Craigielea

French Street, Renfrew PA4 8DG
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9.6 107 Reviews
  • Craigielea, Renfrew
Craigielea is an 85 bed, purpose built, care facility that has been designed with the aim of creating an enjoyable, bright living space that supports residents in their day to day lives; and as such, has been divided into four distinct units, each specialising in the following types of care;

Adults over 65/ frail elderly adults
Young people with physical disabilities
Residents with varying degrees of dementia
Residents with Alzheimer's and complex mental health problems

The home is conveniently located within close proximity of Glasgow city centre and enjoys easy access to the M8 and Glasgow airport. There are a number of local amenities just a short drive away from the home, including Braehead shopping centre and the beautiful Robertson Park.

All of the bedrooms have bright and spacious single bed accommodation with en-suite facilities for privacy and convenience. There are numerous lounge and dining facilities available throughout the home for residents to enjoy home cooked meals, whilst also providing a relaxed environment for socialising with family and friends.

The home has a dedicated activities centre, in addition to its own minibus, which is frequently used for visits, excursions and trips to local places of interest.

An enjoyable, secure, and easily accessible garden area with a patio and gazebo has been specially designed to accommodate many outdoor events, including summer BBQ’s and fetes. It’s a fabulous place to be and when the sun is out, it’s even better!

Craigielea has secured a number of prestigious awards in the last couple of years, due to the dedication of each team member within the home; striving to provide the highest standards of care.

Some of their achievements include:

2017 - National Dementia Awards Finalist - Sheila Inshaw - Best Dementia Care Manager
2016 - National Dementia Awards Winner - Best Dignity in Care Champion

Show Craigielea on the Map

Care Provided by Craigielea

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 85 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Person in charge
  • Mairi Ritchie (Service Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (85)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (85)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2006
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Craigielea

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £935 – £1,248
  • (these prices are only a guideline, please contact Craigielea to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At any time.


  • Parking

  • Free on site parking.


Craigielea Reviews (107)

Total of 107, showing 81-100
9.6

Craigielea has a Review Score of 9.6 (9.582) out of 10, based on 28 reviews in the last 2 years. Over all time Craigielea has 107 reviews.

Overall Experience

  • 75
  • 25
  • 1
  • 2
  • 4

Date Published

107
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5
28
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Review from Alison R (Daughter-in-law of Resident) published on 5 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Craigielea is always clean and well presented. The security is great to keep people secure.
The staff are always welcoming and very helpful; asking if we need anything; keeping us up to date with my mother in law.
There are lots of activities and support for those staying there. A great place, great
people, glad we are there.

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Review from Brendan M (Brother of Resident) published on 14 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has been in this care home since day 1. The staff and management are so professional in what they do, to provide a dignified action of care for all the residents. In my time visiting my brother I have witnessed occasions when staff have been called upon to act quickly in very serious situations
and they have dealt with them admirably.
Doctors and other senior professionals are always on hand to deal with residents needs. A well-run home. Thanks.

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Review from Sandra S (Niece of Resident) published on 7 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with my aunt's care here, she is very well looked after and I'm glad I chose this home. The staff are very kind and helpful at all times and look after everyone to a high standard

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Review from A G (Daughter of Resident) published on 28 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall I feel mum will be looked after with care and respect. However, there are improvements that could be made. The interaction between staff and the residents who are mobile is good but I feel that there is not enough interaction from the staff for the others. I have witnessed staff moving residents
to take them to dinner etc without speaking to them first to let them know what is happening, coming into rooms and not acknowledging the residents. Sometimes there are a number of residents in the lounge which can be very hot and noisy. Small things like ensuring they are in a comfortable position in the chair or bed, not too hot or cold, needing changing etc can make a vast difference to that person's quality of life. On a positive note if I have had to approach a member of staff with a problem they have always quickly rectified it. The majority of staff are cheerful, hard working and strive to make Craigilea a good place to be for the residents and for that I am very grateful.

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Review from Kenny S (Brother of Resident) published on 20 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Many thanks to all the staff at Craigielea care home for the love and kindness they have shown to my brother.
I have never seen my brother so content and happy and that is all down to the staff at Craigielea.
A special thanks to two staff - a double act that has my brother in stitches.


Craigielea

care home is run very professionally and all the staff always have a smile on their face as they go about the work.
The care home is kept very clean and tidy.

Reply from Sheila Inshaw, Service Manager at Craigielea

Dear Kenny, we really appreciate you taking the time to leave such a lovely review - thanks for your kind words.


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Review from Margaret C (Daughter of Resident) published on 20 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Like a home from home. The staff treat the residents with much kindness and dignity.
Plenty of stimulation for the residents.
I am overall very happy with my choice of home for my mother.
I would however like there to be more outdoor trips for the residents and maybe a few visits to shows etc.

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Review from Eleanor R (Wife of Resident) published on 19 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the past few months, my husband has developed more complex care needs. Again the staff of the home have worked to find solutions in so doing they have kept my husband comfortable and dealt with my anxieties for which I am again indebted. I would also like to mention the work of the laundry girls
who do a marvellous job of keeping the residents looking so smart. Throughout the home, there is an atmosphere of co-operation and compassion.

Reply from Sheila Inshaw, Service Manager at Craigielea

Dear Eleanor, thank you for your kind words about Craigielea.


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Review from D M (Husband of Resident) published on 30 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident here for a few years and is always treated with respect and dignity.
Nothing is too much bother for the excellent staff.

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Review from Deborah W (Daughter of Resident) published on 30 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Craigielea Nursing Home on 10th January 2017 after suffering from a stroke. She settled in well, with the kindness and support from staff. I love visiting my mum and can leave, relaxed in the knowledge that she is safe and being well looked after.

