Ailsa Lodge Care Home

21 Erskine Ferry Road, Bishopton PA7 5PP
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9.7 49 Reviews
  • Ailsa Lodge Care Home, Bishopton
Ailsa Lodge is a Bishopton care home that is registered for the needs of up to thirty-seven service users, who receive personalised care packages and have their individual tastes and freedoms respected.

The accommodation has been purpose-built for care purposes, making it ideal both for the practice of efficient services and for a comfortable and homely living atmosphere.

Residents enjoy en-suite bedrooms, with loved ones made to feel welcome by carers upon visiting, as well as pleasant gardens and a satisfying food menu.

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Care Provided by Ailsa Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Pauline Perratt (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (22)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2010
    • Number of floors: 2

Funding & Fees Guide for Ailsa Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £1,400
    • Self-Funded Residential Dementia Care £1,400 – £1,400
    • RESPITE Self-Funded Residential Care £1,400 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,400
  • (these prices are only a guideline, please contact Ailsa Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • The home has it's own private car park right out front which can take around 10-12 vehicles


Ailsa Lodge Care Home Reviews (49)

Total of 49, showing 21-40
9.7

Ailsa Lodge Care Home has a Review Score of 9.7 (9.732) out of 10, based on 19 reviews in the last 2 years. Over all time Ailsa Lodge Care Home has 49 reviews.

Overall Experience

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Review from C L (Daughter of Resident) published on 2 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is very happy living here. He had a lovely room that is cleaned daily and he enjoys the food. The staff are fantastic and go above and beyond for the residents. I am grateful for the level of care that Dad receives and would certainly recommend Ailsa Lodge Care Home.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Thank you for your kind words I will pass this on to the team.


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Review from Gillian M (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I were very pleased with the care provided for our father in Ailsa Lodge. The manager was very helpful in providing respite care. The nursing staff were excellent and very involved with the patients. All staff were very well presented, caring and professional. The lodge was clean and
modern in appearance. Overall we were very happy with the care provided and plan to use Ailsa Lodge again in the future.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Hi Gillian, many thanks for your kind words I will pass this on to the team.


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Review from A B (Son of Resident) published on 20 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a great home which is perfect for my dad. The staff at the home are always there for my dad, they have a laugh and joke and always interact with all the residents, whilst always providing a first-class care service to all of the residents.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Thank you for your kind words and I will pass them on to the team.


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Review from Kevin B (Son-in-law of Resident) published on 14 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had an excellent visit. All staff caring and friendly. The patient is relaxed and happy in his environment, I hope to visit him on a more regular basis in the near future.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Thanks Kevin for your kind words I will pass to the staff team.


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Review from Alan M (Resident) published on 14 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am a resident in the care home. Can't complain.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Thanks Alan for your kind words, I will pass on to the staff team.


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Review from Kate M (Resident) published on 9 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Ailsa Lodge is a caring, considerate group of staff and carers. There is always support available. Staff will support residents and service users in personal and family issues.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Thanks Kate for your lovely comments I will pass them on to the team.


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Review from D S (Son of Resident) published on 8 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are all as a family really happy with the care my mother receives at Ailsa Lodge. She is settled in her life there. All the staff who I have met really seem to care about the residents from the manager right to the cleaners. I would recommend it to anyone.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Thank you for your kind words, I will pass your comments on to the staff.


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Review from V M (Daughter-in-law of Resident) published on 7 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are simply excellent. Always ready with a smile, a warm word and good cheer - for anyone involved with or in the care home. There appears to be a genuine desire to upgrade the care and facilities of the home in order to provide a warm, caring and interesting environment for the residents.
All of our comms have been dealt with in a friendly, open and professional manner. Overall, the biggest asset of Ailsa is its staff and their caring, professional manner and good humour.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Thank you for your kind words and I will pass this on to the staff team.


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Review from R M (Son of Resident) published on 31 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly and professional. My mum also says she is well cared for. The food is superb and since being there my mum eats regularly and finishes her meals. That's a big improvement over being in her own home.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Thank you for your kind words and I will pass this on to the team.


