Catalina House

Teaninich, Alness IV17 0UY
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8.1 1 Review
  • Catalina House, Alness
Catalina House Care Centre is located in the coastal town of Alness, north-east of Inverness, and is set within its own extensive grounds.

Catalina House offers the highest standard of care for adults with a range of enduring mental health and neurological conditions.

Staff develop the latest skills and regularly attend training programmes to ensure the delivery of quality care.

There are 28 single bedrooms, all of which have en-suite facilities.

Residents are encouraged to be as independent as possible and to have an optimum level of control over their day to day lives.

Community activities are regularly arranged, whether a simple trip to the hairdresser or a stroll around Alness as well as trips and holidays further afield.

Residents can enjoy an extensive menu of freshly prepared home cooking, and the chef happily caters for special dietary requirements.

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Care Provided by Catalina House

  • Primary Care Categories
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Respite Care
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Schizophrenia
  • Speech Impairment
  • Other Care Provided
  • Independent Living Training
  • Own GP if required

Good to Know

  • Person in charge
  • Glenn Millar (Home Manager)
  • Admission Criteria
    • Local Authority and private referrals.
    • Ages 18+
  • Room Information
    • Single Rooms (28)
    • Single Rooms with ensuite Wet Room (28)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2025
    • Number of floors: 2

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Catalina House is an open mental health facility. Visitors are always welcome and will be warmly greeted at the reception area by a member of the team.


  • Parking

  • Parking is available within the private grounds in Catalina House.


Catalina House Reviews (1)

8.1

Catalina House has a Review Score of 8.1 (8.079) out of 10, based on 1 reviews in the last 2 years. Over all time Catalina House has 1 review.

Overall Experience

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Date Published

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Review from K S (Sister of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited my brother this month, all staff welcoming, helpful and informative. Manager open and communicative as always. Always makes time to chat informally about any concerns or issues. My brother is well, relaxed and has made Catalina House his home, allowing his relatives to have full confidence that
he is where he should be.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.1 (8.079)

Overview of Review Score

The Review Score of 8.1 (8.079) out of 10 for Catalina House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.900 for Catalina House is calculated as follows: ( (9 Excellents x 5) + (1 Goods x 4) ) ÷ 10 Ratings = 4.9

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.179 Points relating to the number of positive Reviews for Catalina House is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6. 1 Positive Reviews ÷ 5.6 = 0.179

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 13 May 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Glenn

Glenn Millar

Job Title: Home Manager

Glenn is our brilliant home manager at Catalina. He is very experienced and passionate about delivering first-class care to all our residents.


Frequently Asked Questions about Catalina House

What types of Care is Catalina House registered for?

Respite Care, Learning Disability, Mental Health Condition, Detention Under Mental Health Act, No Medical Intervention, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Catalina House provide?

Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Catalina House have?

There are 28 Single Rooms.

What are the Facilities & Services at Catalina House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Catalina House to the centre of Alness?

0.1 mile(s) as the crow flies, distance by road may be significantly further.