Reply from Sheila Inshaw, Service Manager at Craigielea

Dear Deborah, thank you for your kind words about the home and staff.


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Review from F A (Daughter of Resident) published on 30 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is extremely happy here. The staff are very attentive and go out of their way to accommodate her.

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Review from Karen S (Daughter of Resident) published on 30 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I first visited Craigielea Care Home a few years ago when my mum was unwell. She made progress and was able to live at home for a bit longer. As soon as she needed a high level of care I immediately got back in touch with the manager who assisted in making it a smooth transition. My mum has felt completely
at home since she moved in last year. She is happier and healthier as a result. She loves socialising with others. As a social worker who has visited a lot of care homes, I have been pleased with all aspects of my mums care and have recommended the unit to others. Also, the staff are all friendly and hard working.

Reply from Sheila Inshaw, Service Manager at Craigielea

Dear Karen, Thank you for your kind words about Craigielea.


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Review from Rachel M (Daughter of Resident) published on 15 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my dad was placed in Craigielea in December we couldn't recommend the staff enough! He has settled in so well giving my family and myself the peace of mind he is so well looked after. The staff go over and above to care for all residents!

Reply from Sheila Inshaw, Service Manager at Craigielea

Dear Rachel, thank you for your kind words.


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Review from Jessica B (Mother of Resident) published on 30 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has Huntingtons and was in an acute hospital ward where they didn't have the time and training to deal with her. The social workers were looking for a long term placement for her. One day, I was introduced to the home's manager who gave me some hope, the following day I met the Unit manager
and her dog and I had such good vibes from both ladies that I prayed they would take her and they did.
As I have bad health myself I felt that I wouldn't have worries about anything happening to me.
So four years later, my girl is well cared for and has settled well with the lovely staff, is spoiled and happy.

Reply from Sheila Inshaw, Service Manager at Craigielea

Dear Jessica, thank you very much for your kind words about Craigielea


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Review from F G (Wife of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been in Adams Unit for over three and half years. He can be very individual but has been cared for by all staff with great care, dignity and compassion - he is one of the family.
The unit is very well run and the staff are very caring, there is great flexibility of approach and the
food is lovely. I would recommend this unit very highly to others.

Reply from Sheila Inshaw, Service Manager at Craigielea

Dear Fiona, thank you for leaving a review about Craigielea and the Adams Unit, we really appreciate your kind words.


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Review from Alison W (Daughter of Resident) published on 10 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Dad has just recently moved. We could not praise the staff enough the way in which my Dad and family have been treated. It has given our family the feeling that we are doing our best with Craigielea's input to help him achieve the best he can. Thanks.

Reply from Sheila Inshaw, Service Manager at Craigielea

Dear Alison, thanks for your kind comments about Craigielea and for taking the time to leave such a lovely review.


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Review from Karen R (Niece of Resident) published on 17 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First Christmas without Aunt in her own home. The staff at Craigielea are all very kind and caring and allowed friends and family to join in arranged activities and events but also allowed you to have individual time with our Aunt. Clean, professional, compassionate service that all our family are happy
with.

Reply from Sheila Inshaw, Service Manager at Craigielea

Thank you, Karen, for your kind words, we are pleased that your Aunt is enjoying life at Craigielea.


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Review from William C (Son of Resident) published on 8 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my Mum was admitted to Craigielea, I have had nothing but praise. She has been extremely happy since admission, rested and very well looked after. She is always clean and tidy and, as before, Happy!

Reply from Sheila Inshaw, Service Manager at Craigielea

Thank you for your kind words William.


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Review from L H (Daughter of Resident) published on 25 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident in "Moorpark East" since July last year. He is the most precious person in our family, therefore, we expect the best for him. The care and attention my dad has received in this home have been incredible. It goes further to the care they provide for my mum, the staff are
a great support to her and make her feel welcome at any time. My mum and dad have just celebrated their 54th wedding anniversary the staff gave them a fabulous day for which I am eternally grateful. I truly believe that the only reason I sleep at night is knowing how much he is cared for.

Reply from Sheila Inshaw, Service Manager at Craigielea

Thank you for your kind words. We are so pleased that your Dad is very happy at Craigielea.


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Review from Teresa S (Resident) assisted by family/friend published on 7 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience at Craigielea has been wonderful. I feel like it's my second home from home. The staff are caring and compassionate. I am treated with dignity and respect and feel that all my needs are met.

Reply from Sheila Inshaw, Service Manager at Craigielea

Thanks for your kind words Teresa.


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Review from Christine D (Daughter of Resident) published on 11 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy at Craigielea - where she is treated as an individual and with respect. All staff are excellent - going above and beyond to care for all residents and are also great at listening to my concerns when trying to understand my mother's illness. I would highly recommend this care
home.

Reply from Sheila Inshaw, Service Manager at Craigielea

Thanks for your kind words Christine, we are pleased your mum is very happy at Craigielea.


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Current Review Score: 9.6 (9.582)

Overview of Review Score

The Review Score of 9.6 (9.582) out of 10 for Craigielea is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.582 for Craigielea is calculated as follows: ( (234 Excellents x 5) + (69 Goods x 4) + (12 Satisfactorys x 3) + (8 Poors x 2) + (5 Very Poors x 1) ) ÷ 328 Ratings = 4.582

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Craigielea is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 1 Oct 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Adequate

(3)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (1)

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May Prentice

Job Title: Service Manager

Joined: 2024

May Prentice - Service Manager