Westlea

Donnies Brae, Barrhead, Glasgow G78 3PT
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10 Reviews
  • Westlea, Glasgow
Westlea is a beautiful purpose-built home located in a lovely semi-rural location between Barrhead and Neilston.

The home provides care of the very highest standard and enjoys an excellent reputation locally. Each of the 51 bedrooms has full private facilities as well as open outlooks.

The spectacular entrance atrium fills the home with natural light and the dining room, complete with American oak floors and hardwood finishes, leads directly out into the sensory garden.

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Care Provided by Westlea

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 55 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Joanne Ward (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting policy.


  • Parking

  • Free on-site parking.


Westlea Reviews (10)

Over all time Westlea has 10 reviews.

Overall Experience

  • 6
  • 4
  • 0
  • 0
  • 0

Date Published

10
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10

Review from Andrew M (Son of Resident) published on 31 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was a resident in Westlea from July 2021 until she passed away in late December 2022.
She was always an independent lady so it took a wee while for her to settle but she was eventually very happy. The staff were always very helpful and approachable and contacted us frequently.

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Review from Eddie W (Son of Resident) published on 1 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family member is in the home at the moment. I am so impressed with the fact that they have managed to keep the home COVID free throughout the pandemic. It's wonderful to know my mum is safe and well. Communication has been great and my mum looks well looked after. Well done to all the staff.

Reply from John Beaton, Owner at Westlea

The manager and the staff have worked very hard to keep Westlea COVID free over the last year and really appreciate your comments. Everyone is hoping that now that all residents and staff have been vaccinated things will be back to normal soon.


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Review from David P (Power of Attorney of Resident) published on 22 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It took my mother a bit of time to settle at Westlea. Understandable. With the care and patience shown by the staff, she is now well settled in and taking part in activities. Her family are all satisfied with the level of care she is receiving. The Westlea staff are also very good at communicating with
me if there are any issues they feel they need to bring to my attention. I have also had several issues I needed clarification on with the home's remit and a team member in your Glasgow office has been extremely helpful in this regard.

Reply from John Beaton, Owner at Westlea

Thank you for submitting such a positive review.
Your comments are much appreciated at a difficult time.


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Review from David M (Son of Resident) published on 15 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In particular, the staff in the care home are attentive, caring, friendly and efficient. The accommodation itself is spacious and functional and the decor is pleasant.

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Review from Sandra G (Daughter of Resident) published on 15 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think my mother's review is coming up soon. I am very happy with the care she receives. She has deteriorated quite a bit in the last year and needs a lot of help. She is kept clean and tidy and is treated with respect.

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Review from J W (Son of Resident) published on 3 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found the staff at Westlea to be approachable and committed to providing good care for their residents.
The staff always try to involve residents in all activities.
My mother has been a resident at Westlea for over six years and in my opinion, has been well cared for.

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Review from A T (Daughter of Resident) published on 3 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is well cared for and always clean and comfortable with good support from the staff.
It gives me peace of mind.

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Review from Scott M (Grandson of Resident) published on 21 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been consistently impressed by the standard of care at Westlea and by the hard-working professional attitude of the staff. The requests we have made have been dealt with well.
I was very trepidacious about having to use the services of a care home. Westlea's excellent standards have more than
assured my fears.

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Review from Douglas C (Son of Resident) published on 27 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found Westlea to be a very good care home. The staff are friendly and I'm content my Mother is being well cared for. The home itself is bright and modern and I have noted that there seems to be a rolling program of re-decoration and internal improvements/repairs.


I would have given Westlea

a 5 star review apart from one thing. There is only one lift which can be busy at meal times and very occasionally it's out of service. Such a shame that a 2nd lift wasn't included in the design of an otherwise excellent care home.

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Review from David M (Son of Resident) published on 10 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well run care home with excellent staff and activities for the residents. Rooms are good and general standard is high.

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Overview of Review Score

Performance

Care Inspectorate (CI) Rating

Date: 23 Mar 2023

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Very good

(5)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Westlea

What types of Care is Westlea registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Westlea provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Westlea have?

There are 47 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Westlea?

Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Westlea to the centre of Glasgow?

7.8 mile(s) as the crow flies, distance by road may be significantly further.