Visitors welcome and encouraged to visit.
Visitors have access to a car park with specific car parking designated to Blenham House.
Blenham House has a Review Score of 8.9 (8.878) out of 10, based on 6 reviews in the last 2 years. Over all time Blenham House has 10 reviews.
Review from Lesley S (Daughter of Resident) published on 6 June 2024
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Reply from Julie Kennedy, Marketing Manager at Blenham House
Thank you so much for your lovely feedback - the staff will be delighted to hear this. We are so pleased that you felt the care provided to your mum and your family was so special - and that you enjoyed the fun environment within the home. Best wishes.
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Review from Susan W (Daughter of Resident) published on 23 January 2024
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Reply from Julie Kennedy, Marketing Manager at Blenham House
Thank you very much for providing your feedback on the care that your mum received with us. We aim to provide care that is right for each individual and it is so pleasing to hear your recognition of this.
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Review from Lesley O (Daughter of Resident) published on 7 November 2023
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Reply from Julie Kennedy, Marketing Manager at Blenham House
We are so pleased to hear that your dad was delighted to be with us, to receive a high standard of care to meet his needs. We really appreciate your feedback and for highlighting the nutritious meals, and the support the team extended to your family. Many thanks for taking the time to get in touch.
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Review from Helen P (Daughter of Resident) published on 1 September 2023
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Reply from Julie Kennedy, Manager at Blenham House
Thank you so much for your feedback, and your recommendation for Blenham House. It is so good to hear that your dad was so well looked after, and that you felt so included and welcome as a family.
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Review from Maggie R (Daughter of Resident) published on 1 September 2023
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Reply from Julie Kennedy, Manager at Blenham House
Thank you very much for taking the time to leave a review. We are so pleased that you are happy with the care provided to your mum and that you have noticed an improvement in her health.
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Review from David E (Son-in-law of Resident) published on 14 June 2023
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Reply from Julie Kennedy, Marketing Manager at Blenham House
Thank you so much for taking the time to review the care for your father-in-law. We are so pleased to hear that the care and attention to be of a high standard from the management and all of the team.
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Review from A M (Brother of Resident) published on 22 November 2022
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Reply from Julie Kennedy, Marketing Manager at Blenham House
We really appreciate you taking the time to leave a review about the care provided for your brother. We are so pleased that you feel you have peace of mind. It really helps to listen to residents about their preferred meals, so it is good to know too that this is also working out well.
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Review from Margaret F (Daughter of Resident) published on 1 November 2022
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Reply from Julie Kennedy, Marketing Manager at Blenham House
Thank you very much for your review regarding the care your mother received during her time with us at Blenham House. The team aim to offer such high standards and will therefore be so pleased to hear this feedback.
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Review from F W (Wife of Resident) published on 19 August 2022
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Reply from Julie Kennedy, Marketing Manager at Blenham House
Thank you very much for your review. We have shared this with the team and everyone is so pleased with your recommendation. It is lovely to hear that you are so pleased with the care for your husband and also the ongoing support and communication.
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Review from Ann R (Daughter of Resident) published on 7 November 2019
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Reply from Julie Kennedy, Marketing Manager at Blenham House
Thank you very much for letting us know about the care you feel your mum is receiving at Blenham House. The staff will be delighted to hear this feedback. It is also so pleasing to hear that your mum is settled and enjoying some of the activities.
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The Review Score of 8.9 (8.878) out of 10 for Blenham House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.1 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.778 for Blenham House is calculated as follows: ( (57 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 72 Ratings = 4.778
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.1 Points relating to the number of positive Reviews for Blenham House is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 6 Positive Reviews ÷ 12 = 0.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 May 2024
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Very good
(5) |
How well is care and support planned? |
Very good
(5) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest Reportposted 24 Mar 2025
en-suite single bedroom
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Job Title: Senior Manager
Joined: 2007
I came to Blenham House in 2007 when it was newly opened. It has been a challenge and somewhat of a labour of love to have helped shape it into what we have today – something that would have been impossible without the dedication and hard work of our great staff. I hope (and know) that our Residents and their families feel that this is their home. We try very hard to respect the choices of individuals – which leads to quite a diverse little community here. I know I am doing my job well when I can see lots of smiling faces – both Residents and Staff!
RGN Qualified
Job Title: Operations Manager
Joined: 2002
Margaret has worked as part of the Randolph Hill team for over 20 years. Margaret started as a staff nurse progressing to Deputy Manager, Manager, Senior Manager and has recently taken up her role of Operations Manager.
Job Title: Care Quality Manager
Joined: 2017
RGN qualified in 1994, Jo has worked in care homes since 1999 and now holds additional qualifications of a Pg Dip HSc in Advanced Nursing.
Jo returned to Randolph Hill in 2017, as Deputy Manager, after managing a nursing home in New Zealand for 8 years. Jo was promoted to manager in 2019, then Senior Manager in 2021 and is now Care Quality Manager.