Ailsa Lodge Care Home

21 Erskine Ferry Road, Bishopton PA7 5PP
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9.7 49 Reviews
  • Ailsa Lodge Care Home, Bishopton
Ailsa Lodge is a Bishopton care home that is registered for the needs of up to thirty-seven service users, who receive personalised care packages and have their individual tastes and freedoms respected.

The accommodation has been purpose-built for care purposes, making it ideal both for the practice of efficient services and for a comfortable and homely living atmosphere.

Residents enjoy en-suite bedrooms, with loved ones made to feel welcome by carers upon visiting, as well as pleasant gardens and a satisfying food menu.

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Care Provided by Ailsa Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Pauline Perratt (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (22)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2010
    • Number of floors: 2

Funding & Fees Guide for Ailsa Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £1,400
    • Self-Funded Residential Dementia Care £1,400 – £1,400
    • RESPITE Self-Funded Residential Care £1,400 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,400
  • (these prices are only a guideline, please contact Ailsa Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • The home has it's own private car park right out front which can take around 10-12 vehicles


Ailsa Lodge Care Home Reviews (49)

Total of 49, showing 41-49
9.7

Ailsa Lodge Care Home has a Review Score of 9.7 (9.732) out of 10, based on 19 reviews in the last 2 years. Over all time Ailsa Lodge Care Home has 49 reviews.

Overall Experience

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  • 14
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Date Published

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Review from Jean F (Resident) published on 14 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really like living at Ailsa Lodge. The staff are so friendly and helpful.

Reply from Sara Ann Turner, Manager at Ailsa Lodge Care Home

Many thanks for the review. I appreciate your feedback and I am really happy to know that you enjoy living at Ailsa Lodge Care home. Sara Ann Turner Care Home Manager.


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Review from Helen R (Daughter of Resident) published on 14 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All our relatives and friends live in southern England, so not likely to recommend to those two categories and we live 250 miles away from this home, so similar reasons apply. In terms of our general view of this home, we remain extremely pleased that our relative is located here as it is local to where
she has lived most of her life and is very comfortable in her latter years to be so located. The Home itself is well run and our relative appears to be very happy at this location, having made a number of friends with other residents and has enjoyed joining the activities which take place for residents.

Reply from Sara Ann Turner, Manager at Ailsa Lodge Care Home

Many thanks for taking the time to complete the review it is much appreciated. I will share your feedback with the staff. Sara Ann Turner Care Home Manager.


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Review from Tony J (Friend of Resident) published on 22 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My neighbour went into Ailsa Lodge during 2020, she was unable to look after herself, she is the happiest she has ever been as she now has people around her all day. The staff are so helpful to her and kind to her.

Reply from Sara Ann Turner, Manager at Ailsa Lodge Care Home

Many thanks for taking the time to give this review it is very much appreciated and will be shared with the staff.


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Review from Jacqueline O (Daughter of Resident) published on 2 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Ailsa Lodge since September 2015, she has been bed-bound for the past 3 years. There are no words that I can say that will adequately express the high standard of care that my mum has received from all staff within Ailsa Lodge. There is not a high turn over of staff,
and there is a good atmosphere between residents and care staff, with so many of the staff going that extra mile. They appear to show genuine love and care towards my mother and have done everything to ensure she is as comfortable as possible. She has had no bedsores, her skin remains intact, and the staff frequently come in on their days off to see residents. I can't rate Ailsa Lodge, highly enough, in my experience over the past 7 years I have never had any cause to be concerned or worried, about the care that my mother has received and continues to do so. Staff are never put out when you call to ask a question or want to discuss something. I am so grateful to them all.

Reply from Kathleen Strachan, Regional Manager at Ailsa Lodge Care Home

Thank you for your kind review. It is greatly appreciated and will be shared with the team.


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Review from Keith D (Son of Resident) published on 6 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy here and receives excellent care. Extremely dedicated and caring staff and management.

Reply from Sara Ann Turner, Manager at Ailsa Lodge Care Home

Many thanks for taking the time to send this review it is appreciated and will be shared by the staff.


