Eagle Lodge

488 Ferry Road, Edinburgh EH5 2DL
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8.8 16 Reviews
  • Eagle Lodge, Edinburgh
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Care Provided by Eagle Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Mari Clark (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Funding & Fees Guide for Eagle Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,232
  • (these prices are only a guideline, please contact Eagle Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
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Eagle Lodge Reviews (16)

8.8

Eagle Lodge has a Review Score of 8.8 (8.766) out of 10, based on 5 reviews in the last 2 years. Over all time Eagle Lodge has 16 reviews.

Overall Experience

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Review from Yvonne C (Daughter of Resident) published on 22 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has a fantastic staff, who are dedicated and go above to provide a caring service to the clients. The relationships built with the staff are second to none. The building itself shows attention to detail with the additional extras the staff provide. The staff also keep good communication
with the family. I really appreciate the effort put in.

Reply from Mari Clark, Home Manager at Eagle Lodge

Thank you for your kind words. We do our best to care for each of our residents in the way that they deserve with love, kindness and respect.


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Review from Brett F (Son of Resident) published on 19 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved into the Care Home in April this year due to health problems. He is being very well looked after and made to feel very welcome by all the staff. The staff are always very helpful in dealing with any enquiries or problems.

Reply from Mari Clark, Home Manager at Eagle Lodge

Thank you, we strive to offer the best we can to all our residents.


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Review from Andy H (Nephew of Resident) published on 19 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle moved into Eagle Lodge care home back in January and we were unsure what to expect. But we are very happy with the care he receives and they are always doing lots of activities and days out. All the staff get on with him and he has a good banter with them.

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Review from Linda B (Daughter of Resident) published on 18 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Eagle Lodge for nearly 4yrs now and she is well looked after the carers are amazing lovely people and I am really grateful for the way my mother is looked after I am kept up to date with what is happening with her always welcomed when I visit the home is clean and comfy and she
is very happy thank you Eagle Lodge

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Review from D H (Son of Resident) published on 18 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my Dad took up residency in Eagle Lodge in April 2023 his care and his life experience, which started in a good place, has continued to grow without losing sight of the essentials. As a result when ask him, he tells us he is happy which only builds our confidence in the staff and the way Eagle
Lodge is run.

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Review from Alistair M (Brother of Resident) published on 9 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was a resident in Eagle Lodge for 5 years until her recent death aged 87.
She spent her later years suffering from dementia, however, the care and attention she received at Eagle Lodge was absolutely superb and helped her to cope with her illness.
The many activities the residents enjoyed
on a daily basis are a testament to how well this home is run with a particular focus on music, hairdressing, and simple activities to keep the residents mentally active.
The first thing I noticed the first time I visited was the absence of any unpleasant smells, my sister's room was always warm and comfortable and well ventilated and spotlessly clean.
Keep up the good work and well done all of you.

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Review from Jim H (Son of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived at Eagle Lodge for nearly two and a half years until she sadly passed away on Easter day. She had dementia and other health issues. I live nearby and visited her almost daily during her time there and was able to see the day-to-day treatment of residents and the overall performance of
the care home in a detailed way.
I cannot overstate how grateful we are to the team at Eagle Lodge for their wonderful care. The uplifting, Salvation Army spiritual emphasis, wonderful care and food combined with a busy and cheerful programme of activities; outings and importantly singing made Mum's stay at Eagle Lodge a pleasure.

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Review from Ellenor W (Daughter of Resident) published on 27 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident in Eagle Lodge for 8 years and the care that she receives is second to none. All staff are approachable and go out of their way to ensure the well being of all residents. When Mum went in we did not expect her to live for long due to conditions that she had but due to the
excellent care she has received she is now approaching her 92nd birthday. As a family, we are also kept informed and we feel 'quite at home' when we visit. Cannot rate high enough.

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Review from Teresa W (Daughter of Resident) published on 6 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was anxious when moving to Eagle Lodge. They helped him settle in and now he loves his new home. He does get frustrated now and then but that's age-related. They go out of their way to please him and he has developed a great relationship with the staff. He recently went to the theatre and cinema
and couldn't wait to share his experience with me. My dad is happy so that makes me very happy.

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Review from E J M (Regular Volunteer) published on 12 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a volunteer, I go along when I can to help with a card making activity. The residents love this and the cards are then sold in the care home to raise funds to provide treats for the residents. We can have a wee sing song while making cards and one lady, who never came down from her room just loves
card making and is an excellent vendor of the cards at the bi-annual fairs held at the care home. It is heartwarming to see how caring and dedicated all staff are and all are welcomed whether visiting briefly or not! If I ever need to go into care, this would be my number 1 choice!

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Review from Janette S (Daughter of Resident) published on 28 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Eagle Lodge is a wonderful place, staffed by caring, empathetic people. When you enter the building it feels like home. Mum has been there for over 2 years and has been very well cared for. I have been made very welcome as a family member. If you are looking for somewhere for an elderly family member,
do consider Eagle Lodge but don't take my word for it, arrange a visit and see for yourself!

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Review from Heather H (Granddaughter of Resident) published on 28 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My papa is very well looked after. Always clean and well fed. Residents are treated with respect. Plenty of activities.

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Review from Jill H (Daughter of Resident) published on 28 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is treated with respect and dignity. Couldn't wish for better staff or surroundings. I have peace of mind knowing how well he is cared for.

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Review from A C (Daughter of Resident) published on 28 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is outstanding they truly care for the residents. My father has changed in that he is more awake and is always presentable. The staff are very helpful.

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Review from Margaret D (Daughter of Resident) published on 28 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't praise this care home highly enough. From management to carers, kitchen staff to cleaners all helpful, caring and go the extra mile. The activities team are second to none and the variety and quality of activities are fantastic.

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Review from Pat W (Daughter of Resident) published on 31 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For the two and a half years until her death aged 99, Eagle Lodge provided exemplary care for my mother. She was well looked after, fed well, enjoyed many activities and outings and, above all, was very happy despite her strong misgivings about going into a care home in the first place. The staff, without
exception, were empathetic, very competent and friendly and kept closely in touch with our family. In fact, they became a second family for my mother. Their end-of-life care after my mother suffered an irrecoverable stroke could not have been better or more dedicated.

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Current Review Score: 8.8 (8.766)

Overview of Review Score

The Review Score of 8.8 (8.766) out of 10 for Eagle Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.552 for Eagle Lodge is calculated as follows: ( (39 Excellents x 5) + (13 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 58 Ratings = 4.552

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.214 Points relating to the number of positive Reviews for Eagle Lodge is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7. 5 Positive Reviews ÷ 7 = 0.714

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 28 Feb 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (2)

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Frequently Asked Questions about Eagle Lodge

What types of Care is Eagle Lodge registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Eagle Lodge provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Eagle Lodge have?

There are 35 Single Rooms.

What are the Facilities & Services at Eagle Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Eagle Lodge to the centre of Edinburgh?

2.1 mile(s) as the crow flies, distance by road may be significantly further.