Ailsa Lodge Care Home

21 Erskine Ferry Road, Bishopton PA7 5PP
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9.7 49 Reviews
  • Ailsa Lodge Care Home, Bishopton
Ailsa Lodge is a Bishopton care home that is registered for the needs of up to thirty-seven service users, who receive personalised care packages and have their individual tastes and freedoms respected.

The accommodation has been purpose-built for care purposes, making it ideal both for the practice of efficient services and for a comfortable and homely living atmosphere.

Residents enjoy en-suite bedrooms, with loved ones made to feel welcome by carers upon visiting, as well as pleasant gardens and a satisfying food menu.

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Care Provided by Ailsa Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Pauline Perratt (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (22)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2010
    • Number of floors: 2

Funding & Fees Guide for Ailsa Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £1,400
    • Self-Funded Residential Dementia Care £1,400 – £1,400
    • RESPITE Self-Funded Residential Care £1,400 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,400
  • (these prices are only a guideline, please contact Ailsa Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • The home has it's own private car park right out front which can take around 10-12 vehicles


Ailsa Lodge Care Home Reviews (49)

Total of 49, showing 1-20
9.7

Ailsa Lodge Care Home has a Review Score of 9.7 (9.732) out of 10, based on 19 reviews in the last 2 years. Over all time Ailsa Lodge Care Home has 49 reviews.

Overall Experience

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Review from A W (Daughter of Resident) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I continue to be very happy with the loving care and attention shown to my mother by all Alisa Lodge staff. They have created a caring environment around all the residents and encourage them to take part in all activities and also to make friends with those around them.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Thank you for your kind review I will pass your lovely comments on to the team. Regards.


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Review from Scott D (Son of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for several years. Excellent care for my mother, caring staff and great facilities. There are also lots of activities to keep them occupied as much as possible. Can recommend them.

Reply from Alan Twigg, Regional Manager at Ailsa Lodge Care Home

Thank you for your kinds words and review. It's great to hear you recognise the activities in the home. We have worked closely with residents and our activity staff to tailor activities around individual likes and dislikes. We will pass on the feedback to the team.


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Review from Lynsey M (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is receiving an excellent level of care, support and attention at Alisa Lodge. The staff are loving and caring and go beyond and above to ensure the comfort and security of my mum's wellbeing and health.
Staff are professional but also approachable and helpful.
My mum is very happy there.
It's a proper home from home for her.
Thank you for all that you do.
As Power of Attorney for my mum, this bestows on me a great weight of responsibility that I do not take lightly. The fact that my mum is receiving a high quality of living there, especially at this stage in her life, gives me great peace of mind. I would recommend Ailsa Lodge Care Home to anyone considering residential care for their loved ones.

Reply from Alan Twigg, Regional Manager at Ailsa Lodge Care Home

Thank you for your review, I am glad to hear that your mum is receiving an excellent level of care and support and you feel this is a home from home. We will pass your feedback to the team.


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Review from S R (Daughter-in-law of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After only a few weeks my mother-in-law was transformed. She started to put on weight and showed more interest in her environment. After six months she looked ten years younger and is so much brighter. It's a joy to see. All of this was achieved by the staff at Ailsa Lodge.
They are caring and attentive
and, most importantly, fun to be with.
The home itself is welcoming, having a cheerful atmosphere. Relatives are welcomed and staff deal with a variety of problems. We have had both legal and health issues, all handled brilliantly by the staff.
We sleep easy at night.

Reply from Alan Twigg, Regional Manager at Ailsa Lodge Care Home

Thank you for your review and how your mother-in-law looks ten years younger. It's a great testament to the care and support the staff provide to our residents. We will pass this feedback on to the team.


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Review from S C (Daughter of Resident) published on 25 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Ailsa Lodge for 4 years and has advanced vascular dementia. He is very well cared for by an excellent, experienced team and we have no concerns about his welfare or safety. The staff keep us updated with any health concerns and are very attentive to my father's needs
and they make us so welcome when we visit. The home is located in a country setting with an enclosed garden which is lovely to walk around when the weather permits. The home is very comfortable and welcoming for residents and their visitors.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Many thanks for the lovely review and happy you have mentioned your dad is well cared for by an excellent experienced team.