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Review from Bernadette B (Wife of Resident) published on 2 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have no problem whatsoever with the manager and the team at the care home. I am extremely pleased with the way they have managed this pandemic situation. Always approachable and listen. 10/10 for the manager and the team. In completing this review - no disrespect - always room for improvement.

Reply from Kathleen Strachan, Regional Manager at Ailsa Lodge Care Home

Thank you for your review. We appreciate your feedback and this will be shared with the team.


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Review from Ann M (Daughter of Resident) published on 28 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has had nothing but friendly, caring and positive staff looking after her in Ailsa Lodge during her two-year stay so far. She always seemed happy when I was able to visit and is happy to chat on Zoom during this time of covid-19. I haven't physically seen her for 7-months, but in that period,
no one in Ailsa Lodge has contracted the virus, which is amazing, and I can only thank everyone for that. She certainly doesn't look any different from lack of regular hairdressers!

Reply from Sara Ann Turner, Manager at Ailsa Lodge Care Home

Many thanks for taking the time to send a review; it is very much appreciated, and I will share this with the staff. Take care.


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Review from E M (Daughter of Resident) published on 1 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The biggest asset Ailsa Lodge Care Home has is its staff. They are wonderful, caring, compassionate individuals, from the carers to the cleaners and kitchen staff. The home itself is not the swankiest, but it is immaculate and you need to look past the decor as it really has a homely feeling. However,
the thing that matters most to us is the care that's given to our loved one and that is first-class and I'd recommend it to anyone looking at care homes in this area.

Reply from Kathleen Strachan, Regional Manager at Ailsa Lodge Care Home

Thank you for taking the time to give this review. It is greatly appreciated and will be shared with all the team in Ailsa Lodge Care Home.


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Review from E M (Daughter of Resident) published on 22 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum has found adjusting to her new surroundings and lockdown in particular very difficult and the staff, everyone in Ailsa Lodge have been very supportive to both Mum and myself and for this, I will always be very grateful to them.

Reply from Kathleen Strachan, Regional Manager at Ailsa Lodge Care Home

Thank you for taking the time to give this review. We will share your feedback with the team.


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Current Review Score: 9.7 (9.732)

Overview of Review Score

The Review Score of 9.7 (9.732) out of 10 for Ailsa Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.732 for Ailsa Lodge Care Home is calculated as follows: ( (176 Excellents x 5) + (43 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 228 Ratings = 4.732

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ailsa Lodge Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 10 Jul 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Adequate

(3)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 04 Mar 2025

Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.


Awards / Recognitions (2)

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Meet the Team (5)

Pauline

Pauline Perratt

Job Title: Home Manager

Joined: 2021

Pauline joined the team at Ailsa Lodge in October 2021 and brings a great wealth of experience to the home. She prides herself on leading her team and providing the very best in person-centred care for all the residents.


Alan

Alan Twigg

Job Title: Regional Director

Joined: 2021

I joined the Care Home in January of this year, I have worked in Health and Social Care since I qualified as a Nurse in 2010. During this time I have worked in a variety of care homes in several different roles and worked in Regional Roles for the past five years.


I graduated from the University of the West of Scotland in 2010 and have been nursing ever since.


I have a passion for caring for the elderly and have loved working in Care homes my full Nursing Carer. Its a honour and privilege to work in the Social Care Sector.


Joanne

Joanne Laurie

Job Title: Administrator

Joined: 2023

I started my new chapter here at Ailsa Lodge in December 2023 having come from a receptionist background for many years. The staff and residents have all made me feel extremely welcome and have given me great support.


I can't wait to see what lies ahead...


Michelle

Michelle Henry

Job Title: Head Housekeeper

Joined: 2024

I have worked in the hospitality and healthcare trade for many years starting as a domestic and working my way up to management level. I love what I do and take great pride in my work. Working with a fantastic team we make sure the residents have a clean and comfy space just like home!


Paul

Paul William

Job Title: Head Chef

Joined: 2024

Left home when I was 20, and went to Jersey to work and that is where my story starts. I have been a chef for 40 years now, working in hotels, and care homes and even having my own business. I've worked in Guernsey, Channel Islands, Aviemore before moving to Glasgow in 1987 and I must say, Ailsa Lodge is the best yet, this is my passion!!