Fees are tailored to the individual and are dependant on many factors, exact pricing can be discussed with the care home Manager.
parking available
Haugh House has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time Haugh House has 7 reviews.
Review from F J (Brother of Resident) published on 27 August 2024
Submitted via Postal Card •
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Review from Edward S (Son of Resident) published on 15 November 2023
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Reply from Jo Dickman, Manager at Haugh House
Thank you so much for your kind words, it is really important to us to hear such lovely feedback, we pride ourselves on being able to make a difference in people's lives, focusing on their individual experiences.
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Review from Fiona M (Daughter of Resident) published on 30 May 2023
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Reply from Jo Dickman, Home Manager at Haugh House
Thank you for your feedback. It is a pleasure to support your Mum.
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Review from Peter C (Respite Resident) published on 18 April 2023
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Reply from Jo Dickman, Manager at Haugh House
Thank you so much for your kind comments, it was our pleasure having you stay with us, you are welcome anytime.
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Review from Peter B (Son of Resident) published on 9 March 2023
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Reply from Jo Dickman, Manager at Haugh House
Thank you so much for your kind comments, we take great pride in ensuring our Residents receive the highest possible standard of care and meaningful support, your feedback is important to us.
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Review from Iain M (Son of Resident) published on 30 December 2022
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Reply from Jo Dickman, Manager at Haugh House
Thank you for your kind comments, we appreciate your feedback, it is very important to us.
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Review from R D (Wife of Resident) published on 8 November 2022
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Reply from Jo Dickman, Home Manager at Haugh House
Thank you for your kind review. We are pleased your husband enjoyed his stay at Haugh House, he is welcome anytime.
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The Review Score of 9.3 (9.250) out of 10 for Haugh House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.4 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.875 for Haugh House is calculated as follows: ( (44 Excellents x 5) + (2 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 48 Ratings = 4.875
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.375 Points relating to the number of positive Reviews for Haugh House is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3, which has been reached with 4 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Jun 2023
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Very good
(5) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Care Home Manager
Joined: 2010
Jo has 28 years of experience as a Nurse, having qualified as an RMN (Registered Mental Nurse) in 1994 in Ayrshire & Arran. Jo joined the Mansfield Care team in 2006, working as a Staff Nurse at one of our sister homes in Kilmarnock, Argyll House.
After relocating to Edinburgh in 2010, Jo took on the role of Deputy Charge nurse at Bellville lodge then onto a manager’s role in 2013 and has continued her Managerial career with the Company.
Her passion is promoting independence and supporting people to achieve their full potential. Jo has built a dedicated team of staff, who are highly trained and experienced and share her passion for supporting people to achieve their full potential.
Senior staff are all qualified for SVQ 3 as a minimum and Care staff are qualified for SVQ 2, with All staff being encouraged and supported to improve their learning and development on an individual basis.