Larkfield View Care Centre

207 Burns Road, Greenock PA16 0PR
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9.1 83 Reviews
  • Larkfield View Care Centre, Greenock
Larkfield View Care Home is situated in a fantastic location close to the town of Greenock and the picturesque Gourock seafront. The purpose-built home is equipped to provide nursing care to residents over the age of 65 and for those with dementia-related conditions.

All 90 bedrooms have bright and spacious single bed accommodation with en-suite facilities for privacy and convenience. In addition, each unit within the home has its own lounge and dining facilities where residents can enjoy home cooked meals and afternoon tea with family and friends.

The home runs a varied activities programme, which includes some fantastic day trips and a yearly holiday to Largs; the charming seaside resort on the west coast of Scotland.

Peace and quiet can also be enjoyed in the attractive terraced courtyard and sensory garden area surrounding the home.

Elsie MacLennan, the Service Manager at Larkfield View recently won the ''Care Home Registered Manager of the Year" for the North West region at the Great British Care Awards 2017, and is also through to the 2018 National Finals.

Fees at Larkfield View will depend on the needs of the prospective resident, but more information can be provided by the Service Manager in the home.

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Care Provided by Larkfield View Care Centre

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 90 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Elsie McLennan (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (90)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2006
    • Last Refurbishment: 2020
    • Number of floors: 3

Funding & Fees Guide for Larkfield View Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £734 – £967
  • (these prices are only a guideline, please contact Larkfield View Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting with protected meal times being considered.


  • Parking

  • Free on site parking


Larkfield View Care Centre Reviews (83)

Total of 83, showing 41-60
9.1

Larkfield View Care Centre has a Review Score of 9.1 (9.139) out of 10, based on 8 reviews in the last 2 years. Over all time Larkfield View Care Centre has 83 reviews.

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Review from David M (Son of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Emergency respite was provided to my mum after her flat was flooded. From the outset, my mother was made to feel most welcome. Staff were friendly, professional and made every effort to ensure my mother's needs were met.
I was provided with a telephone number for the home to provide contact and all
enquiries have been answered in full and promptly.
My mother tells me she loves the food and would like to come back to Larkfield View if she has to have respite in the future.

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Review from M M (Daughter of Resident) published on 20 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in this care home for 2 years now, everything is good. Food could do with having more variety as it's the same every week. Staff are amazing. The decor is nice but the dining room is very dated and needs to be freshened up. The carpet in the corridor needs to be renewed as it has worn
out and looks terrible. Other than this, it's a great, clean, friendly home. No concerns whatsoever.

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Review from Margaret C (Resident) published on 18 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff and great care from them all.

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Review from John M (Son-in-law of Resident) published on 12 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We find all aspects of Larkfield View to be professional, inclusive, well run, friendly approachable staff, excellent attention to detail in every aspect. Residents all seem happy and very well cared for at all times. We are made welcome at every visit at any time of the day or night. And are most impressed
with the personal care of our known resident.

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Review from Joan R (Daughter of Resident) published on 8 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

No one wants to put their loved ones into care. But despite the excellent services and care my mum received, the day came she needed 24/7 supervision and was no longer safe in her own home.
Nearly 7 years on and I am delighted to say that Larkfield View was definitely the right decision for my mum.
She has not only had the excellent medical care and attention she requires, but has so much fun meeting new friends, and taking part in all the activities and day trips provided by the excellent staff.
Larkfield View Care Centre is one big family, run by excellent staff who take pride in their vocation! No matter the job title, the staff here work together as a team, and show great patience and dignity towards all their residents.

Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre

Dear Joan, thank you so much for your kind words about Larkfield View and for taking the time to leave a review, it's truly appreciated.


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Review from Marion G (Daughter of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home has provided high-quality care for my mother since March 2017. The staff are committed, friendly and helpful in supporting both mum and visitors. Mum has settled well and I have seen improvements in her well-being, health and general demeanour. She enjoys the company of others and liked
the meals served. I am very happy with the level of care provided.

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Review from Susan K (Daughter-in-law of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has settled in really well here. She's happy and looks well cared for. I can't believe the change in her. She's enjoying the food and especially the company of staff and entertainment. We really appreciate everything the staff are doing. Thanks for everything!!!!

Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre

Dear Susan, thank you for your kind words, we are pleased to hear that you are happy with the care provided at Larkfield View.


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Review from Margaret O (Niece of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Due to a family bereavement, it was advised that we should consider our aunt for a nursing home due to advanced stages of dementia.
Our family have peace of mind knowing our aunt is well cared for by highly experienced staff from management right through the chain of employees. I have no hesitation
in recommending this home to others and have every confidence that your loved ones will be well looked after.

