Rashielee Care Home and Day Centre

Rashielee Avenue, Erskine PA8 6HA
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9.9 56 Reviews
  • Rashielee Care Home and Day Centre, Erskine
Rashielee Care Home is located in a quiet corner of Erskine and was established in 2005, the home is bright, airy and cheerful.

A dedicated professional care team will work with you and your family to ensure that your care needs, likes and dislikes are respected. Home baking and wholesome delicious meals are prepared from fresh ingredients by the chef. The latest security and nurse call systems ensure you will feel safe and secure.

You may personalise your room to make you feel at home and with authorised key fobs your family and friends with pets may visit at any time without waiting at the front door.

A regular bus service from Glasgow, Paisley, Renfrew and Erskine passes nearby or if you need special assistance please call.

The homely lounges and secure gardens are peaceful and relaxing with a beautiful pond featuring Japanese Koi.

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Care Provided by Rashielee Care Home and Day Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Kirsty Cartin (Manager)
  • Admission Criteria
    • Social work and self referrals
    • Ages 50+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (41)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2005
    • Last Refurbishment: 2016
    • Number of floors: 3

Funding & Fees Guide for Rashielee Care Home and Day Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,389 – £1,502
    • Self-Funded Nursing Dementia Care £1,389 – £1,502
    • RESPITE Self-Funded Nursing Care £1,389 – £1,502
    • RESPITE Self-Funded Nursing Dementia Care £1,389 – £1,502

  • Additional charges apply to special hairdressing, podiatry and transport to and from appointments.
  • (these prices are only a guideline, please contact Rashielee Care Home and Day Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting at any reasonable hour as agreed with individual residents.


  • Parking

  • On site


Rashielee Care Home and Day Centre Reviews (56)

Total of 56, showing 1-20
9.9

Rashielee Care Home and Day Centre has a Review Score of 9.9 (9.893) out of 10, based on 25 reviews in the last 2 years. Over all time Rashielee Care Home and Day Centre has 56 reviews.

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Review from C M (Wife of Resident) published on 6 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rashielee Care Home and Day Centre, I am grateful to have found a wonderful, organised, happy and caring home for my husband. All staff are amazing, friendly and helpful to residents and relatives alike. There are lots of activities on offer led by two ladies over the week. It may be soup making, Bingo,
crafts, movie time, sing-along or general chit-chat. Twice a week the children from the primary school visit. They are a joy and the residents love their time together. I see my husband almost every day. If I have a question regarding his care I speak to the clinic or staff on duty. They listen to me and sort it out. I can return home knowing all is well. Thank you Rashielee.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you for your kind review. We are proud to offer a wide range of ways for people to spend their day, ensuring that life is meaningful at Rashielee.


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Review from Carole M (Daughter of Resident) published on 28 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Rashielee were with us every step of my dad's journey, I consider us lucky to have found them. From respite to permanent and finally palliative care, they took such good care of my dad, and of us. The epitome of kindness, patience and professionalism with a huge sprinkling of fun and laughter
in the day-to-day. This is a team you feel safe with to hold your loved ones' space, they will always have our gratitude.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you for your kind words. We feel privileged to have been a part of your dad's journey and to have offered both him and yourself some hope in difficult times.


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Review from S Y (Daughter of Resident) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came into Rashielee on 24 May 2024. Has taken a while to settle in but with the help and care of the staff is adjusting to her new surroundings. The staff are very loving and caring and go out of their way to make sure that the mum is happy and loved while I am not there. They arrange activities
to keep the residents active and engaged. If I have needed advice they are there to help me navigate Mum's illness. I know Mum is in the right place with kind and caring staff.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you. We acknowledge that moving into a care home is a big life event which can be emotional for the resident but also for their family. At Rashielee, we pride ourselves in providing support to residents to navigate this change and those to come, as well as supporting their families.


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Review from I K (Son of Resident) published on 1 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Rashilee care home for two years now, and all the staff have been great with her - all really caring and understanding as they help her with the dementia journey that she is on. I can't thank them enough for all the help and assistance they have given my mum in all the time she has
been a resident.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you. We take great pleasure in assisting residents and their families throughout their care journey.


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Review from John F (Son of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom joined this residence in December 2023 having been in another care facility for five years. She has had dementia for seven years. She is a different person since coming here. She joins in all the activities, is eating better, looks healthier and is happier in herself. The management team and care
team are the best I have ever come across. Every resident is treated as though they are royalty. The place is spotless and the gardens are beautiful. My Mum will see her days out in comfort surrounded by people who care for her as much as we do. That's all I ever wanted for her.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you for your kind words. Through person-centred care, knowing what matters to people, we can enrich their lives.


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Review from L M (Daughter of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in this care home since October 2022. She took a while to settle. Now the staff treat her like family and she just loves them. Especially one staff member in particular! Mum's favourite. Such good banter between them. I have nothing but praise for the staff. Management are pretty special.
They are so caring and always do what's right for the residents. They always have time to listen to any concerns. It's a happy place to be, there's always activities going on for residents. Bingo, games, sports days, singing dancing. Animal visits, school kid visits. I could go on.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you. It's important that we listen to residents and those that know them best, in order to ensure the comfort and safety of each individual.


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Review from L T (Daughter of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rashielee made an extremely sad time for us as a family a lot better. Mum was looked after, loved, treated with care, respect and dignity. The residents are kept stimulated with a varied lot of games, cooking, painting, singers, schoolchildren visiting, movie afternoons. The staff all have patients'
best interests at heart and also the families. Any concerns we had were treated quickly and professionally. I wouldn't hesitate to recommend Rashielee for your loved one.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you. We pride ourselves in caring for residents and their families, offering support to live well and die well at Rashielee, in a homely environment.


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Review from Tracey G (Daughter of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to thank you all so much for the care you give my mum while visiting in respite. All the staff are fantastic. You above and beyond your daily tasks, to make the residents feel part of a family. I honestly cannot thank you enough. The deputy manager is truly a special woman. Thank you from the
bottom of my heart.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you for your kind words. Our staff are committed to making everyone feel at home, whether staying for a short while or a longer stay.


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Review from S K (Niece of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was a resident within the home for approx 18 months. During this time my aunt's care, health and wellbeing was a priority to all who worked in the home. Staff demonstrated understanding and kindness at all times. They saw my aunt as an individual with her own needs, rights and unique personality
and nurtured this. As a family, we were always welcomed by a friendly face at reception and this continued no matter which part of the home you were in. A wide range of activities were provided regularly. Staff were always asking about key interests my aunt had to ensure they were supporting her favourite music and movies for example. Sadly, my aunt passed away in May. The level of care given prior to and after her passing was outstanding. Managers, nurses and carers ensured her passing was peaceful and dignified, taking full account of my aunt's and her family's wishes.
The leadership of the home is very strong resulting in the high quality service provided. Thank you.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you for your kind words and know that your aunt will always be fondly remembered. Getting to know people's interests helps us to know what matters to them which in turn helps us to make life that bit better.


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Review from Dorothy C (Daughter of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't praise this care home enough. The staff are absolutely amazing and nothing is too much trouble for them. The activities they put on for everyone are outstanding and are geared perfectly to the group as well as individual needs. They provide excellent stimulation and enjoyment. My mum is known
as a souper trouper as she is involved in making soup which is eaten by her friends in the home. The management and nursing staff are always on hand to explain any worries my mum or I have. This care home is exceptional and I have recommended it to so many of my friends.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you for your kind words and thank you for recommending us to friends. Sharing your experiences helps to reassure others that the journey into a care home can be a positive experience.


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Review from Tim M (Son of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Had such an amazing day at such a well-organised Sports Day... Everything was geared so family and residents got to join in the fun together... Food and drinks laid on for everyone and the sun shone for us... Lovely to sit with your loved one in a relaxed and well-organised event.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you, it really was a most enjoyable day made possible by the organising efforts of staff, residents and relatives as well as their participation in inclusive activities.


