Kintyre House Care Home

Saltburn, Invergordon IV18 0JX
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9.5 31 Reviews
  • Kintyre House Care Home, Invergordon
Kintyre House is in a beautiful location, with stunning gardens and panoramic views across the Cromarty Firth in the port of Invergordon. But it’s the team which make this feel like a warm, family home. Devoted to enriching the lives of their residents, they create activities and experiences which bring them joy.

The team support their residents to have a very active role to play in how the home is run, with resident ambassadors who do everything from running their own knitting group, to helping out on reception, giving them such a sense of purpose and achievement.

And when you walk through the door you are greeted by the home’s administrator of 26 years, who was a finalist in the Care Champion category of the National Care Awards 2023, for her commitment to championing the residents in their roles as ambassadors.

There are so many activities to enjoy, from flower arranging, dancing and live music, to woodland walks in the neighbouring Saltburn Community Gardens, to which there is direct access from the home’s car park. And in the summer, the residents love to have lunch and afternoon tea in the home’s gardens.

Residents also love to get out and about in the home’s minibus, from pub lunches, to visiting the local beaches and surrounding villages and nearby Shandwick House, with its ostriches, alpacas and peacocks. The residents also like to visit their friends at Sanctuary Care’s nearby care home, for a spot of lunch or live entertainment.

Mealtimes are also a highlight of the day, with home-cooked Scottish cuisine served daily, plus home-baking for afternoon tea.

The bedrooms are all tastefully decorated, many have walk-in wet rooms, while some of the ground floor rooms having direct access to the beautiful gardens.

There are lounge areas to enjoy activities or relax with loved ones, who are welcome to visit at any time. Kintyre House also has a family and friends Facebook group.

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Care Provided by Kintyre House Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Amanda Boden (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (39)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2001
    • Number of floors: 1

Funding & Fees Guide for Kintyre House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,347

  • Our weekly room fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly room fees start from 1347, but may be more. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
  • (these prices are only a guideline, please contact Kintyre House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Friends and family welcome to visit at any time, and get involved in the activities with the community, but Kintyre House asks that meal times are avoided.


  • Parking

  • There is parking on site for visitors.


Kintyre House Care Home Reviews (31)

Total of 31, showing 1-20
9.5

Kintyre House Care Home has a Review Score of 9.5 (9.453) out of 10, based on 8 reviews in the last 2 years. Over all time Kintyre House Care Home has 31 reviews.

Overall Experience

  • 21
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Date Published

31
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8
23

Review from Helen B (Niece of Resident) published on 22 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has lived in Kintyre for a number of years. In that time, she has become increasingly frail and her needs more complex. The staff at Kintyre are caring and compassionate and have adapted how they support my aunt as her needs have changed. They have always responded positively and speedily when
I raised concerns and I can tell from the way her face lights up when carers enter the room that she feels safe, valued and loved by the people around her. The activities on offer vary depending on what the residents enjoy and how they are feeling on that day, but what they have in common is fun and dignity. In the last few weeks, my aunt has been really under the weather, and I will never forget the heartfelt compassion shown by staff. This is what we want for our loved ones - to know that when we are not able to be with them, they are with people who show them love and are there with them when they are at their most vulnerable. It is the staff that makes Kintyre special!

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Review from J M (Daughter of Resident) published on 16 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring staff who always take the time to speak and keep us well informed. Lovely outlook at the home overlooking gardens and the sea.
Home is always clean and tidy and varied entertainment and trips out are provided.

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Review from Angela M (Daughter of Resident) published on 11 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home. Staff are all friendly and very helpful. Plenty of activities to keep the residents occupied. The care my dad receives is above and beyond. Thank you for all you do for my dad. Glad to see he is in good hands.

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Review from G M (Daughter of Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have visited this care home regularly throughout March 2023. The staff are all friendly to me and very caring to my mum, who is a resident, now bedridden. She is checked on regularly, and her position is moved frequently. I couldn't ask for more care for her, and I am very happy with all aspects of
this.

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Review from Janine V (Daughter of Resident) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very warm and welcoming atmosphere. Staff are all wonderful, helpful, friendly and professional. The home is clean and tidy, well-run and managed. My father is well cared for, clean, treated with dignity, respect and love. Very good medical care and attention. Very grateful for Kintyre House Care Home
and every member of staff who works here.

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Review from Gwendoline W (Sister of Resident) published on 27 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is my pleasure and privilege to say this is truly a care home in the true sense of the work and for each and everyone to be so proud of it. All in all, absolutely excellent! What a wonderful example of what a care home should and must be. Every visit is such a great pleasure.
May they all go from
strength to strength. God bless.

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Review from C O (Relative of Resident) published on 22 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my granny-in-law receives at Kintyre, family are always kept in the loop, meals are nice and can cook whatever she may fancy. Always clean and tidy with no unpleasant odours, staff are very friendly and approachable.

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Review from Allan C (Son of Resident) published on 20 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great honest staff, fantastic activities very clean facility good selection of meals and always offering taster menus for families of residents prior to new menu changes. Hairdressing and pedicures are available on a regular basis.

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Review from Wendy K (Daughter of Resident) published on 16 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always make me feel welcome when I visit Mum.
Today I was able to have my lunch with her, lovely fish and chips! Mum said it was lovely to have a member of the family to eat with her, this is something that she misses now she doesn't have her own home.

Reply from Fae Doherty, Senior Marketing Officer at Kintyre House Care Home

Thank you so much for your lovely review - glad you enjoyed the fish and chips! Best wishes.


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Review from G B (Son of Resident) published on 24 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents were admitted into Kintyre House residential care home in August and my family and I have been incredibly impressed by the care and attention that the staff at the home have provided. My mum, unfortunately, passed away in September however the team afforded us great support throughout such
a trying period. Now, my dad has settled well in his new surroundings and enjoys being involved in the daily events that the home arrange. We would really recommend Kintyre House to anyone considering residential care for their loved ones.