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Review from L B (Daughter of Resident) published on 24 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After our mum passed away, we had to look for a care home for my dad. We looked at several in the area, and all I can say is Ailsa Lodge stood out a mile. The day we went to view it, all I could say was "It doesn't smell like a care home" which is a big thing for me. My dad has been there for just over
3 months now, the transition from home was very easy, and the staff are all lovely and helpful. My dad walks about all day, and the staff never walk passed him without having a conversation. He keeps them on their toes. It is a very friendly place and we are made welcome when visiting. It's like one big family. We are so happy we picked Ailsa Lodge, it gives us the peace of mind that our dad is safe, being looked after and happy.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Thank you for your kind comments I am happy that the transition from home you have found easy and that dad is safe and being looked after.


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Review from K M (Daughter of Resident) published on 24 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and exceptional staff. My mum has been well looked after for the last five years. The surroundings are very pleasant and very clean. The staff are very informative regarding my mum's care. Situated in lovely surroundings.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Thank you for your review and that you have said your mum is receiving excellent care and being well looked after. I will pass your comments on to the team.


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Review from J B (Daughter of Resident) published on 23 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the midst of recently losing my mother and needing my father to be safe and secure in a home due to me residing at a distance the care home manager and staff made looking for care street free and provided a placement based on prioritising need, safety and security for my father.
The pre-assessment
was stress-free and the transition, the team made was smooth. Thank you.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Hello, many thanks for your kind words, and I am happy we were able to offer a stress-free transition for your father into Ailsa Lodge. Kind Regards.


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Review from Shirley S (Sister of Resident) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is amazing the home is amazing as are the staff. He settled really well and is happy.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Hello, many thanks for taking the time to review Ailsa Lodge and I am happy you feel your brother has settled in really well and is happy. Kind Regards


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Review from C T (Wife of Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in this facility for two years now. His progressive Alzheimer's means he has virtually no capacity and is now immobile. The staff treat him in a caring way, and also myself and my family. The carers have a very difficult job, and I admire how they manage to keep cheerful.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Thank you for your review and that you are happy with our care delivery for your husband. Regards.


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Review from M M (Niece of Resident) published on 7 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always been happy with the care and attention my aunt has received while she has been staying in Ailsa Lodge. The staff have always been kind and caring. The place is well-maintained and clean.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Thank you for your review, and I am pleased you are happy with the care delivery for your aunt. Kind regards.


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Review from A W (Daughter of Resident) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident of Ailsa Lodge for just over a year. I have to say the whole experience of him moving to a care home was very stressful, but the staff at Ailsa were able to put me at ease and I feel he is in good hands. From the first day I visited, there was a 'buzz' and friendly atmosphere
about the place. All staff from carers to cleaners to management really do seem to provide 'care' and not just assistance to complete tasks as I experienced when my dad had care at home. It really gives peace of mind to know that he is being well looked after and there is always someone on hand if he is in any distress. My dad enjoys the bus trips that the home put on during the spring/summer period and is looking forward to these again.
I would have no hesitation in recommending the care home to anyone considering it for their loved one.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Thank you for your lovely review, I am glad we were able to make you feel at ease when your dad moved in. It is nice to hear that Dad enjoys the outings and we look forward to them starting again shortly. Kind regards.


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Review from Jean R (Daughter of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ailsa Lodge is a great care home. My dad has been there for 2 years now and has been very well cared for. The staff are all very friendly. Would recommend this care home. The activities are very good and also they take them on outings to different places. It gives myself and sister peace of mind to
know that he is being well looked after.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Hello, thank you so much for your lovely review and we are very happy that you have peace of mind that your relative is being well looked after. Kind regards, Manager.


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Review from Craig H (Son of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has settled in well and her needs are met. The staff are friendly and approachable when I visit and know my mum, which is important to me. The staff keep me updated with events, and I am happy I made the decision to have my mum live at Ailsa Lodge.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Hello, thank you for your lovely review, and we are happy you feel you have made the right decision for your mum to live at Ailsa Lodge. Kind Regards.


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Review from Derek B (Sister-in-law of Resident) published on 19 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On entering the care home, the smell of food was quite noticeable and a good start. Then I was met by the young lady at the front desk - she was a star. If we needed or wanted anything - no problem, she was great.
Management was the same, just superb.
Five stars all-round.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Hello and thank you for your lovely comments. Your relative has settled in so quickly, and it is a pleasure to support them. Regards.