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Review from Judith B (Daughter of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad is happy, content and well looked after. He enjoys playing the piano and this is accommodated within the unit.


He has his own things around him to remind him of the things he used to do.


The care home ensures he interacts with others and cares very well for his needs.


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Review from Jaqueline B (Mother of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After losing my dad, I was unable to look after mum due to a decline in her dementia. I can't thank the staff enough for all the support shown to not only mum but also me. Mum has come on heeps since being here all thanks to a wonderful staff team.


Don't know where I'd have been without you all.


God

bless.

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Review from Graham M (Son of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have nothing but praise for the staff and management of this care home! It is a difficult task to look after so many residents with various forms of dementia and mobility problems. The staff members appointed to the personal care of my mother do a magnificent job, with love, understanding and devotion
- a fact that helps to put my mind at ease!

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Review from Sheila C (Daughter of Resident) published on 22 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Larkfield View Care Centre since 2008. In my experience with all staff over the years of care for Mum, I have not come up against any problems. Staff are always polite and friendly. They make me and my family feel very welcome at all times. I am always informed if Mum
is not well whether its a chest infection or other medical problems. The doctor is phoned promptly. I am happy with Mum's care in Larkfield View. My father was also in the home and the same applied to Dad, who is now no longer with us.

Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre

Dear Sheila, thank you for your kind words about Larkfield View, we are pleased that you are happy with the care and support provided at the home.


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Review from Emma C (Granddaughter of Resident) published on 22 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nana has been a resident now for 11 years at Larkfield Care Centre and feels very comfortable in her home, surrounds and continuity of staff. Over the years Nana has had and still receives excellent care, love and attention. My experience overall is excellent and I am happy with Nana's care and have
recommended to other family and friends.

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Review from Ann S (Friend of Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Find Larkfield View a very pleasant and friendly place. Carers etc always so helpful.

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Review from Patrick K (Son of Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was assessed at her house. She was made to feel completely at ease. She was allowed to talk and express herself.
She was admitted and was made welcome by all. She has settled in and is very happy with her surroundings. Overall, myself and family are very happy with how well she is being treated
and we are completely relieved ar how she has settled in.

Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre

Dear Patrick, thank you for your kind words about the home, we are pleased to hear you are happy with the care and service provided.


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Review from Robert C (Husband of Resident) assisted by family/friend published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care home, excellent staff who go above and beyond for my wife. Very friendly and make you feel content that my wife is in good hands.

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Review from Susan B (Daughter of Resident) published on 30 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Larkfield View were taking the residents away to Craig Tara for a few days, my mum was to go, but the staff decided that it might have unsettled my mum. My sister and I were not happy with this decision and took my mum away for 3 nights instead but stayed for only 2 as mum was so unsettled. As a result,
we realised that the staff were right. My mum was not happy in a strange place and just wanted to get home to Larkfield View, her home. The manager and all the staff are just fabulous. A lesson to listen to the professionals, they know best.

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Review from Irene F (Daughter of Resident) published on 12 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in Larkfield View for the past couple of months. I have found all staff to be helpful, courteous and caring. I am at the home every day at various times, therefore meeting a number of staff. Leaving my Mum in care was a very stressful thing but was made easier knowing she is being well
cared for.

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Review from G S (Grandson of Resident) published on 10 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facilities available to let us host a birthday party for my gran.

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Review from Paul S (Son of Resident) published on 10 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Home is always clean and presentable. Staff are excellent.

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Current Review Score: 9.1 (9.139)

Overview of Review Score

The Review Score of 9.1 (9.139) out of 10 for Larkfield View Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.895 for Larkfield View Care Centre is calculated as follows: ( (86 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 95 Ratings = 4.895

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.244 Points relating to the number of positive Reviews for Larkfield View Care Centre is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 8 Positive Reviews ÷ 18 = 0.444

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 29 Oct 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (1)

Elsie

Elsie MacLennan

Job Title: Service Manager

Joined: 2012

Elsie has over 20 years experience working for the NHS providing care and support to both younger adults with a physical disability and older adults within an assessment and rehabilitation unit. During this time she was also a part time lecturer at Reid Kerr College teaching basic nursing skills.


Elsie joined the private sector 14 years ago where she managed a care home, which was recognised for the quality of care delivered and achieving excellent grades from the Care Commission. She joined the Team at Larkfield View in December 2012 as Service Manager.