind words, and taking the time to leave a review!


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Review from Shirley-Anne H (Daughter of Resident) published on 4 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is never easy having to see a loved one going to stay in a care home! I have visited a few over the years and we were dreading this journey for Mum.
The whole team at Fernlea are so brilliant, supportive and kind and it makes a very stressful time a much better experience. We are so lucky that Mum
has such a wonderful team of people taking care of her. This gives us peace of mind knowing that Mum is being looked after by such a wonderful group of individuals who always go the extra mile. There is a real sense of community!
Thank you Fernlea.

Reply from Emily Nash, Administrator at Fernlea House

Thank you for your kind words, and for taking the time to leave a review!


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Review from A J (Daughter of Resident) published on 27 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, as the daughter of a resident in Fernlea, I am very happy with the level of care my mother receives. Staff are absolutely fantastic, nothing is too much for them. There is always something going on for the residents. Arts and crafts, outings, singers, themed days etc. The food is fantastic.
A very food variety of food. Again they celebrate all the different occasions and provide the food to complement them too.

Reply from Joan Brown, Interim Service Manager at Fernlea House

Thank you for your kind words and for taking the time to leave a review.


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Review from Elizabeth P (Daughter of Resident) published on 26 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fernlea House is an amazing place. I have visited family and friends in many different care homes over the years, but none that I was entirely satisfied with, until Fernlea.
My mum has been a resident there for just over two years and has received excellent care in all respects. She is always clean,
smart and carefully dressed, which she always likes to be. She has always enjoyed her food and has continued to do so because the food at Fernlea is very good and very well presented.
The staff are incredible and when I say staff, I mean everyone. They are respectful, caring, and compassionate.
A friend visiting with me said,
“I think you must have to pass a kindness test to work here.”
I am always made to feel very welcome.
Thank you to everyone.

Reply from Joan Brown, Service Manager at Fernlea House

Thank you for your kind words and for taking the time to leave a review.


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Review from Valerie A (Daughter of Resident) published on 22 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident in Fernlea House for over two years.
The care she has received is amazing. The staff are patient, compassionate and always take the time to make sure my mum is comfortable and happy.
I am always made to feel very welcome whilst visiting and any questions I have are always
answered honestly and in a caring manner.
There are many different types of jobs within the home, and every one of the staff works hard to maintain a lovely, positive, happy and very clean environment. My mum loves her meals too.
Thank you to everyone at Fernlea House for looking after my mum so well.

Reply from Joan Brown, Interim Service Manager at Fernlea House

Thank you for your kind words and for taking the time to leave a review.


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Review from Lorraine K (Stepdaughter of Resident) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepfather has only been a resident in Fernlea House Care Home for a short period and has already been on several outings. There are also various activities within the home which he is able to participate in.
He has been able to bring furnishings from home and his room is spacious, allowing him
a sitting area within his room to watch TV and accommodate a small fridge and dining table.
The staff are nice and very approachable, allowing him to settle into the home. Any minor concerns we have raised have been dealt with promptly.
Overall, we are very happy with the standard of care he has received. There is a homely atmosphere and we always feel welcome to visit. My stepfather has had several individuals visiting him and we have received positive feedback from them all.

Reply from Joan Brown, Service Manager at Fernlea House

Thank you for your kind words and for taking the time to leave a review.


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Review from Jan R (Daughter of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In 2016, I had to look for a care home for my mum due to dementia. Fernlea was not my first choice, and I had experienced other homes because of other relatives being in care.
Whenever I went there, I was very happy with the cleanliness and how fresh it smelt. In all those years, it has never changed.
Also, the friendliness of the team and how they dealt with their residents assured me this would be the right place for my mum.
I have had no complaints and am still very grateful for how my mum is treated in the home.

Reply from Joan Brown, Service Manager at Fernlea House

Thank you for your kind words and for taking the time to leave a review.


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Review from M P (Friend of Resident) published on 22 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been visiting my life-long friend in Fernlea House Care Home for the past two years she's been there. Since new ownership, I am really impressed by the improvements made, for me especially, the new quiet room where I was able to sit with my friend, decor etc. lovely in her own room, however, windows
are too high for her to see out and see what's going on. Even with dementia, this area was good for us. Thank you for making the care home a lovely place to be.

Reply from Joan Brown, Interim Service Manager at Fernlea House

Thank you for your kind words and for taking the time to leave a review.


