Ardnahein Care

10 Glenmorag Avenue, Dunoon PA23 7LG
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9.9 58 Reviews
  • Ardnahein Care, Dunoon
Set in the glorious West Bay of Dunoon, Ardnahein Care commands breath-taking views over the River Clyde enjoyed by residents from bedrooms, lounges, and gardens.

Ardnahein Care is a home from home, with great facilities and a highly qualified, experienced and friendly care team. The Staff deliver a continuous high standard of care and support and companionship around the clock for residents in a comfortable, safe environment.

Ardnahein introduce and call themselves family, they all take pride within the home and surroundings the vibe as you walk through the door is an instant welcome and you will notice immediately how much of hearty and homely home Ardnahein actually is.

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Care Provided by Ardnahein Care

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Ardnahein Care Ltd
  • Person in charge
  • Grace Middleton (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Ardnahein Care

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £1,400
    • Self-Funded Residential Dementia Care £1,400 – £1,400
    • RESPITE Self-Funded Residential Care £1,400 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,398 – £1,400

  • Any further fees such as use of the hairdresser, toiletries purchased from ourselves, the tuck shop and other sundries will be added onto the fee at the end of the allocated month
  • (these prices are only a guideline, please contact Ardnahein Care to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Ardnahein welcomes visitors throughout the day, they do try to have restricted food times twice a day so that residents can enjoy their meals, but all visitors are informed and of these two times.


  • Parking

  • Street Parking, there is also a public car park situated at front that can be used


Ardnahein Care Reviews (58)

Total of 58, showing 1-20
9.9

Ardnahein Care has a Review Score of 9.9 (9.885) out of 10, based on 29 reviews in the last 2 years. Over all time Ardnahein Care has 58 reviews.

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Review from T O (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The interaction between the staff and the residents is genuinely caring. They make sure that the people in their care are thoughtfully looked after and every effort is made to maintain their connections to the world outside and past lives as memories and physical strength diminish. Pamper days; quizzes;
visits to church, the pantomime and the botanical garden; singalongs; visits by baby groups, primary school children, therapy animals, dancers and gymnasts; all ensure the residents maintain links with their local community - and it with them. This is a happy home for our elderly loved ones.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for your lovely kind review. It is great to see that families recognise the activities and engagement within Ardnahein and will print this off and show to our staff.


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Review from Brendan M (Nephew of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I visited this care home on the 10th of January 2025 to see our aunt on her 103rd birthday. We found the overall experience excellent and the staff were most obliging. It is very reassuring to know our aunt is in such capable hands. I have only rated things pertaining to our visit.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for your lovely feedback and we look forward to many more visits.


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Review from Lindsay F (Daughter of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot say how impressed we have been with Ardnahein Care since the day Mum arrived. The staff are amazing and their level of care, kindness and support to Mum is exceptional! In my opinion, I would say that Ardnahein Care is more a home from home for Mum and we as a family feel very grateful to the
staff for all their kind care and support!

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for taking the time to give such lovely feedback. We are truly blessed to have wonderful families and loved ones who support and recognize Ardnaheins's Ethos.


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Review from Christine C (Daughter-in-law of Resident) published on 7 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleasant, clean, and friendly. Staff are excellent, helpful and caring.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for your lovely feedback. I will ensure that all our staff see this wonderful review.


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Review from David M (Nephew of Resident) published on 7 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been a resident since June 2024 as he was no longer able to cope with stairs due to lack of mobility. He was initially concerned how he would adapt and cope after living on his own for 13 years. He has settled in quickly, knows all the staff by their first name, has gained weight and is
much more positive in his outlook. As someone who has never participated in family games at Christmas, he is participating in all the wonderful activities that two particular members of staff dream up and is always the first to volunteer for any new experience. I knew from previous experience 2015 - 2020 how good the home was but the whole experience is even better than it was five years ago. My uncle is happy, we are happy and so are all his many visitors and social media followers.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Many thanks for the lovely feedback given. I will pass on to all our staff for the recognition they fully deserve.


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Review from A K (Son of Resident) published on 24 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff work hard and take pride in their work and do their best to make the home welcoming and homely. A safe environment, clean and hygienic. There are lots of activities and events for residents to join in with. All staff treat residents with great respect.

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Review from J C (Son of Resident) published on 24 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother was taken into care here, her life has taken a turn for the better. The staff have made her feel welcome and have got to know her well. Family have also been made to feel very welcome and the open visitor policy makes it easier to visit Mum.

