The fee prices are from £1977, please contact the care home manager to confirm the price depending on the care needs.
Free parking
Marian House has a Review Score of 9.9 (9.910) out of 10, based on 32 reviews in the last 2 years. Over all time Marian House has 34 reviews.
Review from James W (Brother of Resident) published on 5 July 2023
Submitted via Postal Card •
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Reply from Lynne Feeney, Business Support Administrator at Marian House
Thank you for your review. It is good to hear that your sister's needs are being fully met by the staff at Marian House. We do strive to provide a good service to our residents and their families so we are pleased to note that you are happy with the reporting mechanisms we have in place. Thank you.
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Review from Merri S (Wife of Resident) published on 5 July 2023
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Reply from Lynne Feeney, Business Support Administrator at Marian House
What a delight to read your review - thank you. We are so glad to hear that a situation which was causing you such anxiety has been resolved and resolved well, which is what we always strive for. Our staff will be delighted to read about your husband's differing relationships with them all and the pleasure this brings him. Thank you for such lovely words.
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Review from G M (Son of Resident) published on 28 June 2023
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Reply from Lynne Feeney, Business Support Administrator at Marian House
Thank you for such a wonderful review. We are delighted to hear that the care your mum has and continues to receive gives you some peace of mind about her welfare, particularly during some very difficult times with the pandemic. Our staff will very much appreciate your comments. Thank you.
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Review from Liz T (Sister of Resident) published on 28 June 2023
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Reply from Lynne Feeney, Business Support Administrator at Marian House
Thank you for such a lovely review. It's lovely for our staff to hear such positive feedback and we are so glad to hear your sister is happy and feels cared for, as well as enjoying all the activities which are run at Marian House. Thank you.
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Review from Maria W (Daughter of Resident) published on 22 June 2023
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Reply from Lynne Feeney, Business Support Administrator at Marian House
Thank you so much for such a great review. It's good to hear that your mum has been so well cared for and looked after, even when her needs have changed, we are delighted to hear that you would recommend Marian House to others. Many thanks.
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Review from H M (Next of Kin) published on 20 June 2023
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Reply from Lynne Feeney, Business Support Administrator at Marian House
Thank you so much for such a lovely review. It is so good to hear that moving to Marian House has had such a positive impact on your cousin's life. It's amazing to think that this has become the happiest period of her life and that our staff are responsible for helping her have that at this time of her life. Thank you.
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Review from S W (Daughter of Resident) published on 2 June 2023
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Reply from Lynne Feeney, Business Support Administrator at Marian House
Thank you for such a lovely review, which our staff will be delighted to see. We're so glad your mum has benefitted so much from staying at Marian House, and it's good to hear that at a time when your health has not been good, this has provided you with some peace of mind and comfort that she is being so well looked after. Thank you.
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Review from Jane R (Friend of Resident) published on 31 May 2023
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Reply from Lynne Feeney, Business Support Administrator at Marian House
I'm happy to hear that your friend is benefitting from staying with us. It's lovely to receive such positive feedback from friends and relatives. Thank you.
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Review from A M (Daughter of Resident) published on 8 May 2023
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Reply from Asa Kitching, Manager at Marian House
Thank you kindly for the kind words. To hear that the quality of life has improved by the care given in Marian House is the greatest testament received.
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Review from V R (Daughter-in-law of Resident) published on 28 April 2023
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Reply from Asa Kitching, Manager at Marian House
Thank you for the kind words used to describe Marian House.
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Review from Alan T (Husband of Resident) published on 26 April 2023
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Reply from Asa Kitching, Manager at Marian House
Thank you for the kind words and for sharing your experience.
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Review from Jane C (Daughter of Resident) published on 18 April 2023
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Reply from Asa Kitching, Manager at Marian House
Thank you Jane for such lovely comments. The staff team work hard to ensure this is the response that is met on a daily basis.
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Review from Andrew H (Son of Resident) published on 9 April 2021
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Reply from Bianca Culbert, Corporate Support Administrator at Marian House
Thank you so much for taking the time to write t his lovely review. We really enjoy having her here, and her independent personality and impressive crafting and paintings are admired by all staff.
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Review from Ingrid R (Daughter of Resident) published on 28 October 2020
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Reply from Margaret Stewart, Care Home Manager at Marian House
Thank you so much for taking the time to write this lovely review. Your mum was well-loved and respected by all the staff in Marian House and is much missed by all. We fondly remember how she kept us on our toes and used to reminisce with our depute about faraway places.
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The Review Score of 9.9 (9.910) out of 10 for Marian House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.910 for Marian House is calculated as follows: ( (344 Excellents x 5) + (32 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 377 Ratings = 4.91
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Marian House is based on 32 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 32 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Nov 2023
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Very good
(5) |
How well is care and support planned? |
Very good
(5) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Care Home Manager
Joined: 2010
Care Home Manager of Marian House.