Nazareth House - Glasgow

1647 Paisley Road West, Cardonald, Glasgow G52 3QT
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9.9 132 Reviews
  • Nazareth House - Glasgow, Glasgow
Nazareth House, Glasgow, is a seventy-capacity care accommodation, staffed by dedicated professionals to achieve consistent and personalised care standards.

A versatile living environment includes a flexible food menu, with traditional dishes and any dietary requirements or preferences taken into account.

Lounge and dining areas are bright and spacious with pleasant furnishings, with carers always available who are trained to deliver a service based on respect and compassion.

Large garden area as well as a secure internal garden with seated areas.

Extensive grounds for walking.

Large cinema room.

Fully equipped hairdressers and beauty area.

Café on site.

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Care Provided by Nazareth House - Glasgow

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Donna Conlon (General Manager)
  • Admission Criteria
    • Social work or Private assessment
    • Ages 65+
  • Room Information
    • Single Rooms (70)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Last Refurbishment: 2015
    • Number of floors: 2

Funding & Fees Guide for Nazareth House - Glasgow

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,540 – £1,740

  • We accept local Authority Rates
  • (these prices are only a guideline, please contact Nazareth House - Glasgow to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Able private parking


Nazareth House - Glasgow Reviews (132)

Total of 132, showing 101-120
9.9

Nazareth House - Glasgow has a Review Score of 9.9 (9.894) out of 10, based on 60 reviews in the last 2 years. Over all time Nazareth House - Glasgow has 132 reviews.

Overall Experience

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Date Published

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Review from Jack L (Son of Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident in Nazareth House since 2015. Prior to that, she had lived alone with the help of carers.
Her mobility was becoming poorer and she was unable to leave her house. After several falls causing injuries, she agreed to residential care. She picked Nazareth House and since her
move, the quality of her life has improved greatly.
She appears happier and healthier because of the care and attention she receives.

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Review from Sarah P (Daughter of Resident) published on 7 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our family are very happy with all aspects of care at Nazareth House. Well trained staff who treat our mother with dignity and respect. Surroundings are impressive and activities take place regularly.
Staff are approachable, although at times, communication could be better. On the whole, we are all
very confident that Nazareth House cannot be beaten.

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Review from Jim D (Son of Resident) published on 14 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my sister and I arrived with our mother, we were all distraught. The care provided by Nazareth House, both to my mother and my sister and I was second to none.
Through their compassion and expertise, they were able to reassure us all, care for each of us and settle Mum into her new surroundings.


Our

mum is the second relative cared for by Nazareth House and we cannot speak highly enough of the staff and premises, their accomplishments and the care they provide.

Reply from Linda O'Neill, General Manager at Nazareth House - Glasgow

As a home, we are committed to ensuring relatives are given support throughout the process of residents being admitted to the care home as we know how hard it can be for you to leave your mum in our care.


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Review from Ann H (Friend of Resident) published on 31 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is always a very pleasant experience to visit Nazareth House. The staff are always very pleasant and helpful. The place is cheery and the residents, I see in passing, look happy and well cared for. Upset and shocked last year by the death of a dear priest friend, I was comforted and given tea - very
much appreciated.

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Review from Alison K (Daughter of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum arrived in Nazaret House 2 months ago, after a number of falls and various hospitals and care homes. We were desperate to find somewhere where Mum would be safe, cared for and looked after properly. Nazareth House has been amazing. The staff are lovely, friendly and caring. The facilities are
like a luxury hotel. We couldn't be happier. Thank you to the whole Hazarety House team.

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Review from Eileen M (Daughter of Resident) published on 14 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mother has been a resident at Nazareth House for over 2 years. She is in an environment where she feels safe and protected. The facilities in the home are extremely good and cater for her complex needs. This is borne out by the management structure which is in place and the communication channels
which exist within the different levels within that structure. Our Mother is treated with respect and the care workers know the residents by their individual names and have a caring manner when interacting with the residents. The team understand the individual needs of the different residents which is so important. There are regular reviews which take place with the residents/and or their legal representatives to assess their ongoing and perhaps changing needs.


We are extremely happy with the care which our Mother receives at Nazareth House and would highly recommend this care home. It is truly a “Home” in the real sense of the word!


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Review from G H (Son of Resident) published on 22 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family are very happy with the care provided for my father.
The facility is excellent with spacious and well cared for rooms.
The most important aspect is the level of care provided by staff - they are very kind and caring, whilst the continuity of staff is a vital component.

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Review from A S (Daughter of Resident) published on 14 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum became a permanent resident of Nazareth House Care Home in April 2017. On arrival, Mum was welcomed by several members of staff which made the transition so much more pleasant. Every single person from the Manager, office staff, receptionist, handyman, catering staff, cleaning staff, carers and
outside agencies know Mum and she is treated with great respect. Her spiritual needs are met on a daily basis assisted by the Nuns. Her room is beautiful.

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Review from Irene L (Daughter of Resident) published on 11 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of family are pleased that mum is well looked after in a caring environment. The staff are always very helpful and kind. At times we feel mum could have more stimulating activities. There are visits from singers and people to provide entertainment. There have been no trips this year.

