The fee prices are from £1977, please contact the care home manager to confirm the price depending on the care needs.
Free parking
Marian House has a Review Score of 9.9 (9.910) out of 10, based on 32 reviews in the last 2 years. Over all time Marian House has 34 reviews.
Review from S C (Wife of Resident) published on 25 June 2024
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Reply from Esther Bathgate, Head Of Care at Marian House
Hi, thank you for your wonderful review. I am so pleased that the care home environment, the food, and the staff are pleasant and welcoming. I am also pleased to hear that your husband has settled in well. I will share this review with the staff team at Marian House.
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Review from Stephen W (Husband of Resident) published on 7 June 2024
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Reply from Esther Bathgate, Head Of Care at Marian House
Thank you Stephen for this wonderful feedback. I am happy to hear that your experience of care in Marian House has been exemplary. I will share this feedback with staff in the care home.
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Review from Kay C (Wife of Resident) published on 24 May 2024
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Reply from Esther Bathgate, Head Of Care at Marian House
Thank you so much for this wonderful review. From our viewpoint, we are pleased to be reviewed that the care in Marian House is exceptional and the environment is enjoyed by everyone, service users, families, and other visitors alike. Your kind words and appreciation in this review will shared with the staff and management.
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Review from Susan C (Sister of Resident) published on 20 May 2024
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Reply from Esther Bathgate, Head Of Care at Marian House
Thank you for taking the time to give us such a great review. At viewpoint, we are so delighted that your sister has found a new home where she can be herself and continue to do the little things that bring her joy and maintain her independence at the same time. This feedback will be shared with the staff at Marian House.
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Review from Derek C (Son of Resident) published on 17 May 2024
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Reply from Esther Bathgate, Head Of Care at Marian House
Thank you so much for this wonderful review. I am so pleased to hear of all the good progress that your mother has made since moving into our care. I will share the review with the staff group so that they can see how much their work and dedication is appreciated.
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Review from Shirley M (Daughter of Resident) published on 8 May 2024
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Reply from Esther Bathgate, Head Of Care at Marian House
On behalf of Viewpoint, and all the staff at Marian House, we are so delighted that the care that your mother has experienced has been fantastic. Our mission is to stay at the top of the game ensuring that our service user`s experience of care is next to none. Thank you for this wonderful review.
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Review from Susanna A (Daughter of Resident) published on 1 March 2024
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Reply from Lynne Feeney, Business Support Administrator at Marian House
Thank you for such a lovely review. We are delighted to hear that you have such high praise for Marian House - particularly important for you when you live abroad, to know that your mother is well cared for. Thank you
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Review from Niccy A (Daughter of Resident) published on 18 January 2024
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Reply from Lynne Feeney, Business Support Administrator at Marian House
Thank you for such a lovely review. It's always really nice to hear from family that their relative has settled in well and is enjoying living in Marian House. And good to hear you would recommend it to anyone - we really appreciate that. Thank you.
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Review from J S (Daughter of Resident) published on 15 January 2024
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Reply from Lynne Feeney, Business Support Administrator at Marian House
Thank you so much for such a lovely review. It is good to hear that your mum has settled well and that you are happy with where she is staying and who's caring for her - particularly important at this stage of her life. It's great to hear that our staff make your whole family feel cared for as well. Sounds like you have real peace of mind, thank you.
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Review from E D (Daughter of Resident) published on 12 January 2024
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Reply from Lynne Feeney, Business Support Administrator at Marian House
Thank you for your lovely review. It is so good to hear that your mother is so happy at Marian House and that the family have peace of mind about where she is and who's caring for her. And it's so great to hear that she is able to participate in a lot of the activities and that she enjoys them. Thank you
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Review from B C (Daughter of Resident) published on 5 January 2024
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Reply from Lynne Feeney, Business Support Administrator at Marian House
Thank you for your lovely review. I am so glad to hear that your mother recovered well and was able to return to her own home. We strive to ensure all our residents are treated as individuals so it is heartening to hear you say that is your experience. Many thanks.
