Kincaid House

Oakfield Terrace, Greenock PA15 2AH
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9.6 47 Reviews
  • Kincaid House, Greenock
Kincaid House is located within one of the finest locations in Inverclyde, with stunning views of the river Clyde and the mountains beyond.

The home was completed in January 2009 and the state-of-the-art residence exceeds all current care standards.

Accommodation comprises single-occupancy rooms, all with full en-suite showering facilities.

Although Kincaid House is a larger home, it is divided into three smaller units. All of these have an informal, warm and welcoming atmosphere. It even has a dedicated unit for people living with dementia.

Care packages are tailored to the individual to meet their own particular needs, and families are involved in decision making.

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Care Provided by Kincaid House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 90 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Anne Gardner (Home Manager)
  • Admission Criteria
    • Private and Local Authority
    • Ages 65+
  • Room Information
    • Single Rooms (90)
    • Single Rooms with ensuite Wet Room (90)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for Kincaid House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,563
    • Self-Funded Residential Dementia Care from £1,563
    • Self-Funded Nursing Care from £1,563
    • Self-Funded Nursing Dementia Care from £1,561
    • RESPITE Self-Funded Residential Care from £1,563
    • RESPITE Self-Funded Residential Dementia Care from £1,563
    • RESPITE Self-Funded Nursing Care from £1,563
    • RESPITE Self-Funded Nursing Dementia Care from £1,563

  • Please enquire for the latest pricing.
  • (these prices are only a guideline, please contact Kincaid House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home welcome visits from families and friends. The home welcomes visits from pets, such as dogs. All visitors need to sign in for Fire Safety.


  • Parking

  • Parking at the front of the building.


Kincaid House Reviews (47)

Total of 47, showing 41-47
9.6

Kincaid House has a Review Score of 9.6 (9.582) out of 10, based on 21 reviews in the last 2 years. Over all time Kincaid House has 47 reviews.

Overall Experience

  • 32
  • 15
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Date Published

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Review from B M (Niece of Resident) published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at Kincaid fully involve family and service users within the review. They are respectful and open to family/service users' ideas and views and put them into practice as far as they are able to.


Staff within all parts of the care home are very friendly and relate well to my aunt and also to

their family. All people and dogs are made welcome.

Reply from Barbara Lawson, Home Manager at Kincaid House

Thank you for taking the time to review us, much appreciated. We are glad you are all made welcome, this is important to us and that you are fully involved in all aspects of her care.


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Review from Susan C (Daughter of Resident) published on 16 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in the care of Kincaid House for two years.


The dementia nursing expertise in Waverley is impressive and the overall environment promotes empathy, trust and excellent care. The care and support that dad receives there is very much person-centred, dad is treated with respect and

dignity, his needs are very well understood.


As a family, we have really appreciated the progressive and inclusive attitude to care at Kincaid House. The staff help us to feel part of dad’s support team and their communication is excellent; from the regular relatives’ meetings to the day-to-day approachability and friendliness of all the staff, we are always made to feel welcome.


Thanks to all the team at Kincaid House.


Reply from Barbara Lawson, Home Manager at Kincaid House

Thank you for sharing your experiences and am glad you feel so welcome in the home. This is important to us.


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Review from M G M (Daughter of Resident) published on 6 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the standards, care and attention which my mother has been receiving in Kincaid House for over a year now.


The building is relaxed, modern, bright and well maintained. The staff are pleasant, caring and attentive. Management is always on hand to answer questions or for

me to impart information concerning my mother.


They have been proactive on occasion - actually noticing when intervention has been necessary and for that, I am extremely grateful. Regular reviews with our family always take place. I am absolutely satisfied that my mum's well-being and security is in excellent hands.


A huge thanks to all at Kincaid House, Greenock.


Reply from Barbara Lawson, Home Manager at Kincaid House

Thank you for this review. It is great to hear your views and that you are so happy with the care being provided.


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Review from Allison H (Daughter of Resident) published on 6 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is currently a resident in Waverly Unit. As a family, we are very happy with the care and attention she receives. The atmosphere is warm and welcoming and it is heartening to see regular activities going on with residents regardless of their ability to engage. The unit affords space for residents
to wander as they please (important for my mum who is very confused but likes to walk) and flexibility as to where they take their meals. We feel reassured that she is cared for and is safe. The staff keep us up to date with any problems and overall do a sterling job. Thank You!

Reply from Barbara Lawson, Home Manager at Kincaid House

We are delighted with your review and thank you for taking the time to submit it. We will pass on your comments to our staff and we do agree that they do "a sterling job"!


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Review from Colin M (Son of Resident) published on 5 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Kincaid House since September 2015. I can honestly say that my mother loves the staff and her ‘wee room’ as she calls it. She is extremely comfortable and receives first class care. All of this care gives my family a great piece of mind to see mum as happy. The interaction
with the staff and mum is fun to watch and listen to. They go out their way to keep mum and all residents as busy and as active as possible. Given that mum is fast approaching 97!


Kincaid House nursing home receives top marks from myself, my family, but most importantly, my mother.


Reply from Barbara Lawson, Home Manager at Kincaid House

We appreciate you taking the time to provide this review. Your Mum amazes me and continues to bring good fun and humour to our day!


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Review from Isobel A (Daughter of Resident) published on 3 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My late mother has been a resident in Kincaid House since October 2012. She died in their loving care on 19th September this year on her 90th birthday.


The care she received over these years was excellent in every way. She was unsettled at first but quickly became comfortable and contented. She suffered

from dementia and paranoia and the staff were always kind to her. Her room was always clean, warm and comfortable. An excellent care home!

Reply from Barbara Lawson, Home Manager at Kincaid House

Thank you for your review, especially at this sad and difficult time. It was a pleasure to have your Mum at Kincaid House for all these years. She was great fun, loved company and had many a laugh with the staff over the years! She is missed by all!


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Review from Dorothy M (Daughter of Resident) published on 3 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot rate the care provided to my mum highly enough. The staff were so sensitive, caring and responsive, whilst ensuring dignity was preserved at all times. But more than that, they cared about every member of the family, always taking time to make sure that everyone was alright. We may only have
been here a short time, but they made the experience of reaching the end of the road as supported and easy at it is possible. I cannot thank them enough for caring the way they do.

Reply from Barbara Lawson, Home Manager at Kincaid House

It was a pleasure to be able to provide care for your mum over this time and we are reassured that your experiences were so positive. Providing care at this time is vitally important to us and we enjoyed spending with you all and getting to know her.


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Current Review Score: 9.6 (9.582)

Overview of Review Score

The Review Score of 9.6 (9.582) out of 10 for Kincaid House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.582 for Kincaid House is calculated as follows: ( (157 Excellents x 5) + (81 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 249 Ratings = 4.582

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kincaid House is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 28 Jun 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (1)

Anne

Anne Gardner

Job Title: Care Home Manager

Anne previously held the position of deputy manager at Kincaid and has almost 15 years of experience in the care sector. In her role, she oversees the management of the home, including ensuring that staff provide the highest quality care for residents.


Anne joined Meallmore in 2020 as deputy manager of Belleaire Care Home in Greenock, before moving to Kincaid later that year. A trained nurse, she has a strong background in private sector care and developed her career from a nurse into a management position in a care home in Paisley.