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Review from Dorothy K (Sister of Resident) published on 5 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and care have been amazing. My sister, who is a very fussy person, just loves it here. The staff are very caring. Everyone is very friendly and chatty.
Thank you, Fernlea House, for employing such caring staff.

Reply from Joan Brown, Service Manager at Fernlea House

Thank you for your kind words and for taking the time to leave a review.


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Review from D C (Niece of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and feeling of a nice place hits you as soon as you walk in the door. Smells lovely, and the staff is very friendly and welcoming. My aunt is well cared for and has no complaints. I am very confident in leaving her in the home as the staff are second to none; they know her needs and wants.
Lovely place - can't recommend it enough.

Reply from Craig Alderdice, Home Manager at Fernlea House

Thank you for your kind words and for taking the time to leave a review.


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Review from L C (Niece of Resident) published on 18 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff, lovely atmosphere when you go in. Very welcoming when answering the door and phone.

Reply from Craig Alderdice, Home Manager at Fernlea House

Thank you for your kind words and for taking the time to leave a review.


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Review from R S (Daughter of Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had lived at Fernlea House for the past year. From the beginning, all the staff have shown care, compassion and professionalism to my mum and me. Staff take time to get to know the residents and understand their needs. My mum is treated with respect and kindness. There are regular activities
and all residents are encouraged to join in. The chefs provide nutritious, home-cooked meals. My mum is very settled in Fernlea and I can 100% recommend this care home.

Reply from Craig Alderdice, Home Manager at Fernlea House

Thank you for your kind words and for taking the time to leave a review.


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Review from L H (Daughter of Resident) published on 28 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has settled into the care home. With the fantastic support from the care team, my mother is treated with dignity and respect by the team. She enjoys the interaction with staff and other residents as she was isolated in her house due to only having carers popping in 3 times a day for one hour.
She enjoys the activities and will participate with others. She is happy with her meals. I am happy to see she is kept clean and appropriately dressed.

Reply from Craig Alderdice, Home Manager at Fernlea House

Thank you for your kind words and for taking the time to leave a review.


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Review from J.R (Daughter of Resident) published on 15 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing a home for a parent is like choosing a school for your child. You feel bad they need to go into care and you know your decision has to be the right one.


I looked at so many homes and Fernlea was not my first choice but when I visited it, I did not think it was the poshest I had seen , but

straight away I liked how the staff were with the residents.


I have been in homes where they are left to vegetate. At Fernlea mum is taken out in their mini bus for wee trips, she is involved in practical things, making cards, baking, and surprisingly I hear she even joins in the sing songs. They celebrate residents birthdays have entertainment and have a church service once a month where they can request their favourite hymns.


Mum has Alzheimer's and I constantly worried about her before I don't any more. But it's not about me it's all about her and to see her happier and know she feels safe now means a lot, so thank you Fernlea here's one who think you do a great job x


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Current Review Score: 9.8 (9.802)

Overview of Review Score

The Review Score of 9.8 (9.802) out of 10 for Fernlea House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.802 for Fernlea House is calculated as follows: ( (90 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 111 Ratings = 4.802

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fernlea House is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 20 Nov 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Good

(4)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

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Craig Alderdice

Job Title: Service Manager

Joined: 2013

I started working for Kingdom Homes in February 2013 as a Domestic, between 2013 and the beginning of 2020 I had knowledge and experience in a variety of roles within the company and worked my way up to Senior Carer within Methven House Nursing Home, I had also completed my SVQ Level 2 and 3 in Health and Social care and was about to start my PDA, unfortunately, COVID hit and this put my PDA on hold, During COVID people were frightened, my wife did not work as she wanted to stay home and look after our two boys so to makes end meet I picked up extra shifts and supported the home as much as I could. I then heard about deputy manager vacancies to which I applied and became successful.


I was a Deputy Manager for about a year until I applied for the Manager position at Fernlea House, I became the Manager of Fernlea House in October 2021, I went to Methven as the Manager in February 2023 for 9 months however Methven was too big of a home, so I returned to Fernlea as the Manager in November 2023.


Frequently Asked Questions about Fernlea House

What types of Care is Fernlea House registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Fernlea House provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Fernlea House have?

There are 36 Single Rooms.

What are the Facilities & Services at Fernlea House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Fernlea House to the centre of Lochgelly?

2.2 mile(s) as the crow flies, distance by road may be significantly further.