Ardnahein Care

10 Glenmorag Avenue, Dunoon PA23 7LG
Submit a Review
9.9 58 Reviews
  • Ardnahein Care, Dunoon
Set in the glorious West Bay of Dunoon, Ardnahein Care commands breath-taking views over the River Clyde enjoyed by residents from bedrooms, lounges, and gardens.

Ardnahein Care is a home from home, with great facilities and a highly qualified, experienced and friendly care team. The Staff deliver a continuous high standard of care and support and companionship around the clock for residents in a comfortable, safe environment.

Ardnahein introduce and call themselves family, they all take pride within the home and surroundings the vibe as you walk through the door is an instant welcome and you will notice immediately how much of hearty and homely home Ardnahein actually is.

Show Ardnahein Care on the Map

Care Provided by Ardnahein Care

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Ardnahein Care Ltd
  • Person in charge
  • Grace Middleton (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Ardnahein Care

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £1,400
    • Self-Funded Residential Dementia Care £1,400 – £1,400
    • RESPITE Self-Funded Residential Care £1,400 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,398 – £1,400

  • Any further fees such as use of the hairdresser, toiletries purchased from ourselves, the tuck shop and other sundries will be added onto the fee at the end of the allocated month
  • (these prices are only a guideline, please contact Ardnahein Care to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Ardnahein welcomes visitors throughout the day, they do try to have restricted food times twice a day so that residents can enjoy their meals, but all visitors are informed and of these two times.


  • Parking

  • Street Parking, there is also a public car park situated at front that can be used


Ardnahein Care Reviews (58)

Total of 58, showing 21-40
9.9

Ardnahein Care has a Review Score of 9.9 (9.885) out of 10, based on 29 reviews in the last 2 years. Over all time Ardnahein Care has 58 reviews.

Overall Experience

  • 47
  • 11
  • 0
  • 0
  • 0

Date Published

58
11
17
29
29

Review from Louisa H (Daughter of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ardnahein Care is a lovely, cost, homely place. The staff are all cheery, helpful professionals. The facilities are spotlessly clean and home-like with no "rest home", urine odour.
I live in New Zealand and having seen Mum settled into such a nice place, I can go back to New Zealand and have no more
worries about how she is coping.
A great, wee place and I appreciate the staff so much.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for taking the time to review us. We will continue to ensure it is home from home and look forward to seeing you here again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lorraine F (Great-Niece of Resident) published on 5 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend or praise Ardnahein highly enough. The physical, emotional and social care provided at Ardnahein is exceptional, with staff consistently meeting the high standards and expectations of management. The physical environment is always improving, and the team take time to ensure residents
really do feel at home. There are interesting and exciting activities on a daily basis alongside a range of celebrations each month to recognise important dates/events such as St. Andrew’s Day, Remembrance Day etc, which keeps residents enthusiastic and motivated. My great-aunt is nearly 102 years old, and I am so happy that we found Ardnahein to ensure her last few years are as joyous and adventurous as the rest of her life!

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you so much for your amazing review. We are always looking for events and dates that we can celebrate; we do love an excuse for a party. Your great-aunt is very much a big part of the Ardnahein family and is always first to get involved in the activities, no matter what it is!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M W (Daughter of Resident) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum moved to Ardnahein in Spring 2021 after falling and breaking her hip. Due to Covid, it was very difficult to choose a care home for Mum as everything had to be done by telephone. The manager couldn't have been more helpful and was able to give us full confidence that Mum would be well looked
after and cared for. This has been the case since day one, and Mum is very much part of the Ardnahein family. I can't thank them enough for all they do.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Many thanks for your kind review. We will continue to provide exceptional service, and your mum and you will always be a big part of the Ardnahein family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Charles P (Nephew of Resident) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has been in Ardnahein for almost a year now, and her condition has improved immensely since joining your care home. She remains bright and happy and enjoys the activities the home provides.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Many thanks for your kind review, and we will continue to achieve as many person-centred activities.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rhona G (Niece of Resident) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly aunt had to go into care when her sister passed away. The care she received at Ardnahein Care, Dunoon, was exceptional. She had a very nice, bright room and was encouraged to personalise it as she liked. The staff took time to get to know her and make sure that she settled in comfortably.
Residents had access to lovely, homely lounges with various activities provided from quizzes and games to afternoon tea, movies, outings and exercise. Residents also had outdoor space and gardens where produce was grown to use in the kitchen. A daily menu was on display with a fantastic choice of meals and puddings - food was cooked on the premises and was beautifully presented. Friends and relatives are made more than welcome and are kept up to date with Facebook posts and photographs. I could not recommend this home highly enough and would have no hesitation in recommending to anyone who is considering full-time care.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Many thanks for your kind feedback. It was an absolute pleasure having auntie part of the Ardnahein family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Louise B (Daughter of Resident) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home goes above and beyond. The staff are extremely helpful and the manager always comes out of the office to say hello and give me an update on Mum's condition. The junior staff are always upbeat and very chatty and tell me about what Mum has been doing and the conversations they have with
her. Her room is spotless and the food looks amazing with a daily menu published. Lots of entertainment is provided daily.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for your review. It has always been a pleasure looking after Mum and we can safely say we all looked forward to you and the family visiting us here at Ardnahein.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anne P (Daughter of Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has received the best of everything since she arrived at Ardnahein Care, staff are so kind and have helped her so much adjusting to her life in care. Can't say a negative thing about the care and help she has been given. Thank you all!