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Review from A M (Daughter of Resident) published on 19 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are brilliant, they do a fantastic job - (all staff in every department).
Laundry is still an issue - clothes missing and residents wearing someone else's clothes.
Overall, everything is good.
Many thanks to all staff.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Hello, thank you for taking the time to review us. As you probably are aware we have been working very hard to resolve this matter and will continue to do so. I appreciate your patience on this matter. Regards.


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Review from M S (Daughter of Resident) published on 5 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank staff enough for the care provided for my mum. Everyone within the home talks to me about my mum and from that alone I know they have taken the time to get to know my mum which in itself is very comforting. The care home is going from strength to strength and the improvement over the
past year or so has been welcomed.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Thank you so much for your kind words, I will pass this on to my staff team.
Kind Regards.


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Review from Carol S (Daughter-in-law of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law is well cared for at Ailsa Lodge. Every member of staff I have been in contact with during my visits is genuinely caring towards residents and visitors. My mother-in-law has settled into the care home and is comfortable, which is a great comfort to all the family.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Thank you, Carol, for your lovely comments; I will share this with the staff team. Kind regards.


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Review from John M (Guardian of Resident) published on 17 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My ex-wife has been a resident in Ailsa Lodge Care Home for over 20 months now. During this time the service has continually improved in all ways. It is now excellent. The friendliness of all staff at Ailsa Lodge is outstanding. They are all so helpful.
The building and facilities are also continually
refreshed and painted.

Reply from Pauline Perratt, Home manager at Ailsa Lodge Care Home

Thank you for your kind words and review. We will pass this feedback to our team.


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Review from D B (Daughter of Resident) published on 2 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Ailsa Lodge now for six years and all the staff know her well.
The manager is approachable. Food is delicious and well presented, all staff show care from all departments. Will be nice to see more activities and outings for the residents.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Thank you for your kind words I will pass this on to the team.


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Current Review Score: 9.7 (9.732)

Overview of Review Score

The Review Score of 9.7 (9.732) out of 10 for Ailsa Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.732 for Ailsa Lodge Care Home is calculated as follows: ( (176 Excellents x 5) + (43 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 228 Ratings = 4.732

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ailsa Lodge Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 10 Jul 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Adequate

(3)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 04 Mar 2025

Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.


Awards / Recognitions (2)

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Meet the Team (5)

Pauline

Pauline Perratt

Job Title: Home Manager

Joined: 2021

Pauline joined the team at Ailsa Lodge in October 2021 and brings a great wealth of experience to the home. She prides herself on leading her team and providing the very best in person-centred care for all the residents.


Alan

Alan Twigg

Job Title: Regional Director

Joined: 2021

I joined the Care Home in January of this year, I have worked in Health and Social Care since I qualified as a Nurse in 2010. During this time I have worked in a variety of care homes in several different roles and worked in Regional Roles for the past five years.


I graduated from the University of the West of Scotland in 2010 and have been nursing ever since.


I have a passion for caring for the elderly and have loved working in Care homes my full Nursing Carer. Its a honour and privilege to work in the Social Care Sector.


Joanne

Joanne Laurie

Job Title: Administrator

Joined: 2023

I started my new chapter here at Ailsa Lodge in December 2023 having come from a receptionist background for many years. The staff and residents have all made me feel extremely welcome and have given me great support.


I can't wait to see what lies ahead...


Michelle

Michelle Henry

Job Title: Head Housekeeper

Joined: 2024

I have worked in the hospitality and healthcare trade for many years starting as a domestic and working my way up to management level. I love what I do and take great pride in my work. Working with a fantastic team we make sure the residents have a clean and comfy space just like home!


Paul

Paul William

Job Title: Head Chef

Joined: 2024

Left home when I was 20, and went to Jersey to work and that is where my story starts. I have been a chef for 40 years now, working in hotels, and care homes and even having my own business. I've worked in Guernsey, Channel Islands, Aviemore before moving to Glasgow in 1987 and I must say, Ailsa Lodge is the best yet, this is my passion!!


Frequently Asked Questions about Ailsa Lodge Care Home

What types of Care is Ailsa Lodge Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Detention Under Mental Health Act are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ailsa Lodge Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Ailsa Lodge Care Home have?

There are 35 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Ailsa Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ailsa Lodge Care Home to the centre of Bishopton?

1.1 mile(s) as the crow flies, distance by road may be significantly further.