Fees are reviewed annually and, residents are given a minimum of one month’s notice of any change in the level of their room fees. Fees include providing staff to deliver 24 hour care and other services such as all meals and snacks, cleaning, in-house laundry services, maintenance of the building and running costs such as heating, lighting and, redecoration. Provision and replacement of furnishings and purchase of equipment such as hoists, stand aids etc. Fees do not include hairdressing, chiropody, optician or dentistry services.
Coronavirus (COVID-19) Information
Spring Gardens is open for visitors to come and view the home face-to-face. There are visitor protocols in place to keep everyone safe. If wishing to arrange a viewing, please get in touch to book an appointment. The welfare, safety and happiness of each resident, staff and visitor is the home's number one priority. In response to the COVID-19 pandemic, the additional stringent measures are constantly reviewed to ensure the home continue to meet Government and Public Health guidance, for everyone’s safety and well being, whilst continuing to offer a homely, comfortable and happy place to live.
Spring Gardens has no on site parking however, ample parking on John Street, Pittville Street or the surrounding streets also a drop off area at the side entrance of the home, this is located in John Street Lane West.
Over all time Spring Gardens has 6 reviews.
Review from R S (Daughter of Resident) published on 6 January 2023
Submitted via Website •
Report
Reply from Carole Bravin, Operations Director at Spring Gardens
Thank you for taking the time to leave us such a fantastic review! Our resident's well-being is our main priority, and it is great to hear that you are so pleased with the quality of our care. Our staff are committed to providing the best possible care experience for all our residents, and it is very rewarding to have their efforts recognised. We will pass on your kind comments to the whole team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jude N (Wife of Resident) published on 31 May 2022
Submitted via Website •
Report
Reply from Carole Bravin, Operations Director at Spring Gardens
Thank you for your glowing review; it has been a pleasure to get to know you both.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N S (Son of Resident) published on 23 March 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A C (Daughter of Resident) published on 27 February 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H K (Daughter of Resident) published on 25 February 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Fiona m (Daughter of Resident) published on 8 April 2017
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Date: 12 Aug 2024
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Excellent
(6) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
There are no Team Members posted yet