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for your kind feedback, we will continue, strive to make it home from home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Vivien R (Daughter of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was a resident of Ardnahein Care from admission after a lengthy stay in hospital in December 2022 and has been cared for in a way I can’t rate highly enough. Every staff member has been welcoming, kind, informative, caring and professional in every aspect of my Mums care. The attention, stimulation
and conversation with residents is second to none. I’ve been amazed at the high level and standards of care and kindness. My mum was always clean, dressed in her own clean clothes and allowed to choose what she wanted to do without being made or forced to participate in activities. Instead, she was gently encouraged and then allowed to participate to the point she wanted to. All residents are treated with respect and not as patients. The staff are exceptional at every level. Activities from simple stimulation with a bat and balloon to guest singers, musicians etc keep everyone’s interest and are well thought out and executed. Ardnahein Care is an exceptional home.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Wow! A big thank you for your lovely feedback. Mum touched many hearts and I will certainly share this with the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D A (Friend of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very welcoming and friendly. They do a coffee afternoon where all are welcome to come along, to interact with the residents. We enjoy visiting.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for your feedback and look forward to seeing you again at your next visit.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Moira M (Resident) assisted by family/friend published on 14 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel safe, lovely views of River Clyde. Lots of things to do - the Burns Day piper, bingo and coffee mornings with a lovely cake. Always good food.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for your lovely review. We will continue to keep up our various activities and will continue with our afternoons with tasty home baking.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Thomas P (Son-in-law of Resident) published on 20 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is a frail lady of 97 years who has vascular dementia. She has frequent falls and therefore needs attentive care. On admittance, she was recovering from a fall. She did not adapt well to the two previous care homes we had to use for respite care. In contrast, she has made friends and
settled in well at Ardnahein. The staff are friendly, helpful and attentive to her needs and there is always something going on to stimulate her. My wife and I have joined her for lunch and were impressed by the presentation/quality/and variety of the food. We had an admin problem one Sunday and the care manager came to work on her day off to solve the problem. A plus point is her frequent falls are now infrequent. I have had experience with relatives of 6 care homes and this is the best.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thanks so much for your lovely review, we really appreciate positive feedback and will continue to work to our high standards. And look forward to your next visit.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda D (Daughter of Resident) published on 20 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was cared for in Ardnahein, she died peacefully there. The staff were very kind to mum and our family, despite Mum having complex needs and at times, some challenging behaviour, they never faltered. We were kept informed of everything that was going on for Mum and the level of communication was
excellent. The food was to a very high standard and Mum was kept so well entertained, there was never a dull moment. I could name members of staff that I would like to offer gratitude to, but there are just so many and without exception, they were all great at what they did.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you so much for a lovely review, this is very much appreciated. We would like to take this time to thank you for all the continued support you still give us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Diane W (Niece of Resident) published on 17 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As usual lots of activities taking place aimed at meeting the needs of all residents and many festive celebrations including Christmas Jumper Day. A lovely, family atmosphere where everyone - staff and residents - seem to know and care for each other in a safe environment.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you so much for a lovely review, it is very much appreciated. And we hope to continue to see you at our coffee afternoons and other events that are upcoming over the next few months.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J M (Regular Volunteer) published on 6 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great home and deserve all the recognition its gets from Dunoon and further especially being on television. That was very impressive and all the staff are friendly and the manager is just amazing. I am shocked what she has done to the care home and it has impacted Dunoon as a community as well as the
school in the surrounding area.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Patricia R (Daughter of Resident) published on 28 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ardnahein Care home is a comfortable home-from-home. The staff, carers, management, catering, cleaning, etc, are all kind and caring. There is always some activity going on in the afternoons, and residents are encouraged to participate. I cannot express how grateful I am that my mother is here and happy.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Many thanks for taking the time to leave a review and we will continue to thrive on our home from home feel, within Ardnahein.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Scarlett M (Friend of Resident) published on 13 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I attend the weekly coffee mornings at the home regularly.
On every visit, I have found the home full of happy staff and residents. The home is warm, clean and always bustling with chat and laughter. The staff are always welcoming and clearly have their resident's best interests at heart. The activities
they do with the residents always look so fun and entertaining. The food served always looks wonderful too. I very much enjoy my visits and plan to continue coming as long as they will have me!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R D (Friend of Resident) published on 24 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent in every way.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C D (Friend of Resident) published on 24 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first impression of this care home was how friendly and welcoming the staff are. Our friend has nothing but praise for this home. He said the food is 5 star and plenty of it.
our friend was not very well at all when he moved in and it's lovely to see him looking so well and back to his old self.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G G (Daughter of Resident) published on 10 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy to know my mum is being well looked after and encouraged to be independent.
She has improved massively physically, in her own home she was catheterised, bed-ridden, spoon-fed and alone. She is none of the above now, she takes part in activities, is in a wheelchair but, best of all, is taken
outdoors which she loves.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Glenn S (Son of Resident) published on 2 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the care at the home, both the administration and the actual care workers. I can see there is a genuine respect for my Dad in the way carers ask him to do things rather than telling him to do things. There is an overall concern for his well-being and attention to his condition
as it gets worse. It is very good to see and feel from the staff.

Reply from Grace Middleton, Home Manager at Ardnahein Care

Thank you for your review, it is much appreciated. We look forward to welcoming relatives again very soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.885)

Overview of Review Score

The Review Score of 9.9 (9.885) out of 10 for Ardnahein Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.885 for Ardnahein Care is calculated as follows: ( (299 Excellents x 5) + (39 Goods x 4) ) ÷ 338 Ratings = 4.885

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ardnahein Care is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 8 Nov 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Very good

(5)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet