Craigielea

French Street, Renfrew PA4 8DG
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9.6 107 Reviews
  • Craigielea, Renfrew
Craigielea is an 85 bed, purpose built, care facility that has been designed with the aim of creating an enjoyable, bright living space that supports residents in their day to day lives; and as such, has been divided into four distinct units, each specialising in the following types of care;

Adults over 65/ frail elderly adults
Young people with physical disabilities
Residents with varying degrees of dementia
Residents with Alzheimer's and complex mental health problems

The home is conveniently located within close proximity of Glasgow city centre and enjoys easy access to the M8 and Glasgow airport. There are a number of local amenities just a short drive away from the home, including Braehead shopping centre and the beautiful Robertson Park.

All of the bedrooms have bright and spacious single bed accommodation with en-suite facilities for privacy and convenience. There are numerous lounge and dining facilities available throughout the home for residents to enjoy home cooked meals, whilst also providing a relaxed environment for socialising with family and friends.

The home has a dedicated activities centre, in addition to its own minibus, which is frequently used for visits, excursions and trips to local places of interest.

An enjoyable, secure, and easily accessible garden area with a patio and gazebo has been specially designed to accommodate many outdoor events, including summer BBQ’s and fetes. It’s a fabulous place to be and when the sun is out, it’s even better!

Craigielea has secured a number of prestigious awards in the last couple of years, due to the dedication of each team member within the home; striving to provide the highest standards of care.

Some of their achievements include:

2017 - National Dementia Awards Finalist - Sheila Inshaw - Best Dementia Care Manager
2016 - National Dementia Awards Winner - Best Dignity in Care Champion

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Care Provided by Craigielea

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 85 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Person in charge
  • Mairi Ritchie (Service Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (85)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (85)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2006
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Craigielea

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £935 – £1,248
  • (these prices are only a guideline, please contact Craigielea to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At any time.


  • Parking

  • Free on site parking.


Craigielea Reviews (107)

Total of 107, showing 101-107
9.6

Craigielea has a Review Score of 9.6 (9.582) out of 10, based on 28 reviews in the last 2 years. Over all time Craigielea has 107 reviews.

Overall Experience

  • 75
  • 25
  • 1
  • 2
  • 4

Date Published

107
1
5
28
79

Review from Andrew H (Brother of Resident) published on 6 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the care my brother receives at Craigielea Care Home, he is popular with the staff and he participates in the activities especially the art sessions, the administration staff are very helpful with all money matters and advise with standing orders and personal accounts held in
the home.

Reply from Sheila Inshaw, Service Manager at Craigielea

Thanks Andrew for your kind words


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Review from Lorna (Daughter of Resident) published on 6 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the standard of care provided to my mother. I am unable to visit often as I live abroad. I recently arrived without notifying the facility and was delighted to find my mother clean and well dressed with makeup on, looking healthy and happy.
I have no worries that she is being
cared for with dignity and love.

Reply from Sheila Inshaw, Service Manager at Craigielea

Thanks for your kind words Lorna. We are pleased that your Mum is happy at Craigielea


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Review from Margaret M (Mother of Resident) published on 2 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit the home every day except when unwell and really enjoy visiting my son who had a stroke almost 3 years ago at the age of 60. I was pleased to get him into Craigielea as it is under a mile from home as as I am 94, this was most convenient. He has been very happy here and mostly keeps to his room
as he cannot talk, eat or drink and most of the lads are also unable to talk. The staff are very good, friendly and helpful and make me very welcome, also provide tea etc when we are watching TV. I look forward to visiting the home daily, it is a pleasure to chat and have a laugh with everyone there it makes my day.

Reply from Sheila Inshaw, Service Manager at Craigielea

Thank you Margaret for your kind words, we are so pleased that your son is happy at Craigielea.


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Review from Joyce M (Daughter of Resident) published on 2 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It broke my heart to finally have to admit that my mum needed more care than I was capable of and the time had come for her to go into a nursing home. After visiting several homes we decided on Craigielea. My mum has now been in their care for 8 months and I can honestly say she is being looked after
24/7 by a team of very competent angels. My heartfelt thanks goes to every single one of them.

Reply from Sheila Inshaw, Service Manager at Craigielea

Thank you Joyce for your kind words, we are so pleased your Mum is happy at Craigielea


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Review from Robert G (Son of Resident) published on 31 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in this care home for a number of years. The care she receives from the staff is excellent. I would recommend this care home to any family, who has a loved one and who needs care. I have nothing but praise for the management and staff.

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Review from Jean S (Mother of Resident) published on 14 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my son was admitted to Craigielea in November 2015 the difference in his condition and behaviour is remarkable. He is very happy and contented and his personal hygiene is faultless. The staff have made a real effort so communicate with him and have been very successful in doing so. He can no longer
swallow so is fed by tube and can he walk by himself or talk but between himself and the staff they understand exactly what he's trying to ask for. To be honest with you I didn't know such places with such a high standard of care existed and count my son very lucky indeed to be given a place there.

Reply from Sheila Inshaw, Service Manager at Craigielea

Thank you Jean for your kind words. We are very pleased to hear that your son is very happy with us.


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Review from Shirley (Daughter of Resident) published on 29 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was extremely daunting and upsetting making the final decision that our mother needed 24hr care. However, Craigelea has made that transition easy, not only for mum, but for the family. The care, facilities, stimulation, staff, environment and management this care centre provides has been second
to none. It has actually been the best decision we have made on mum's behalf, as despite mum having dementia, her physical, mental and psychological health has improved. We are grateful to everyone who works there. You should be very proud of what you have created at the centre. Thank you.

Reply from Sheila Inshaw, Service Manager at Craigielea

Thank you Shirley for your kind words.


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Current Review Score: 9.6 (9.582)

Overview of Review Score

The Review Score of 9.6 (9.582) out of 10 for Craigielea is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.582 for Craigielea is calculated as follows: ( (234 Excellents x 5) + (69 Goods x 4) + (12 Satisfactorys x 3) + (8 Poors x 2) + (5 Very Poors x 1) ) ÷ 328 Ratings = 4.582

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Craigielea is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 1 Oct 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Adequate

(3)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (1)

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May Prentice

Job Title: Service Manager

Joined: 2024

May Prentice - Service Manager