Open visiting with protected meal times being considered.
Free on site parking
Larkfield View Care Centre has a Review Score of 9.1 (9.139) out of 10, based on 8 reviews in the last 2 years. Over all time Larkfield View Care Centre has 83 reviews.
Review from B M (Daughter of Resident) published on 3 January 2025
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Reply from Emily Nash, Administrator at Larkfield View Care Centre
Thank you for your kind words and for taking the time to leave a review, it is much appreciated.
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Review from James M (Son of Resident) published on 23 May 2024
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Review from Scott M (Son of Resident) published on 23 May 2024
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Review from Paul G (Son-in-law of Resident) published on 12 March 2024
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Reply from Emily Nash, Administrator at Larkfield View Care Centre
Thank you for your kind words and for taking the time to leave a review.
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Review from P M (Daughter of Resident) published on 28 July 2023
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Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre
Thank you for your kind words and for taking the time to leave a review.
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Review from A S (Daughter of Resident) published on 17 April 2023
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Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre
Thank you for your kind words and for taking the time to leave a review.
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Review from William C (Son of Resident) published on 17 April 2023
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My wife, daughter and I are so grateful to the staff in Larkfield for all their wonderful efforts and care that they continue to show my mum.
Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre
Thank you for your kind words and for taking the time to leave a review.
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Review from A S (Son of Resident) published on 24 March 2023
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Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre
Thank you for your kind words and for taking the time to leave a review.
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Review from Caroline A (Niece of Resident) published on 5 January 2023
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Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre
Thank you for your kind words and for taking the time to leave a review.
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Review from Irene G (Daughter of Resident) published on 7 December 2022
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Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre
Thank you for your kind words and for taking the time to leave a review.
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Review from S G (Daughter of Resident) published on 28 November 2022
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Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre
Thank you for your kind words and for taking the time to leave a review.
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Review from C B (Daughter of Resident) published on 18 November 2022
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Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre
Thank you for your kind words and for taking the time to leave a review.
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Review from C G (Son of Resident) published on 30 June 2022
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Reply from Elsie MacLennan, Home Manager at Larkfield View Care Centre
Thank you for your kind words and for taking the time to leave a review.
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Review from Dorothy L (Daughter of Resident) published on 29 June 2022
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Reply from Elsie MacLennan, Home Manager at Larkfield View Care Centre
Thank you for your kind words and for taking the time to leave a review.
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Review from Anne L (Wife of Resident) published on 6 June 2022
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Reply from Elsie MacLennan, Home Manager at Larkfield View Care Centre
Thank you for your kind words and for taking the time to leave a review.
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Review from L L (Daughter of Resident) published on 2 March 2022
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Reply from Elsie, Service Manager at Larkfield View Care Centre
Thank you for taking the time to write a review. Your comments have been taken on board, and we will happily talk this through with you when next in the home.
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Review from Margaret M (Wife of Resident) published on 11 March 2021
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Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre
Thank you for your kind words and for taking the time to leave a review.
Kind Regards, Elsie.
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Review from Julie S (Daughter of Resident) published on 9 March 2021
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Reply from Elsie Maclennan, Service Manager at Larkfield View Care Centre
Thank you very much for your kind words and for taking the time to leave a review.
Kind Regards, Elsie.
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Review from Kara S (Granddaughter of Resident) published on 8 March 2021
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Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre
Thank you for your kind words and for taking the time to leave a review.
Kind Regards, Elsie.
Facilities
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Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Review from Marion L (Wife of Resident) published on 15 February 2021
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Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre
Thank you for your kind words and for taking the time to leave a review. Kind Regards.
Facilities
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Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
The Review Score of 9.1 (9.139) out of 10 for Larkfield View Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.2 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.895 for Larkfield View Care Centre is calculated as follows: ( (86 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 95 Ratings = 4.895
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.244 Points relating to the number of positive Reviews for Larkfield View Care Centre is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 8 Positive Reviews ÷ 18 = 0.444
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 29 Oct 2024
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Service Manager
Joined: 2012
Elsie has over 20 years experience working for the NHS providing care and support to both younger adults with a physical disability and older adults within an assessment and rehabilitation unit. During this time she was also a part time lecturer at Reid Kerr College teaching basic nursing skills.
Elsie joined the private sector 14 years ago where she managed a care home, which was recognised for the quality of care delivered and achieving excellent grades from the Care Commission. She joined the Team at Larkfield View in December 2012 as Service Manager.