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Review from Sharon T (Daughter of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident in the home from November 2023, every member of staff has been very good with him since he has gone in. My Dad cannot really do anything for himself so I am very grateful for everything that all staff do. They are all very caring people.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you. We pride ourselves on our committed and caring staff. We do not have a high staff turnover and believe this is reflected in the care provided.


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Review from Lauren G (Daughter of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father became a resident in August 2023, he had dementia. My family and I were worried about how he would manage with the transition into a care home. The excellence of the management team cascaded to all the staff, including carers, domestics, nurses, kitchen staff etc. Everyone was caring, friendly,
and approachable. One of the carers would engage with Dad in one-to-one activities such as playing pool. The chef made my Dad's favourite- Tiramisu. We knew we had made the correct decision when we moved Dad into the home, Dad was safe and well looked after. Unfortunately, in January, my dad moved to end of life care, and was then moved onto end of life care. The staff kept myself and family involved in his care, allowing us to spend precious time with him. I will never forget the way they treated my Dad, with the utmost dignity and respect. This will stay with our family forever. My Dad had a peaceful and a good death, which was made possible by the staff within the home.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you for your kind words and know that we fondly remember each and every person who passes through Rashielee. We are committed to providing a good life and, when the time comes, a good death, for all.


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Review from Nicholas R (Son of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been in Rashielee for nearly two years and suffers from dementia. It was a massive change for him but the staff made this change so much easier. He settled very quickly and now thinks of it as home. Staff are exceptional with the assistant manager particularly great. Regular updates on how
my dad is, genuine interest in what more they can do to help him and always keen to hear from me and my brother about how we feel his care is. Highly recommend Rashielee - lovely care home.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you for your kind words and I'll be sure to pass on your high regard for our deputy. The staff team are committed to making each resident and their family feel at home in Rashielee.


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Review from S F (Daughter of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rashielee is a fantastic place to live in as staff are one team from top to bottom. They don't only look after residents but staff as well giving an excellent home-from-home feeling and staff loving their jobs and want to come to work daily. When I visit I notice all residents' needs are looked after
and you can ask any member of staff anything and if they don't know they will find out for you. If for any reason you need anything, want something or not happy you can approach management and it is immediately done with no questions asked. I wouldn't leave my mother with anyone but this home is the best.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you for your kind words. Each and every member of the staff team is dedicated to the care of residents and ensuring that everyone feels at home.


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Review from H C (Daughter of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Rashielee for 7 months now and the change in her is amazing. She now seems more interested in life. The staff, from reception all the way through to nursing staff, are all so attentive and take time with each of the residents and listen to what they have to say, as well as keeping family
up to date with Mum's care, despite being very busy. Have had experience with other care homes in the past (not for Mum) and can honestly say that the care and the amount of different activities on offer, are the best. The only thing that I would like to see improved (and I know they are working on it) is the laundry gets a bit mixed up, but that is something we can live with!

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you for your kind words. I can assure you that we are still committed to perfecting the laundry so that items don't go astray. We are proud of the array of activities we offer for all abilities to take part in if they choose to and greatly appreciate the help families offer to support this.


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Review from D J (Husband of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife is very well looked after. The staff are very helpful and there's an excellent level of communication with relatives. There are plenty of activities for residents to participate in throughout the year.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you. We believe that it is through excellent communication that great care is delivered.


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Review from N B (Son of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We needed somewhere for Dad very quickly - Rashielee were really helpful and accommodating, including the early challenges of transitioning to a care home environment. Dad's had a few ups and downs since then, but it's all been handled in a friendly and professional manner. I'm seriously impressed how
every single member of staff knows every single resident, their personal likes and dislikes and so quickly after settling in. The care is really proactive - we never have to push for interventions, the team are already ahead of the game in recognising issues and dealing with them. It's everything we could have asked for and more - the atmosphere is so welcoming for every person who walks through the door.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you. We recognise the challenges in finding the right care environment, the right homely environment, for your loved one. It is always our aim to get to know each person as quickly as possible so that we can identify their care needs and what matters to them.


