Kintyre Care Home Reviews (31)
Kintyre Care Home has a Review Score of 8.1 (8.132) out of 10, based on 1 reviews in the last 2 years. Over all time Kintyre Care Home has 31 reviews.
Review from Jane M (Wife of Resident) published on 8 February 2017
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Overall Experience
4.0 out of 5
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Review from Alastair W (Resident) assisted by family/friend published on 7 February 2017
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Overall Experience
4.0 out of 5
He felt the quality of the food had deteriorated and that some of the staff lacked compassion at times.
However, overall everything was, on the whole satisfactory.
Reply from HC-One, Careline Team at Kintyre Care Home
Thank you for taking your time to offer your feedback, we are pleased that you are on the whole quite happy.
We at Kintyre strive to give the kindest care possible and take on board your comments.
The home manager and head cook meet regularly, your comments regarding food will be discussed at their next meeting.
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Review from M M (Resident) assisted by family/friend published on 26 January 2017
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Overall Experience
4.0 out of 5
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Review from Donald R (Resident) published on 17 October 2016
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Overall Experience
4.0 out of 5
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Review from Muriel M (Resident) published on 12 October 2016
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Overall Experience
5.0 out of 5
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Review from Mary S (Resident) published on 21 June 2016
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Overall Experience
5.0 out of 5
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Review from Dulcie W (Resident) published on 1 June 2016
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Overall Experience
4.0 out of 5
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Review from David B (Resident) published on 6 January 2016
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Overall Experience
5.0 out of 5
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Review from John M (Resident) published on 2 October 2015
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Overall Experience
5.0 out of 5
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Review from George M (Resident) published on 15 September 2015
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Overall Experience
4.0 out of 5
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Review from Catherine C (Daughter of Resident) published on 1 September 2015
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Overall Experience
3.0 out of 5
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Overview of Review Score
The Review Score of 8.1 (8.132) out of 10 for Kintyre Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Kintyre Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.132 Points relating to the number of positive Reviews for Kintyre Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6. 1 Positive Reviews ÷ 7.6 = 0.132
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.