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Review from Elaine E (Daughter of Resident) published on 22 December 2023
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Reply from Lynne Feeney, Business Support Administrator at Marian House
Thank you so much for such a glowing review. We strive to provide an excellent service and it is really good to hear that your mother is benefiting from that at Marian House. Our staff are exceptional and they will be delighted to hear how much your mother is enjoying living here. Thank you so much - and we'll keep the afternoon cups of tea coming!
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Review from C O (Daughter of Resident) published on 19 December 2023
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Reply from Lynne Feeney, Business Support Administrator at Marian House
Thank you for your lovely review. So good to hear that your mum is settling in well and enjoying life in Marian House, and delighted to hear she enjoys the company of the pet therapy dog. Thank you.
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Review from Margaret W (Daughter of Resident) published on 19 December 2023
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Reply from Lynne Feeney, Business Support Administrator at Marian House
Thank you for your lovely review. It sounds as if your mum has settled in very well and that's what we like to hear. This is her home now. We do strive to provide an excellent service for our residents and it's so nice to get such lovely positive feedback from the family. We hope your mum continues to enjoy her stay in Marian House. Thank you.
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Review from L R (Daughter of Resident) published on 19 December 2023
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Reply from Lynne Feeney, Business Support Administrator at Marian House
Thank you for such a lovely review. By the sounds of things, your mum has settled in well in Marian House and we're delighted to hear that. We do strive to provide an excellent service for our residents and feedback like this is very important to us. We hope your mum continues to enjoy staying in Marian House. Thanks
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Review from Gordon K (Son of Resident) published on 18 December 2023
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Reply from Lynne Feeney, Business Support Administrator at Marian House
Thank you so much for such a lovely review. It's so good to hear that not only has your mum settled in well, but her quality of life has improved by moving to Marian House. We strive to provide an excellent quality of care so it is very welcome to hear that you feel she has received such good care and that this has provided you with reassurance. Thank you.
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Review from S H (Next of Kin) published on 22 September 2023
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Reply from Lynne Feeney, Business Support Administrator at Marian House
Thank you for your lovely review. We're delighted to hear that you feel this has been such a positive experience. Our aim is to focus on the resident to ensure they are well cared for so it's great to hear that we have exceeded your expectations.
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Review from E M (Resident) assisted by family/friend published on 20 September 2023
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Reply from Lynne Feeney, Business Support Administrator at Marian House
Thank you for the lovely review. It's so nice to receive such positive feedback from someone who is actually living there. We're delighted to hear how much you seem to be enjoying life in the care home. And it's great if your family have peace of mind about your wellbeing. Thank you.
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Review from Phil M (Son of Resident) published on 7 July 2023
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Reply from Lynne Feeney, Business Support Administrator at Marian House
Thank you for your review. It's so good to hear that you feel your mother is well cared for. We do strive to provide the best care we can. It's also lovely to hear you are made to feel welcome whenever you visit, as you should. Thank you.
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Review from Ruth M (Daughter of Resident) published on 6 July 2023
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Reply from Lynne Feeney, Business Support Administrator at Marian House
Thank you for such a lovely review. We really strive in our care homes to provide a good service, and our staff will be delighted to hear about how well you feel we care for your mum at Marian House. The food certainly is very good and we are very fortunate to have such an excellent activities co-ordinator there. It's so good to hear that your mum is still enjoying life at Marian House, 3.5 years after making it her new home. Thank you.
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The Review Score of 9.9 (9.910) out of 10 for Marian House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.910 for Marian House is calculated as follows: ( (344 Excellents x 5) + (32 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 377 Ratings = 4.91
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Marian House is based on 32 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 32 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Nov 2023
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Very good
(5) |
How well is care and support planned? |
Very good
(5) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Care Home Manager
Joined: 2010
Care Home Manager of Marian House.