Reply from Fae Doherty, Senior Marketing Officer at Kintyre House Care Home

Thank you for taking the time to review our home, it is so appreciated by our team. We're so sorry to hear of the passing of your mum, I am sure she will be missed by the whole team, but it is so reassuring to hear how well your dad has settled in with us at Kintyre House. Best wishes.


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Review from Peter J (Brother of Resident) published on 21 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In the view of myself and my wife, my brother has received excellent care and he feels very much at home. He goes on many outings and the daily games and entertainment is enjoyed by all.
Food is very good and varied and the staff are always polite and helpful.
Cleanliness is always to a very high
standard.

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Review from Alexander F (Son of Resident) published on 20 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Kintyre House for 6 months and thinks he is staying in a hotel, the care he gets is, in my and my 2 sisters' minds, very good. There are no unpleasant odours when you enter the home and it is always scrupulously clean. My father's health is well monitored and if there is a problem
we are always contacted and kept informed.
The staff are all friendly and my wife and I always get a warm welcome when we visit.
My father went to Kintyre House because the care he was getting from his previous care provider was lacking, to say the least, he was left wet for 3 days on 2 occasions when the local social services stepped in and found his placement.
It is with pleasure I would recommend Kintyre House as a safe caring environment for people with Alzheimer's and Dementia, like my 91-year-old father.

Reply from Fae Doherty, Senior Marketing Officer at Kintyre House Care Home

Thank you so much for your kind words about our home and team at Kintyre House Care Home. We are so saddened to hear about your previous experience in care, and we are just so glad that your experience at Kintyre House has been so different. Best wishes.


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Review from Anne M (Resident) published on 8 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy in the care home and the staff are exceptional to me, I enjoy the activities on offer and especially church service on a Sunday when I am able to attend.
I enjoy the meals, I feel that they are alright and alternatives are on offer.
My room has recently been redecorated and I am delighted
with the outcome.

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Review from Rae M (Resident) published on 8 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kintyre is my home, my room is homely and always tidy. I enjoy my meals each day, I am always involved the daily activities and I enjoy socialising with all the other friendly residents.
Staff treat me with respect and always make me smile.

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Review from J L (Daughter of Resident) published on 8 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

The room is a decent size but although it boasts an en suite the shower is not fit for purpose so Dad has to be taken to a communal shower room.
Communication is not great and when concerns are raised they tend to be brushed aside and never fully dealt with.
Staff are friendly but overworked so
unable to cover more than just the bare basics, and even then there are times when the basic care is stretched.

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Review from Charlene B (Daughter of Resident) published on 18 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been amazing with my mum. I’m so grateful for the manager (past and present) and her awesome team, from senior nurses to kitchen staff. Everyone has been so good to my mum and her particular needs, nothing is too much trouble and I feel so comforted knowing she’s being looked after by
these guys. It’s never an easy decision for your loved ones to go into care but all the staff here are fab and so upbeat, even on my mum's more negative days. Thank you to the entire team, there aren’t enough words for how grateful I am.

Reply from Fae Doherty, Senior Marketing Officer at Kintyre House Care Home

Thank you so much for your kind words and wonderful review of our team and the care we provide. Our team will so appreciate it and it's wonderful to hear how comforted you are knowing your mum is safe in our care. Best wishes, Fae.


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Review from P B (Daughter of Resident) published on 4 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a great care home with fantastic carers who do an excellent job with the residents. Well done to you all for all the hard work that you do. My mum has settled in really well here and loves being around all the girls and helping them out doing tasks during the day.

Reply from Fae Doherty, Senior Marketing Officer at Kintyre House Care Home

Thank you so much for taking the time to review our home and for your kind words about our team and the care we provide. It is so appreciated. Best wishes


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Review from L M (Great-Niece of Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very polite staff and very kind towards my Great Aunty. Thank you very much!

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Review from Angie M (Granddaughter of Resident) published on 22 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Polite and friendly staff - grandfather appears settled and in a happy environment.

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Review from Kenneth M (Son of Resident) published on 21 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff members are always friendly and helpful at times of communication. Many thanks, for everyone's assistance.

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Current Review Score: 9.5 (9.453)

Overview of Review Score

The Review Score of 9.5 (9.453) out of 10 for Kintyre House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.677 for Kintyre House Care Home is calculated as follows: ( (66 Excellents x 5) + (24 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 93 Ratings = 4.677

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.776 Points relating to the number of positive Reviews for Kintyre House Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2. 8 Positive Reviews ÷ 8.2 = 0.976

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 1 Oct 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Weak

(2)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Rita

Rita Schofield

Job Title: Administrator

Joined: 1997

Affectionately known as the 'Mother of Kintyre', Rita was shortlisted as a finalist for the Sara Berrio Care Champion Award in the National Care Awards 2023.


Nominated for so many, many reasons, Rita is quite simply inspirational.


She supports our residents to have such an active role to play in the running of their homes, giving them such a sense of pride and belonging.


Rita even volunteers on her days off to take one of our residents shopping.


The support she gives to the families of residents is phenomenal and makes them feel truly part of the home.
When new residents move in, Rita is outside to welcome them as they arrive, helping their loved ones with the bags and settling them into their new bedroom.


Frequently Asked Questions about Kintyre House Care Home

What types of Care is Kintyre House Care Home registered for?

Older Person Care, Dementia, Respite Care & Learning Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Kintyre House Care Home provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Kintyre House Care Home have?

There are 39 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Kintyre House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kintyre House Care Home to the centre of Invergordon?

1.3 mile(s) as the crow flies, distance by road may be significantly further.