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Review from Helen M (Niece of Resident) published on 31 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has settled well into Ailsa Lodge and appears very contented there. She is treated with dignity and respect and her individual needs are met with consideration and empathy. She is warm, well fed and comfortable and feels secure in her environment.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Thank you for your kind words and I will pass these on to the staff team.


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Review from Lesley R (Daughter of Resident) published on 27 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have just moved our mother into Ailsa Lodge. She has come from hospital. We wanted a smaller care home and close to myself and my sister. We have been so impressed with Ailsa Lodge. Nothing has been too much trouble for the manager and the team. We have had a lovely welcome gift and a card from the
team for mum. The atmosphere is warm, cosy and cheerful which means a lot to mum after a month in hospital.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Thank you for your kind words and I will pass this on to the staff team.


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Review from L S (Daughter of Resident) published on 11 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am generally happy with the care and attention my father is receiving. The staff are friendly and caring and they appear to try their best for the residents. It would help if the home was a bit easier to contact by phone and then be able to speak my dad when I can't visit.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Thank you for your review and your kind words. In regards to the phones, I apologise that you have been unable to speak to your dad on occasions however we will strive to do our best to make sure your dad receives your call. If at any time this is not possible we will then make sure your dad calls you back, if there is anything else I can do to help please let me know.


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Review from Angela M (Sister of Resident) published on 30 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team are amazing and always on hand to help and support when required. For the first time in years, we know our brother is safe. He is treated with respect, fed better than we are and the team look after him as if he is their own family. The rooms are kept immaculate and there are lots of activities
to keep everyone active. The team have also taken the time to get to know my brother and his interests which really boosts his mood and levels of interaction. Thanks for everything you do and I'm glad we were lucky enough to get him into the Ailsa Lodge Family.

Reply from Pauline Perratt, Home Manager at Ailsa Lodge Care Home

Thank you so much for your kind words and review. You are very welcome and it's our pleasure to support your brother at Ailsa Lodge Care Home. We will pass on your feedback to the team.


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Review from Lynn C (Daughter of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I would like to thank the Ailsa Lodge staff for the care they are giving Mum, it is very much appreciated. Ailsa Lodge is a very caring home and it is very reassuring that my mum is well cared for and safe.

Reply from Alan Twigg, Regional Manager at Ailsa Lodge Care Home

Thank you for your kind words and review. It’s our pleasure to support your mum in Ailsa Lodge. We will pass on the review to the team.


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Review from Elaine D (Daughter of Resident) published on 16 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very grateful to all the Staff at Ailsa Lodge who have looked after our Mum - who has dementia as well as other health issues - through some difficult times to boot. Ailsa Lodge is a very homely home and "care" really does represent care which has been shown to Mum (and ourselves) whilst she
has been under their umbrella. Thank you.

Reply from Pauline Perratt, Home Manager at Ailsa Lodge Care Home

Thank you for your kind words and review, we will pass this on to the team within the care home. You are very welcome and we are delighted that you are happy with the care at Ailsa Lodge,


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Review from Ainslie T (Daughter of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t speak highly enough of Ailsa Lodge Care Home! The manager and her staff have made a very emotional time so much easier by being so caring to Mum and I. The home is beautiful and the attention to detail is wonderful. The staff are caring and chatty, always making time to chat when I visit. I
wouldn’t hesitate to recommend Ailsa Lodge to anyone considering care for their loved one.

Reply from Pauline Perratt, Home Manager at Ailsa Lodge Care Home

Thank you for your kind words and review. I am glad we have managed to make an emotional time easier. It's a pleasure to support your mum at Ailsa Lodge Care Home. I will pass on your kind words to the team.


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Review from John M (Guardian of Resident) published on 5 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My ex-wife has been a resident at Ailsa Lodge for about seven months. During that time there have been big changes at Ailsa Lodge and I have seen a distinct improvement in care standards. The staff are very helpful and caring. They are exceptionally friendly and build good relationships with my ex-wife
and me. They take the time to do this. Activities for residents within the home are varied and seem to be enjoyable. The management are good at keeping in touch pro-actively and keeping me up to date with changes within the care home. The care home seems clean and well looked after. The bedroom with ensuite bathroom is reasonable. Dining and communal sitting room facilities are good. Administration feedbacks can be a bit slow as are responses to the front doorbell. Recent months have been difficult with covid lockdowns at Ailsa Lodge but again the staff have been excellent at making this as bearable as possible. Overall the new management have made big improvements.