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Review from Steven C (Son of Resident) published on 24 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All I can comment on is what I have seen up until now. All looks excellent.

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Review from Sylvia M (Great-Niece of Resident) published on 14 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were very welcoming and attentive. As a family member, I was told to feel at home as it was my aunt's home. I love seeing the activities offered.

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Review from M H (Niece of Resident) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Went to visit my Auntie and was so happy to see her so relaxed and settled.
The staff do an amazing job making sure she is happy and comfortable.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for taking the time to review us. We appreciate the feedback.


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Review from M H (Nephew of Resident) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming care home with happy and stimulated residents.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for taking the time to review us. We appreciate the feedback.


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Review from G M (Friend of Resident) published on 20 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was in seeing a friend and have to say the difference in the care home is unbelievable.
In all areas of the home, I can say it is excellent in every way.

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Review from A C (Daughter of Resident) published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident in Ardnahein in August 2024. The staff are fantastic, nothing is too much and they encourage all residents to join in the many and varied activities. The food is second to none with plenty of choice. My mother has settled very quickly and is happier than I have seen her for
a long time.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for taking the time to review us and for the lovely feedback. We do have a magnificent team here at Ardnahein. It is a pleasure to have your mum staying with us.


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Review from E O (Niece of Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my aunt has received from the wonderful staff at Ardnahein has been exemplary. They have looked after her with great kindness and with humour and treated her like a real individual. I have felt confident that my aunt was in very good, safe, and tender hands. Thank you to all the staff.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for taking the time to review us and for the lovely feedback. We do have a magnificent team here at Ardnahein. It was a pleasure to have your Aunt stay with us and has left many memories for us all to chuckle at.


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Review from J R (Niece of Resident) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent place, friendly staff, clean and welcoming.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for taking the time to review us and the lovely feedback. We really do have a magnificent team here at Ardnahein.


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Review from I S (Niece of Resident) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very kind staff.
Know a lot about my family.
Take time to talk.
Clean room/facilities.
Nice garden.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for taking the time to review us and the lovely feedback. We really do have a magnificent team here at Ardnahein.


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Review from George M (Relative of Resident) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall great facility well run with lots of activities for residents. Outside gardens provide pleasant space for relaxation and involvement in garden tasks.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for taking the time to review us and the lovely feedback. We really do have a magnificent team here at Ardnahein.


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Review from Alan F (Son-in-law of Resident) published on 18 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ardnahein Care rightly deserves its recent rating as being in Scotland's top twenty homes. Staff need to be particularly commended for their caring attitude - on camera and off.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for taking the time to review us and the lovely feedback. We really do have a magnificent team here at Ardnahein.


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Review from Robert M (Husband of Resident) published on 21 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home from home. The staff are just lovely with my wife, the setting is very homely and the food is outstanding. There are multiple and varied daily activities that include all the residents. We are very happy with all aspects of the home and care being received. Was invited down for Christmas dinner,
which was a nice inclusive touch.

Reply from Grace Middleton, Home Manager at Ardnahein Care

We thank you kindly for your review and are delighted that you find it a home-from-home experience. This is our aim and goal.


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Review from Chrissie H (Daughter of Resident) published on 13 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Ardnahein Care are very caring and compassionate, they always make residents and visitors very welcome. The residents have a whole range of activities, so something to suit everyone. The food is extremely good and well presented and there is always something available. I'm so glad my mum
ended up here. She felt at home, loved the staff and was very happy. It's a wonderful place.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for your kind review we truly are humbled and appreciate your feedback.


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Current Review Score: 9.9 (9.885)

Overview of Review Score

The Review Score of 9.9 (9.885) out of 10 for Ardnahein Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.885 for Ardnahein Care is calculated as follows: ( (299 Excellents x 5) + (39 Goods x 4) ) ÷ 338 Ratings = 4.885

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ardnahein Care is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 8 Nov 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Very good

(5)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Top 20 Care Homes Scotland 2023

Recipient: Ardnahein Care

Date: Tuesday 28 Feb 2023 More details

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Frequently Asked Questions about Ardnahein Care

What types of Care is Ardnahein Care registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ardnahein Care provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Ardnahein Care have?

There are 28 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Ardnahein Care?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ardnahein Care to the centre of Dunoon?

0.5 mile(s) as the crow flies, distance by road may be significantly further.