Open visiting with protected meal times being considered.
Free on site parking
Larkfield View Care Centre has a Review Score of 9.1 (9.139) out of 10, based on 8 reviews in the last 2 years. Over all time Larkfield View Care Centre has 83 reviews.
Review from Ronnie (Husband of Resident) published on 3 April 2016
Submitted via Postal Card •
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Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre
Thank you for your kind words Ronnie.
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Treated with Dignity
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Value for Money
Review from Anne (Daughter of Resident) published on 3 April 2016
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Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre
Thank you Annie for you kind words. We are currently addressing staffing issues, so we are sure you will see improvements in the near future.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kimberley C (Granddaughter of Resident) published on 31 March 2016
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Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre
Thank you for your kind words Kimberley
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.1 (9.139) out of 10 for Larkfield View Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.2 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.895 for Larkfield View Care Centre is calculated as follows: ( (86 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 95 Ratings = 4.895
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.244 Points relating to the number of positive Reviews for Larkfield View Care Centre is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 8 Positive Reviews ÷ 18 = 0.444
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 29 Oct 2024
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Service Manager
Joined: 2012
Elsie has over 20 years experience working for the NHS providing care and support to both younger adults with a physical disability and older adults within an assessment and rehabilitation unit. During this time she was also a part time lecturer at Reid Kerr College teaching basic nursing skills.
Elsie joined the private sector 14 years ago where she managed a care home, which was recognised for the quality of care delivered and achieving excellent grades from the Care Commission. She joined the Team at Larkfield View in December 2012 as Service Manager.