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Review from K W (Daughter of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rashielee Care Home and their staff are amazing, they take good care of all the residents and family of the residents are always made welcome. The staff are very friendly and accommodating if need be and easy to talk to if you have any questions or queries and my dad is very well taken care of. If I
had to rate them from 1-10 and I would give them 20.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you for your kind words. We pride ourselves in caring for residents as well as those close to them.


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Review from Mike T (Son of Resident) published on 29 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was transferred to Rashielee in April this year, having previously been a resident in two other care homes. Rashielee had been on my radar for some time as arguably the gold standard of care homes in the local area.
Our family had hoped, after difficult experiences with previous care homes, that
we might be able to care for Mum in her own home, but after this proved unfeasible, I immediately placed Mum on Rashielee's waiting list and was delighted when a place became available 7 weeks later.
The level of care provided, as well as the day-to-day commitment to Mum's quality of life and the genuine empathy shown, has exceeded even the high expectations I had (having spoken with residents' families and others involved with the local care sector).
I would not hesitate to recommend Rashielee to anyone looking for a caring home; I have instructed the management to forward my details to anyone wishing for a more personal account of our family's overall experience there.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you for your kind words Mike. It is important to us, that we have open discussions with all involved about their expectations of care - this ensures that people move to Rashielee with full confidence in the care we provide.


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Current Review Score: 9.9 (9.893)

Overview of Review Score

The Review Score of 9.9 (9.893) out of 10 for Rashielee Care Home and Day Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.893 for Rashielee Care Home and Day Centre is calculated as follows: ( (268 Excellents x 5) + (30 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 299 Ratings = 4.893

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rashielee Care Home and Day Centre is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 25 Nov 2022

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (3)

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Irvine Watson

Job Title: Director

Joined: 1990

Irvine and Christine Watson formed LittleInch Ltd in 1988, opened LittleInch Care Home on 15th January 1990 and Erskine Care Centre on 1st April 2005. Previously, Irvine worked as a director of a Glasgow civil engineering company and as a senior manager with AMEC, the multinational civil engineering, building and mechanical services company. He completed an MBA at the University of Glasgow in 1993 and presently manages the business. Irvine and Christine have three children Andrew, Ian and Katie plus seven young grandsons.


Kirsty

Kirsty Cartin

Job Title: Manager

Joined: 2007

Kirsty has dedicated over 20 years to nursing in care homes. A local lass, she joined Rashielee in 2007 as nurse, progressing to deputy manager and then manager. Passionate about social care nursing, she completed the Queen’s Nurse Leadership Development Programme in 2023, earning the prestigious Queen’s Nurse title. That same year, she won the Leadership Award at the Scottish Care Home Awards.
When not in Rashielee, Kirsty cherishes time with her family but also enjoys the solitude of long walks in the hills. An avid reader, she finds comfort in quiet evenings, curled up with a good book and her cat.


Jennifer

Jennifer Carruthers

Job Title: Deputy Manager

Joined: 2016

Jennifer, a local girl and familiar face in Erskine, began working for Littleinch Ltd as a care assistant in our Inchinnan Home before moving to Rashielee as nurse and then deputy manager. Jennifer has always enjoyed supporting older adults, both in the care home and NHS - a passionate advocate for person centred care. She attained 'Nurse of the Year' in 2022 at the Scottish Care Home Awards, a career highlight. Jennifer is a proud mother of two daughters who are following her lead, pursuing careers in health and social care. When not in Rashieee, Jennifer enjoys going to the gym and movie nights with her fiancée.


Frequently Asked Questions about Rashielee Care Home and Day Centre

What types of Care is Rashielee Care Home and Day Centre registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rashielee Care Home and Day Centre provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Rashielee Care Home and Day Centre have?

There are 42 Single Rooms.

What are the Facilities & Services at Rashielee Care Home and Day Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rashielee Care Home and Day Centre to the centre of Erskine?

0.6 mile(s) as the crow flies, distance by road may be significantly further.