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Review from Robert O (Power of Attorney of Resident) published on 11 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was cared for in Nazareth House as was my sister-in-law's mother. Both received wonderful, loving care. Currently, a former neighbour (having no remaining family I am her next of kin) is receiving care. Again, the level of care is outstandingly good. My friend is so contented.


The home communicates

with me on all aspects of her care and when I visit I see for myself the real care and compassion that is shown. Not only to my friend but to all residents.


I am also hugely impressed by the knowledge the staff have of visitors and of the welcome they receive. The stability that is so evident possibly derives from the fact that the senior staff provide such strong leadership and have been in the home for many years. The ethos of Nazareth House hits you as you enter through the front door.


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Review from R J H (Son of Resident) published on 11 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At the time of writing, although the overall standard in Nazareth House is very high indeed, there is a noticeable lack of activities, due to the absence of n activities coordinator. I am sure that this is in the process of being addressed but it does mean that at the present moment residents on the
first floor (I cannot speak for those on the ground floor) do not frequently have access to activities. I would hope this could be addressed as a matter of some urgency

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Review from A R (Husband of Resident) published on 11 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife of 63 years entered the home 2 and a half years ago and I have not had moments worry for her safety and well-being. Being Catholic, the opportunity to continue the daily practice of her faith is immeasurable.


I have the utmost admiration for the staff who work under enormous pressures with

considerate care.

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Review from Lola C (Daughter of Resident) published on 28 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been in Nazareth House for almost 3 years. She has been treated by all members of staff with kindness, courtesy and professional care during her stay.
The staff display an in depth knowledge of my Mum's likes, dislikes and needs and do all in their power to make her happy. I am always
kept informed as to her progress.


The care home is beautiful and the standards of cleanliness are excellent. I would have no hesitation in recommending Nazareth House to friends and family.


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Review from Theresa R (Niece of Resident) published on 28 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the way the Care Home is run. The care that my Uncle receives is excellent and visitors to the home are made to feel very welcome. The Staff are well trained and handle the difficulties that accompany Dementia with a smile and tremendous patience and understanding. The surroundings
are comfortable and I am always kept up to date with any problems that occur along the way.


Everyone does a tremendous job. I am so glad I chose this Care Home for my Uncle.


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Review from Hugh M (Brother of Resident) published on 27 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very happy with the care of our sister and with the staff since she came here 8 years ago.

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Review from Gerard O (Brother of Resident) published on 27 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been looked after at the care home for approximately two years and we are extremely grateful to the staff for her spiritual and mental care and would like to thank everyone involved.

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Review from Eileen H (Daughter of Resident) published on 27 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had experience of a number of care homes over many years. The care shown by the staff at Nazareth House Glasgow is simply OUTSTANDING !


The management team are so caring and understanding it is clear that this is passed on to the caring staff.


As is often the case laundry services struggle

to maintain the same high standards.


If he were able to, my father would choose Nazareth House in Glasgow as the place he would spend his final years.


There is no doubt that he receives the highest care and attention.


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Review from Christine (Daughter of Resident) published on 27 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with the care provided. Rooms are to a high standard and the staff are caring and helpful. As a family, we are delighted with Nazareth House care home.

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Review from Adele M (Daughter of Resident) published on 27 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident of the care home since July 2016 and is very settled in her new home. Staff are fantastic with my mum. She tends to get very upset and confused at times and staff are always on hand to help her settle whenever I attend. The place is spotless at all times and my mum's room
is lovely and cosy. I have noticed a bit more activity going on during the day also that I haven't noticed before but that may be because I don't get up much during the day because I am at work. I can rest at ease knowing that my mum is cared for and looked after. If I do have any concerns either myself or my family speak to staff and it is usually dealt with promptly.

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Review from Maureen R (Daughter of Resident) published on 18 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had been a resident in Glasgow for over four years; starting in the old home and then moving to the fabulous home two years ago. The same staff have cared for Mum all that time and these amazing carers became part of our extended family, especially when my dad's own health deteriorated to such
a degree last September that he had to join Mum as a resident. He had grown to know all the staff over the years and genuinely felt cared for and loved and we will never forget the reception and welcome he got from everyone when he moved in after visiting for so long with my brothers and I. Unfortunately Dad passed away in January 2017 peacefully and surrounded by his family and my mum passed this July after a long battle with Alzheimer's. Again, peacefully and with the best religious and palliative care over the final ten days of her life that we could have hoped or prayed for.
Quite simply, we do not know how we would have managed these last years had it not been for all our friends at NH.

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Current Review Score: 9.9 (9.894)

Overview of Review Score

The Review Score of 9.9 (9.894) out of 10 for Nazareth House - Glasgow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 60 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 59 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.894 for Nazareth House - Glasgow is calculated as follows: ( (642 Excellents x 5) + (51 Goods x 4) + (3 Satisfactorys x 3) + (3 Poors x 2) + (2 Very Poors x 1) ) ÷ 701 Ratings = 4.894

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Nazareth House - Glasgow is based on 59 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 59 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 8 Aug 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Very good

(5)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

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Donna Conlon

Job Title: General Manager

Joined: 2022

Register Care Home Manager.