Reply from Pauline Perratt, Manager at Ailsa Lodge Care Home

Thank you for taking the time to review our care home and thank you for your kind comments, I will share this with the team.


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Review from Frank C (Resident) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ok.

Reply from Pauline Perratt, Home Manager at Ailsa Lodge Care Home

Thank you for taking the time to leave us a review. We will pass on the feedback to the staff within Ailsa Lodge.


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Review from Annette M (Daughter of Resident) published on 21 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It's been lovely to see activities and visits resuming in a more normal way after almost 2 years. These activities have been good for my mum's social interaction and each time we visit her we see how happy and content she is.

Reply from Sarah Speirs, Regional Support Manager at Ailsa Lodge Care Home

Hi Annette, thank you for taking the time to review Ailsa Lodge. I will pass your kind words onto the team.


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Review from Libby W (Daughter of Resident) published on 22 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad took up residence at Ailsa Lodge Care Home in April 2020 following the start of the pandemic. It was a difficult time for us as a family as we were unable to get in to see him for such a long time. Ailsa Lodge staff have been amazing as they took pictures of his room/surroundings and we managed
to get window visits which were great as we could see dad and how well he was being cared for. I can't thank all Ailsa Lodge staff enough for the care they have given dad. The staff are very friendly, approachable, compassionate and caring. My family and I are very grateful for everything the staff do and have done for dad over the past year. We are so glad we chose Ailsa Lodge Care Home.

Reply from Sara Ann Turner, Manager at Ailsa Lodge Care Home

Many thanks for taking the time to give us feedback, it is appreciated and this will be shared with the staff. Sara Ann Turner, Care Home Manager.


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Current Review Score: 9.7 (9.732)

Overview of Review Score

The Review Score of 9.7 (9.732) out of 10 for Ailsa Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.732 for Ailsa Lodge Care Home is calculated as follows: ( (176 Excellents x 5) + (43 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 228 Ratings = 4.732

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ailsa Lodge Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 10 Jul 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Adequate

(3)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 04 Mar 2025

Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.


Awards / Recognitions (2)

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Meet the Team (5)

Pauline

Pauline Perratt

Job Title: Home Manager

Joined: 2021

Pauline joined the team at Ailsa Lodge in October 2021 and brings a great wealth of experience to the home. She prides herself on leading her team and providing the very best in person-centred care for all the residents.


Alan

Alan Twigg

Job Title: Regional Director

Joined: 2021

I joined the Care Home in January of this year, I have worked in Health and Social Care since I qualified as a Nurse in 2010. During this time I have worked in a variety of care homes in several different roles and worked in Regional Roles for the past five years.


I graduated from the University of the West of Scotland in 2010 and have been nursing ever since.


I have a passion for caring for the elderly and have loved working in Care homes my full Nursing Carer. Its a honour and privilege to work in the Social Care Sector.


Joanne

Joanne Laurie

Job Title: Administrator

Joined: 2023

I started my new chapter here at Ailsa Lodge in December 2023 having come from a receptionist background for many years. The staff and residents have all made me feel extremely welcome and have given me great support.


I can't wait to see what lies ahead...


Michelle

Michelle Henry

Job Title: Head Housekeeper

Joined: 2024

I have worked in the hospitality and healthcare trade for many years starting as a domestic and working my way up to management level. I love what I do and take great pride in my work. Working with a fantastic team we make sure the residents have a clean and comfy space just like home!


Paul

Paul William

Job Title: Head Chef

Joined: 2024

Left home when I was 20, and went to Jersey to work and that is where my story starts. I have been a chef for 40 years now, working in hotels, and care homes and even having my own business. I've worked in Guernsey, Channel Islands, Aviemore before moving to Glasgow in 1987 and I must say, Ailsa Lodge is the best yet, this is my passion!!