Jordanhill House

533 Anniesland Road, Jordanhill, Glasgow G13 1TP
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9.9 64 Reviews
  • Jordanhill House, Glasgow
Jordanhill House, in Glasgow, is a homely and welcoming accommodation ideal for numerous old age related care needs, including for dementia and other sensory impairments.

Residents and their families can enjoy the peace of mind that having skilled and efficient carers on hand around the clock can offer, at the same time as benefitting from an environment that promotes personal interests and a good social atmosphere.

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Care Provided by Jordanhill House

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Marie Gill (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (38)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2010
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Jordanhill House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,449
    • Self-Funded Residential Dementia Care £1,100 – £1,449
    • RESPITE Self-Funded Residential Care £1,100 – £1,449
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,449

  • All charges are base on a needs led assessmentand following a financial assessment
  • (these prices are only a guideline, please contact Jordanhill House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Jordanhill House Reviews (64)

Total of 64, showing 41-60
9.9

Jordanhill House has a Review Score of 9.9 (9.906) out of 10, based on 16 reviews in the last 2 years. Over all time Jordanhill House has 64 reviews.

Overall Experience

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Review from Ann M (Niece of Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has stayed here for a year. She settled very quickly and was shown a warm welcome, sensitivity and compassion by all levels of staff.
She continues to thrive and I have often been impressed by the home's understanding and empathy.

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Review from Josephine C (Stepdaughter of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our family is very satisfied with the care given to our parent. The staff are very caring and attentive.

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Review from Colin M (Son of Resident) published on 29 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very very happy that we came across Jordanhill House last summer for my mother. The staff are always very cheery and helpful and everyone from the manager right down never seem rushed! You can see they are always busy, but they just keep a relaxed atmosphere where nothing is too much effort.


The

few things I have rated as less than excellent are really no criticism.


My mother has a fantastic room which is just ideal for her, but I have to say that the smaller en-suite ones in the back are - to my mind - pretty compact.


As regards cleanliness, my review is somewhere between Good and Excellent. I think some toilets are maybe a little more popular than others!


Finally, value-for-money. I am amazed at the quality of the whole experience, so you get what you pay for. But - boy! - it certainly adds up at the end of the year. Things are OK for my mum since she has a good pension after 40+ years working full-time in the NHS. But who's going to pay for me when it is my turn?


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Review from Robert S (Son of Resident) published on 30 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are incredibly attentive, understanding and accommodating. They create an atmosphere that is positive and orientated to solving problems. I was very impressed and find fault with nothing - highly recommended. Jordanhill House compares favourably with my experiences with care homes in Ontario,
Canada.

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Review from Tracey D (Daughter of Resident) published on 2 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so friendly and kind.


My mum has settled in brilliantly and has a new lease of life.


Rooms are spacious with everything you would need.


I would highly recommend Jordanhill House.


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Review from Linda M (Daughter of Resident) published on 1 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has now been staying at Jordanhill House for over three years now and has been well looked after during this time. The staff are very caring and always make time to ensure that my mum is OK.

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Review from Ian M (Son of Resident) published on 1 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the care that my mother is receiving from all the staff at Jordanhill House. She is seeing out the rest of her life in a warm friendly setting where she is benefitting from all the care and attention.

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Review from Carol M (Niece of Resident) published on 31 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the facilities and staff to be of a good standard. Staff are attentive to residents and visitors.
I would have no hesitation in recommending this home to others in a similar situation.

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Review from D A (Daughter of Resident) published on 25 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I had to use the facility as an emergency respite care for my mother. They were able to accommodate me immediately and meet the needs of my mother for her two-week stay.

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Review from Michael S (Brother of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was a resident in Jordalhill House from December 2015 until he died on Wednesday 22nd of February 2017.
I cannot speak highly enough in regards to the care that my brother received whilst a resident there. It was obvious from my visits how dedicated and caring your staff are, not only to
my brother but to all the residents in your care. This is a testament to your manager.

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Review from Marlene P (Daughter of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very pleasant and helpful. The décor is bright. A variety of sitting areas. The residents looked happily and well cared for. My dad enjoys the meals and relates well with the staff.

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Review from Hugh M (Friend of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent management and consequently very good staff.

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Review from S B (Resident) assisted by family/friend published on 9 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really happy, I don't think too much about it but I know I am happy here. I don't know anywhere else I would want to stay.

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Review from A S (Son of Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for some period of time now and enjoys the company and security of the home. She also feels well looked after by the staff who are always friendly and caring. The food is also very good. I would be happy to recommend Jordanhill House to others.

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Review from Graham H (Son-in-law of Resident) published on 21 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Father-in-Law has only been in the care home foe a few weeks. He is 101 and still has his faculties. Process of admission went well and was quicker than expected. He has settled very quickly. Staff are caring and seem lively, making a fuss of him which he loves. There have been a few initial errors
but quickly sorted out. Awaiting a change of bed and
potentially room, but very comfortable at present.

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Review from R H (Friend of Resident) published on 27 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Jordanhill House is a bright, welcoming place. I visit at various times and over two years have never heard an unkind word spoken to any resident. The staff are caring and at times very loving to the residents. There are outings to pantomimes, concerts etc.
The food served at meals is very good and
always with jugs of fruit juice on tables. Tea, coffee and fruit juice with home baking are served mornings and afternoons, fresh fruit appears also to be available. Cleanliness comes very high on the list. Fresh flowers are plentiful. The person I care for constantly tells me she is well cared for. I can't think of a better place of care for my friend.

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Review from L K (Daughter-in-law of Resident) published on 20 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Jordanhill is a care home which provides a caring, safe, happy, immaculate environment for my mother-in-law to live in, with staff who enjoy their job and treat her and her needs with utmost respect. They provide a care service that surpasses all her requirements.

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Review from Margaret C (Relative of Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff appear to be friendly and whenever I've had any questions have answered them. My relative says she is happy living here. Although she doesn't always want to participate in activities she is encouraged to do so. Being at the Christmas party I could see the great relationship staff have with the
residents.

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Review from Fiona W (Daughter of Resident) published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident for nine months. This is clearly a difficult time for any family. My mum has settled and they are warm and caring of her needs. They all treat staff and residents as an extended family which is the way it should be.

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Review from D K (Son of Resident) published on 7 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home, friendly caring staff. Vey happy for my mother to be here. Could not wish for a better standard of care.

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Current Review Score: 9.9 (9.906)

Overview of Review Score

The Review Score of 9.9 (9.906) out of 10 for Jordanhill House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.906 for Jordanhill House is calculated as follows: ( (174 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 191 Ratings = 4.906

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Jordanhill House is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 28 Mar 2023

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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